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At a Glance
Market Segments
Enterprise (39.0% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Amazon CloudWatch
Star Rating
(388)4.3 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon CloudWatchNew Relic
Star Rating
(580)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Amazon CloudWatch excels in real-time monitoring with a score of 9.6, making it a preferred choice for those needing immediate insights into their cloud infrastructure. In contrast, New Relic also offers strong real-time monitoring capabilities but scores slightly lower at 8.8.
- Reviewers mention that New Relic shines in API monitoring, achieving a score of 8.8, which is significantly higher than Amazon CloudWatch's score of 7.9. This makes New Relic a better option for teams focused on monitoring API performance and health.
- G2 users highlight that Amazon CloudWatch provides robust usage monitoring features, scoring 8.8, which aligns well with its enterprise-focused user base. New Relic matches this score but is noted for its additional features in session replay and behavioral analysis, both scoring 8.8, which are particularly beneficial for user experience analysis.
- Users on G2 report that New Relic's dashboards and visualizations are more user-friendly, scoring 9.1 compared to Amazon CloudWatch's 8.9. This difference is crucial for teams that prioritize intuitive data representation and ease of access to insights.
- Reviewers mention that Amazon CloudWatch's automation capabilities score 8.6, which is competitive, but New Relic edges ahead with a score of 8.5, particularly in areas like incident alerting and resolution guidance, which are essential for proactive issue management.
- Users say that while both products offer strong performance monitoring, Amazon CloudWatch leads with a score of 9.8 for uptime monitoring, making it a top choice for organizations that require high availability and reliability in their cloud services.
Pricing
Entry-Level Pricing
Amazon CloudWatch
No pricing availableNew Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Amazon CloudWatch
No trial information availableNew Relic
Free Trial is available
Ratings
Meets Requirements
8.5
296
8.9
494
Ease of Use
8.1
296
8.4
500
Ease of Setup
8.4
154
8.7
283
Ease of Admin
8.5
147
8.5
197
Quality of Support
8.3
271
8.6
436
Has the product been a good partner in doing business?
8.7
139
8.5
189
Product Direction (% positive)
8.2
286
8.6
493
Features by Category
Operations
8.7
45
Not enough data
8.6
49
Not enough data
7.5
39
Not enough data
8.7
52
Not enough data
Cost Optimization
8.5
41
Not enough data
7.9
41
Not enough data
8.1
44
Not enough data
Administration
8.4
55
Not enough data
8.0
56
Not enough data
8.3
46
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Monitoring
8.9
41
8.9
89
8.5
39
8.7
92
8.2
38
8.9
87
8.6
40
9.1
90
Not enough data
8.9
22
Administration
8.8
37
8.6
86
7.3
29
8.6
82
8.0
33
8.5
78
Not enough data
8.8
21
Analysis
8.1
35
8.8
88
8.1
38
9.3
91
8.2
31
7.9
79
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.1
18
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Monitoring and Management
Not enough data
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Preparation
Not enough data
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Analysis
Not enough data
9.1
63
Not enough data
9.1
65
Not enough data
9.2
69
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
64
Visualization
Not enough data
9.5
73
Not enough data
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Monitoring
Not enough data
8.9
164
Not enough data
9.0
168
Not enough data
9.2
168
Not enough data
7.8
138
Not enough data
8.8
153
Response
Not enough data
9.1
170
Not enough data
8.9
164
Not enough data
8.6
155
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.5
54
Not enough data
8.7
54
Not enough data
8.6
55
Not enough data
8.5
53
Not enough data
8.3
53
Performance
Not enough data
8.6
152
Not enough data
8.5
144
Functionality
Not enough data
8.8
151
Not enough data
8.5
145
Not enough data
8.2
140
Not enough data
8.8
151
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Categories
Categories
Shared Categories
Amazon CloudWatch and New Relic are categorized as Cloud Infrastructure Monitoring
Unique Categories
Amazon CloudWatch is categorized as Cloud Cost Management
Reviews
Reviewers' Company Size
Amazon CloudWatch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.0%
Computer Software
18.5%
Internet
6.6%
Financial Services
4.0%
Marketing and Advertising
3.2%
Other
41.6%
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.6%
Internet
7.9%
Retail
2.3%
Other
38.2%
Discussions
What is AWS CloudWatch metrics?
1 Comment
IO
The metrics of AWS CloudWatch are numerical data that represent the performance and state of Amazon Web Services (AWS) resources. They are collected from...Read more
What can CloudWatch monitor?
1 Comment
GM
Every resource in AWS environment and on-premises tooRead more
Amazon CloudWatch has no more discussions with answers
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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