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At a Glance
Market Segments
Enterprise (59.4% of reviews)
Small-Business (43.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Amazon EC2 Systems Manager
Star Rating
(134)4.4 out of 5
Market Segments
Enterprise (59.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon EC2 Systems ManagerTeamViewer
Star Rating
(3,706)4.5 out of 5
Market Segments
Small-Business (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in remote access capabilities, with a high score of 9.8, making it a preferred choice for those needing reliable and quick remote support. In contrast, Amazon EC2 Systems Manager, while strong in asset management with a score of 9.4, does not focus primarily on remote access functionalities.
- Reviewers mention that TeamViewer's multi-session handling feature, rated at 9.0, allows users to manage multiple remote sessions seamlessly, which is particularly beneficial for IT support teams. On the other hand, Amazon EC2 Systems Manager lacks this specific feature, focusing more on cloud resource management.
- G2 users highlight TeamViewer's ease of use with a score of 9.1, stating that the intuitive interface makes it accessible for users of all technical levels. Conversely, Amazon EC2 Systems Manager has a lower ease of use rating of 8.2, which some users find challenging, especially those unfamiliar with AWS services.
- Reviewers say that TeamViewer's file sharing capabilities, rated at 9.1, are robust and user-friendly, allowing for quick and secure file transfers during remote sessions. In contrast, while Amazon EC2 Systems Manager offers file sharing, it does not emphasize this feature, leading to a less favorable user experience in this area.
- Users on G2 report that TeamViewer's quality of support is commendable, with a score of 8.6, often citing responsive customer service as a key advantage. Meanwhile, Amazon EC2 Systems Manager, with a support score of 8.3, has received mixed reviews regarding the responsiveness and helpfulness of its support team.
- Reviewers mention that TeamViewer's session recording feature, rated at 9.0, is particularly useful for training and compliance purposes, allowing users to revisit past sessions. In contrast, Amazon EC2 Systems Manager does not offer a comparable feature, which may be a drawback for users needing detailed session documentation.
Pricing
Entry-Level Pricing
Amazon EC2 Systems Manager
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Amazon EC2 Systems Manager
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.6
82
9.1
2,979
Ease of Use
8.2
82
9.1
3,122
Ease of Setup
8.3
58
9.1
925
Ease of Admin
8.2
58
8.9
677
Quality of Support
8.3
73
8.7
2,557
Has the product been a good partner in doing business?
8.4
54
8.6
634
Product Direction (% positive)
7.9
72
8.7
2,873
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
863
Not enough data
8.5
786
Not enough data
9.1
935
|
Verified
Not enough data
8.8
834
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.7
792
|
Verified
Application Tools
Not enough data
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
807
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
38
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
547
Not enough data
9.1
539
Not enough data
8.9
489
Not enough data
9.0
515
Not enough data
8.9
500
Not enough data
9.0
507
Maintenance
Not enough data
9.0
503
Not enough data
8.9
469
Communication
Not enough data
9.0
500
Not enough data
8.6
445
Not enough data
8.7
448
Not enough data
8.8
470
Security
Not enough data
9.0
462
Not enough data
9.0
467
Device Support
Not enough data
8.9
495
Not enough data
9.1
502
Not enough data
9.1
502
Performance
Not enough data
9.0
474
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
7.9
29
8.9
18
Platform
7.6
29
9.2
19
8.3
33
9.0
17
8.4
30
9.1
17
7.6
31
8.8
17
8.5
31
9.5
17
Security
7.9
29
9.2
17
8.1
34
9.3
15
8.0
28
9.2
15
8.7
29
9.7
15
8.5
28
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Platform
Not enough data
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Security
Not enough data
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Categories
Categories
Shared Categories
Amazon EC2 Systems Manager and TeamViewer are categorized as Enterprise IT Management
Unique Categories
Amazon EC2 Systems Manager has no unique categories
Reviews
Reviewers' Company Size
Amazon EC2 Systems Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.3%
Financial Services
9.4%
Computer Software
8.5%
Education Management
5.7%
Banking
5.7%
Other
58.5%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Alternatives
Discussions
What is Amazon EC2 Systems Manager used for?
1 Comment
SJ
Amazon EC2 is used to managed the virtual machines from AmazonRead more
Amazon EC2 Systems Manager has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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