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# Amazon Comprehend vs IBM Watson Natural Language Understanding Comparison - What are their main differences?

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Amazon ComprehendIBM Watson Natural Language...[+ Add Product](#)

Pricing

**Amazon Comprehend**
No pricing available

**IBM Watson Natural Language Understanding**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Amazon Comprehend**
2 monthsFaster

Based on 7 responses

**IBM Watson Natural Language Understanding**
5 months

Based on 9 responses

Return on Investment

**Amazon Comprehend**
10 months8 months sooner

Based on 7 responses

**IBM Watson Natural Language Understanding**
18 months

Based on 7 responses

Perceived Cost

**Amazon Comprehend**
$$$$$

**IBM Watson Natural Language Understanding**
$$$$$

Average Discount

**Amazon Comprehend**
Not enough reviews yet

**IBM Watson Natural Language Understanding**
Not enough reviews yet

**Pros & Cons**
from reviews

**Amazon Comprehend**
[
Access (1)
](https://www.g2.com/products/amazon-comprehend/reviews?filters%5Bsentiment_snippet%5D=2478343&qs=pros-and-cons#reviews)[
Content Creation (1)
](https://www.g2.com/products/amazon-comprehend/reviews?filters%5Bsentiment_snippet%5D=2478354&qs=pros-and-cons#reviews)[
Accuracy Issues (1)
](https://www.g2.com/products/amazon-comprehend/reviews?filters%5Bsentiment_snippet%5D=2478335&qs=pros-and-cons#reviews)[
Expensive (1)
](https://www.g2.com/products/amazon-comprehend/reviews?filters%5Bsentiment_snippet%5D=2478337&qs=pros-and-cons#reviews)

**IBM Watson Natural Language Understanding**
[
Ease of Use (9)
](https://www.g2.com/products/ibm-watson-natural-language-understanding/reviews?filters%5Bsentiment_snippet%5D=1432435&qs=pros-and-cons#reviews)[
Accuracy (5)
](https://www.g2.com/products/ibm-watson-natural-language-understanding/reviews?filters%5Bsentiment_snippet%5D=1999206&qs=pros-and-cons#reviews)[
Complex Setup (4)
](https://www.g2.com/products/ibm-watson-natural-language-understanding/reviews?filters%5Bsentiment_snippet%5D=1433615&qs=pros-and-cons#reviews)[
Limitations (2)
](https://www.g2.com/products/ibm-watson-natural-language-understanding/reviews?filters%5Bsentiment_snippet%5D=1999189&qs=pros-and-cons#reviews)

Integrations

**Amazon Comprehend**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-eventbridge.png "Product Avatar Image")

Amazon EventBridge

](https://www.g2.com/products/amazon-eventbridge/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bfafdbe1af738f48aaf1b60690c68223/amazon-opensearch-service.jpg "Product Avatar Image")

Amazon OpenSearch Service

](https://www.g2.com/products/amazon-opensearch-service/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-s3-glacier.jpg "Product Avatar Image")

Amazon S3 Glacier

](https://www.g2.com/products/amazon-s3-glacier/reviews)[
View all
](https://www.g2.com/products/amazon-comprehend/integrations)

**IBM Watson Natural Language Understanding**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[
View all
](https://www.g2.com/products/ibm-watson-natural-language-understanding/integrations)

Screenshots

**Amazon Comprehend**
 ![Amazon Comprehend screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/92034/product-page-diagram-Amazon-Comprehend-How-It-Works.0433f4b4510c44678588d49599f5577541a2e1b1.png)

**IBM Watson Natural Language Understanding**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**Amazon Comprehend**

8.6

8.678

**IBM Watson Natural Language Understanding**

8.0

8.027

Ease of Use

**Amazon Comprehend**

8.8

8.878

**IBM Watson Natural Language Understanding**

8.0

8.028

Ease of Setup

**Amazon Comprehend**

8.3

8.334

**IBM Watson Natural Language Understanding**

7.7

7.721

Ease of Admin

**Amazon Comprehend**

8.2

8.221

**IBM Watson Natural Language Understanding**

7.1

7.121

Quality of Support

**Amazon Comprehend**

8.5

8.570

**IBM Watson Natural Language Understanding**

7.7

7.725

Has the product been a good partner in doing business?

