Introducing G2.ai, the future of software buying.Try now
Compare Amazon Lex and Amazon Transcribe 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Speechmatics
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
AssemblyAI - Speech to Text API
Visit Website
At a Glance
Market Segments
Enterprise (36.1% of reviews)
Small-Business (40.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon Lex
Star Rating
(37)4.2 out of 5
Market Segments
Enterprise (36.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon LexAmazon Transcribe
Star Rating
(16)3.9 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon TranscribeAmazon Lex vs Amazon Transcribe
When assessing the two solutions, reviewers found Amazon Lex easier to use, set up, and administer. Reviewers also preferred doing business with Amazon Lex overall.
- Reviewers felt that Amazon Lex meets the needs of their business better than Amazon Transcribe.
- When comparing quality of ongoing product support, reviewers felt that Amazon Lex is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon Lex over Amazon Transcribe.
Pricing
Entry-Level Pricing
Amazon Lex
No pricing availableAmazon Transcribe
No pricing availableFree Trial
Amazon Lex
No trial information availableAmazon Transcribe
No trial information availableRatings
Meets Requirements
8.7
23
7.8
12
Ease of Use
8.4
23
8.1
12
Ease of Setup
8.1
14
7.7
8
Ease of Admin
7.9
14
7.5
8
Quality of Support
8.7
23
7.7
10
Has the product been a good partner in doing business?
8.5
14
8.3
8
Product Direction (% positive)
8.5
23
6.8
11
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security & Compliance - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced AI & Biometric Features - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Voice Recognition
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon Lex and Amazon Transcribe share no categories
Unique Categories
Amazon Lex is categorized as Bot Platforms and Genesys AppFoundry Marketplace
Amazon Transcribe is categorized as Voice Recognition
Reviews
Reviewers' Company Size
Amazon Lex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Amazon Transcribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.2%
Information Technology and Services
13.9%
Pharmaceuticals
8.3%
Non-Profit Organization Management
5.6%
Banking
5.6%
Other
44.4%
Translation and Localization
13.3%
Information Technology and Services
13.3%
Broadcast Media
13.3%
Accounting
13.3%
Staffing and Recruiting
6.7%
Other
40.0%
Alternatives
Discussions
What is Amazon Lex used for?
1 Comment
UT
Interactive ai chat bot used for your business use case Read more
Amazon Lex has no more discussions with answers
Amazon Transcribe has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
