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Compare Amazon Lex and Amazon Polly 
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At a Glance
Market Segments
Enterprise (36.1% of reviews)
Small-Business (49.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon Lex
Star Rating
(37)4.2 out of 5
Market Segments
Enterprise (36.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon LexAmazon Polly
Star Rating
(71)4.4 out of 5
Market Segments
Small-Business (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon PollyAmazon Lex vs Amazon Polly
When assessing the two solutions, reviewers found Amazon Polly easier to use, set up, and administer. Reviewers also preferred doing business with Amazon Polly overall.
- Reviewers felt that Amazon Polly meets the needs of their business better than Amazon Lex.
- When comparing quality of ongoing product support, Amazon Lex and Amazon Polly provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon Polly over Amazon Lex.
Pricing
Entry-Level Pricing
Amazon Lex
No pricing availableAmazon Polly
No pricing availableFree Trial
Amazon Lex
No trial information availableAmazon Polly
No trial information availableRatings
Meets Requirements
8.7
23
8.8
58
Ease of Use
8.4
23
9.0
59
Ease of Setup
8.1
14
8.9
21
Ease of Admin
7.9
14
8.8
20
Quality of Support
8.7
23
8.7
54
Has the product been a good partner in doing business?
8.5
14
8.8
20
Product Direction (% positive)
8.5
23
9.0
59
Features by Category
Integration
Not enough data
8.1
37
Not enough data
8.2
37
Not enough data
Not enough data
Not enough data
Not enough data
Speech Output
Not enough data
8.8
37
Not enough data
8.5
37
Not enough data
8.6
36
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
7.6
37
Not enough data
7.9
37
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio Format
Not enough data
8.1
37
Not enough data
8.0
36
Not enough data
8.4
36
Not enough data
Not enough data
Generative AI
Not enough data
8.9
31
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon Lex and Amazon Polly are categorized as Genesys AppFoundry Marketplace
Unique Categories
Amazon Lex is categorized as Bot Platforms
Amazon Polly is categorized as Text to Speech
Reviews
Reviewers' Company Size
Amazon Lex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Amazon Polly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.2%
Information Technology and Services
13.9%
Pharmaceuticals
8.3%
Non-Profit Organization Management
5.6%
Banking
5.6%
Other
44.4%
Information Technology and Services
19.7%
Computer Software
9.9%
Telecommunications
5.6%
Accounting
5.6%
Hospital & Health Care
4.2%
Other
54.9%
Alternatives
Discussions
What is Amazon Lex used for?
1 Comment
UT
Interactive ai chat bot used for your business use case Read more
Amazon Lex has no more discussions with answers
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