# Amazon Comprehend vs Microsoft Text Analytics API Comparison | | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | | **Total Reviews** | 72 | 14 | | **Largest Market Segment** | Mid-Market (39.4% of reviews) | Small-Business (58.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Amazon Comprehend Pros: - Access (1 reviews) - Content Creation (1 reviews) Cons: - Accuracy Issues (1 reviews) - Expensive (1 reviews) ### Microsoft Text Analytics API **Not enough data** --- ## Ratings Comparison | Rating | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Meets Requirements** | 8.5 (64 reviews) | 7.9 (8 reviews) | | **Ease of Use** | 8.6 (64 reviews) | 8.8 (8 reviews) | | **Ease of Setup** | 7.8 (20 reviews) | Not enough data | | **Ease of Admin** | 8.1 (18 reviews) | Not enough data | | **Quality of Support** | 8.5 (56 reviews) | 7.7 (8 reviews) | | **Has the product been a good partner in doing business?** | 8.1 (18 reviews) | Not enough data | | **Product Direction (% positive)** | 8.9 (62 reviews) | 7.1 (8 reviews) | --- ## Pricing ### Amazon Comprehend #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Microsoft Text Analytics API #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Natural Language Understanding (NLU) | Product | Score | Reviews | |---|---|---| | **Amazon Comprehend** | 8.3/10 | 31 | | **Microsoft Text Analytics API** | N/A | N/A | #### Algorithm | Feature | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Part of Speech Tagging** | 8.7 (26 reviews) | Not enough data | | **Summarization** | 8.6 (25 reviews) | Not enough data | | **Named Entity Recognition** | 8.4 (26 reviews) | Not enough data | | **Sentiment Analysis** | 8.5 (23 reviews) | Not enough data | | **Emotion Detection** | 8.2 (24 reviews) | Not enough data | | **Language Detection** | 8.3 (27 reviews) | Not enough data | #### System | Feature | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Data Ingestion & Wrangling** | 8.6 (27 reviews) | Not enough data | | **Programming Language Support** | 8.1 (28 reviews) | Not enough data | | **Drag and Drop** | 8.1 (24 reviews) | Not enough data | | **Pre-Built Algorithms** | 8.3 (26 reviews) | Not enough data | | **Customizable Models** | 7.7 (23 reviews) | Not enough data | ### Text Analysis | Product | Score | Reviews | |---|---|---| | **Amazon Comprehend** | 8.4/10 | 29 | | **Microsoft Text Analytics API** | N/A | N/A | #### Setup | Feature | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Integration** | 8.7 (26 reviews) | Not enough data | | **Maintenance** | 8.6 (26 reviews) | Not enough data | | **No-Code** | 7.6 (23 reviews) | Not enough data | #### Data | Feature | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Security** | 8.5 (24 reviews) | Not enough data | | **Data Visualization** | 8.1 (25 reviews) | Not enough data | #### Analysis | Feature | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Automation** | 8.0 (26 reviews) | Not enough data | | **Named entity recognition** | 8.3 (24 reviews) | Not enough data | | **Keyphrase Extraction** | 8.8 (24 reviews) | Not enough data | | **Topic Analysis** | 9.0 (24 reviews) | Not enough data | | **Sentiment Analysis** | 8.7 (23 reviews) | Not enough data | | **Language Identification** | 8.1 (24 reviews) | Not enough data | | **Syntax/Part of Speech Parsing** | 8.3 (23 reviews) | Not enough data | #### Customization | Feature | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Pre-Built Parameterization** | 8.2 (25 reviews) | Not enough data | | **Custom Extension** | 7.9 (22 reviews) | Not enough data | | **Compositionality** | 8.5 (21 reviews) | Not enough data | #### Generative AI | Feature | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Text Analysis Software](https://www.g2.com/categories/text-analysis) **Unique to Amazon Comprehend (1):** [Natural Language Understanding (NLU) Software](https://www.g2.com/categories/natural-language-understanding-nlu) --- ## Reviewer Demographics ### By Company Size | Segment | Amazon Comprehend | Microsoft Text Analytics API | |---|---|---| | **Small-Business** | 38.0% | 58.3% | | **Mid-Market** | 39.4% | 16.7% | | **Enterprise** | 22.5% | 25.0% | ### By Industry #### Amazon Comprehend - **Information Technology and Services:** 19.7% - **Computer Software:** 12.7% - **Retail:** 7.0% - **Financial Services:** 7.0% - **Marketing and Advertising:** 5.6% - **Education Management:** 5.6% - **Higher Education:** 4.2% - **Computer & Network Security:** 4.2% - **Airlines/Aviation:** 2.8% - **Animation:** 2.8% - **Other:** 28.2% #### Microsoft Text Analytics API - **Information Technology and Services:** 25.0% - **Health, Wellness and Fitness:** 16.7% - **Research:** 8.3% - **Military:** 8.3% - **Marketing and Advertising:** 8.3% - **Management Consulting:** 8.3% - **Hospitality:** 8.3% - **Higher Education:** 8.3% - **Computer Software:** 8.3% --- ## Alternatives ### Alternatives to Amazon Comprehend - [Google Cloud Natural Language API](https://www.g2.com/products/google-cloud-natural-language-api/reviews) — 4.3/5 stars (98 reviews) - [Altair AI Studio](https://www.g2.com/products/rapidminer-studio/reviews) — 4.6/5 stars (516 reviews) - [Google Cloud Translation API](https://www.g2.com/products/google-cloud-translation-api/reviews) — 4.4/5 stars (329 reviews) - [NLTK](https://www.g2.com/products/nltk/reviews) — 4.4/5 stars (48 reviews) - [SAS Viya](https://www.g2.com/products/sas-sas-viya/reviews) — 4.3/5 stars (797 reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) — 4.3/5 stars (621 reviews) - [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews) - [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) — 4.7/5 stars (319 reviews) - [NVivo](https://www.g2.com/products/nvivo/reviews) — 4.0/5 stars (138 reviews) - [Chattermill](https://www.g2.com/products/chattermill/reviews) — 4.5/5 stars (232 reviews) ### Alternatives to Microsoft Text Analytics API - [Google Cloud Natural Language API](https://www.g2.com/products/google-cloud-natural-language-api/reviews) — 4.3/5 stars (98 reviews) - [Altair AI Studio](https://www.g2.com/products/rapidminer-studio/reviews) — 4.6/5 stars (516 reviews) - [NVivo](https://www.g2.com/products/nvivo/reviews) — 4.0/5 stars (138 reviews) - [SAS Viya](https://www.g2.com/products/sas-sas-viya/reviews) — 4.3/5 stars (797 reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) — 4.3/5 stars (621 reviews) - [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews) - [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) — 4.7/5 stars (319 reviews) - [Chattermill](https://www.g2.com/products/chattermill/reviews) — 4.5/5 stars (232 reviews) - [IBM Watson Studio](https://www.g2.com/products/ibm-watson-studio/reviews) — 4.2/5 stars (167 reviews) - [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) — 4.5/5 stars (167 reviews) --- ## Top Discussions ### Amazon Comprehend - Title: [How can increase sell](https://www.g2.com/discussions/how-can-increase-sell) — 3 comments, 2 upvotes > **Top comment:** "In order to help me handle a number of issues in this regard, you need to get in touch with a reputable website brokering service. If you want to know if..." ### Microsoft Text Analytics API No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amazon-comprehend-vs-microsoft-text-analytics-api)