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Compare Amazon Comprehend and Microsoft Text Analytics API 
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At a Glance
Market Segments
Small-Business (38.6% of reviews)
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon Comprehend
Star Rating
(71)4.2 out of 5
Market Segments
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Amazon ComprehendMicrosoft Text Analytics API
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Text Analytics APISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Text Analytics API excels in Part of Speech Tagging with a score of 8.7, while Amazon Comprehend offers a slightly lower performance in this area, indicating that Microsoft may provide more accurate tagging for natural language processing tasks.
- Reviewers mention that Amazon Comprehend shines in Sentiment Analysis with a score of 8.7, compared to Microsoft’s score of 8.5, suggesting that users find Amazon's sentiment detection to be more nuanced and reliable for understanding customer feedback.
- G2 users highlight that Microsoft Text Analytics API has a strong performance in Keyphrase Extraction with a score of 8.8, which is particularly beneficial for users looking to summarize large volumes of text efficiently, while Amazon Comprehend's performance in this area is not as highly rated.
- Users on G2 report that Amazon Comprehend offers better Customization options, particularly in Custom Extension with a score of 7.9, allowing businesses to tailor the software more closely to their specific needs compared to Microsoft’s offerings.
- Reviewers mention that Microsoft Text Analytics API has a higher score in Data Security at 8.5, which is a critical factor for organizations handling sensitive information, while Amazon Comprehend's security features are perceived as less robust.
- Users say that the Ease of Use is a strong point for both products, with Microsoft scoring 8.8 and Amazon at 8.6, indicating that both platforms are user-friendly, but Microsoft may have a slight edge in terms of overall user experience.
Pricing
Entry-Level Pricing
Amazon Comprehend
No pricing availableMicrosoft Text Analytics API
No pricing availableFree Trial
Amazon Comprehend
No trial information availableMicrosoft Text Analytics API
No trial information availableRatings
Meets Requirements
8.5
63
7.9
8
Ease of Use
8.6
63
8.8
8
Ease of Setup
7.8
19
Not enough data
Ease of Admin
8.1
18
Not enough data
Quality of Support
8.4
55
7.7
8
Has the product been a good partner in doing business?
8.1
18
Not enough data
Product Direction (% positive)
8.9
61
7.1
8
Features by Category
Algorithm
8.7
26
Not enough data
8.6
25
Not enough data
8.4
26
Not enough data
8.5
23
Not enough data
8.2
24
Not enough data
8.3
27
Not enough data
System
8.5
26
Not enough data
8.1
28
Not enough data
8.1
24
Not enough data
8.2
25
Not enough data
7.7
23
Not enough data
Setup
8.7
26
Not enough data
8.6
26
Not enough data
7.6
23
Not enough data
Data
8.5
24
Not enough data
8.1
25
Not enough data
Analysis
8.0
26
Not enough data
8.3
24
Not enough data
8.8
24
Not enough data
9.0
24
Not enough data
8.7
23
Not enough data
8.1
24
Not enough data
8.3
23
Not enough data
Customization
8.2
25
Not enough data
7.9
22
Not enough data
8.5
21
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon Comprehend and Microsoft Text Analytics API are categorized as Text Analysis
Unique Categories
Amazon Comprehend is categorized as Natural Language Understanding (NLU)
Microsoft Text Analytics API has no unique categories
Reviews
Reviewers' Company Size
Amazon Comprehend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Text Analytics API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.6%
Computer Software
12.9%
Retail
7.1%
Financial Services
7.1%
Marketing and Advertising
5.7%
Other
48.6%
Information Technology and Services
25.0%
Health, Wellness and Fitness
16.7%
Research
8.3%
Military
8.3%
Marketing and Advertising
8.3%
Other
33.3%
Alternatives
Discussions
How can increase sell
3 Comments
KU
making ad's videos and posting them on youtube to help get customersRead more
Amazon Comprehend has no more discussions with answers
Microsoft Text Analytics API has no discussions with answers
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