**Amazon Comprehend**

8.4

8.421

**IBM Watson Natural Language Understanding**

8.6

8.621

Product Direction (% positive)

**Amazon Comprehend**

8.9

8.976

**IBM Watson Natural Language Understanding**

10.0

10.027

**Features**
ratings from reviews

Natural Language Understanding (NLU)

8.4

43

Not enough data

Text Analysis

8.4

32

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
40.0%

Mid-Market(51-1000 emp.)
40.0%

Enterprise(\> 1000 emp.)
20.0%

Small-Business(50 or fewer emp.)
40.0%

Mid-Market(51-1000 emp.)
40.0%

Enterprise(\> 1000 emp.)
20.0%

Small-Business(50 or fewer emp.)
59.4%

Mid-Market(51-1000 emp.)
15.6%

Enterprise(\> 1000 emp.)
25.0%

Small-Business(50 or fewer emp.)
59.4%

Mid-Market(51-1000 emp.)
15.6%

Enterprise(\> 1000 emp.)
25.0%

**Reviewers' Industry**

[![Amazon Comprehend](https://images.g2crowd.com/uploads/product/hd_favicon/1528476495/amazon-comprehend.svg "Amazon Comprehend")](https://www.g2.com/products/amazon-comprehend/reviews)
Amazon Comprehend

Information Technology and Services
17.6%

Accounting
11.8%

Computer Software
10.6%

Education Management
5.9%

Financial Services
5.9%

Other
48.2%

[![IBM Watson Natural Language Understanding](https://images.g2crowd.com/uploads/product/hd_favicon/1553623492/ibm-watson-natural-language-understanding.svg "IBM Watson Natural Language Understanding")](https://www.g2.com/products/ibm-watson-natural-language-understanding/reviews)
IBM Watson Natural Language Understanding

Information Technology and Services
25.0%

Computer Software
12.5%

Higher Education
6.3%

Hospital & Health Care
6.3%

Marketing and Advertising
6.3%

Other
43.8%

Alternatives

**Amazon Comprehend Alternatives**

 ![Google Cloud Natural Language API](https://images.g2crowd.com/uploads/product/hd_favicon/13609196cbe0a2ebcb718bd26f6a0e4e/google-cloud-natural-language-api.svg "Google Cloud Natural Language API")

[
Google Cloud Natural...
](/products/google-cloud-natural-language-api/reviews)

 ![Microsoft Text Analytics API](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba028ad6bf0db22d615af59f2f972e74/microsoft-text-analytics-api.jpg "Microsoft Text Analytics API")

[
Microsoft Text Analytics API
](/products/microsoft-text-analytics-api/reviews)

 ![Google Cloud Translation API](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-cloud-translation-api.png "Google Cloud Translation API")

[
Cloud Translation API
](/products/google-cloud-translation-api/reviews)

 ![NLTK](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_340a6594f1cf7641e0f135a2ae9ca5e7/nltk.jpeg "NLTK")

[
NLTK
](/products/nltk/reviews)

**IBM Watson Natural Language Understanding Alternatives**

 ![SAS Viya](https://images.g2crowd.com/uploads/product/hd_favicon/bd7a361df879327ee92c1d048aada28e/sas-sas-viya.svg "SAS Viya")

[
SAS Viya
](/products/sas-sas-viya/reviews)

 ![SAP HANA Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b5f8f986beca96ab0027c693ee762fb9/sap-hana-cloud-2025-10-01.svg "SAP HANA Cloud")

[
SAP HANA Cloud
](/products/sap-hana-cloud-2025-10-01/reviews)

 ![Forsta](https://images.g2crowd.com/uploads/product/hd_favicon/0c14402d000f4bafe2fb6884c1d34f6c/forsta.jpg "Forsta")

[
Forsta
](/products/forsta/reviews)

 ![InMoment Experience Improvement (XI) Platform](https://images.g2crowd.com/uploads/product/hd_favicon/10777a1508e330761fe8a92a5a22bdc8/inmoment-experience-improvement-xi-platform.svg "InMoment Experience Improvement (XI) Platform")

[
InMoment Experience...
](/products/inmoment-experience-improvement-xi-platform/reviews)

## Amazon Comprehend vs IBM Watson Natural Language Understanding

When assessing the two solutions, reviewers found Amazon Comprehend easier to use, set up, and administer. However, reviewers preferred doing business with IBM Watson Natural Language Understanding overall.

- Reviewers felt that Amazon Comprehend meets the needs of their business better than IBM Watson Natural Language Understanding.
- When comparing quality of ongoing product support, reviewers felt that Amazon Comprehend is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of IBM Watson Natural Language Understanding over Amazon Comprehend.