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Compare Amazon Chime and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Enterprise (38.3% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Amazon Chime
Star Rating
(686)4.3 out of 5
Market Segments
Enterprise (38.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon ChimeZoom Workplace
Star Rating
(55,773)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user experience, with many praising its clean UI and seamless integrations with tools like Slack. Users appreciate how it centralizes communication, making it easy to join calls and share screens without confusion.
- Users say that Amazon Chime is effective for internal meetings and communication with stakeholders, highlighting its ability to combine meetings, chat, and business calls in a single app. This integration simplifies collaboration, allowing users to avoid switching between multiple tools.
- Reviewers mention that Zoom Workplace offers a significantly smoother implementation process, with many noting the intuitive onboarding experience. This ease of setup contributes to a more efficient start for teams looking to adopt the platform.
- According to verified reviews, Zoom Workplace consistently receives higher ratings for audio and video quality, with users noting that meetings feel smooth and professional. In contrast, while Amazon Chime is appreciated for its functionality, some users feel it doesn't match the same level of clarity.
- G2 reviewers highlight that Zoom Workplace's support quality is a strong point, with many users feeling well-supported during their use of the platform. On the other hand, Amazon Chime's support is seen as adequate but not as robust, with some users wishing for more proactive assistance.
- Users report that while both platforms are user-friendly, Zoom Workplace stands out with its higher ease of use ratings. Reviewers specifically mention how simple it is to schedule meetings and share screens, making it a preferred choice for daily operations.
Pricing
Entry-Level Pricing
Amazon Chime
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Amazon Chime
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.6
448
9.2
42,442
Ease of Use
8.8
452
9.1
42,585
Ease of Setup
8.9
135
9.1
13,717
Ease of Admin
8.5
80
9.0
12,312
Quality of Support
8.5
405
8.7
31,353
Has the product been a good partner in doing business?
8.6
74
9.1
11,494
Product Direction (% positive)
8.4
412
8.3
39,928
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6575
|
Verified
Not enough data
9.1
6775
|
Verified
Not enough data
8.8
6020
|
Verified
Collaboration
Not enough data
8.6
5124
|
Verified
Not enough data
9.1
6766
|
Verified
Not enough data
9.0
6515
|
Verified
Not enough data
8.7
4985
|
Verified
Not enough data
9.3
7120
|
Verified
Functionality
Not enough data
8.5
5077
|
Verified
Not enough data
9.0
6331
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
504
Not enough data
8.7
520
Not enough data
8.5
501
Business Instant Messaging
Not enough data
9.0
511
Not enough data
9.2
524
Business Instant Messaging
Not enough data
8.9
501
Not enough data
8.9
508
Not enough data
8.5
501
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
83
Not enough data
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
285
Communication Tools
Not enough data
8.7
285
Not enough data
8.9
292
Integrations
Not enough data
8.2
276
Not enough data
8.7
283
Software Offering
Not enough data
8.5
282
Not enough data
9.3
289
Not enough data
8.8
283
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16928
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13567
|
Verified
Not enough data
8.9
17373
|
Verified
Conferencing Options
Not enough data
9.1
19388
|
Verified
Not enough data
9.2
19540
|
Verified
Not enough data
9.3
21528
|
Verified
Application Tools
Not enough data
8.9
16006
|
Verified
Not enough data
9.1
19227
|
Verified
Not enough data
8.8
16118
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Platform Basics
Not enough data
9.1
408
Not enough data
9.1
408
Not enough data
7.8
380
Platform Content
Not enough data
8.1
377
Not enough data
7.8
374
Not enough data
9.0
397
Platform Additional Functionality
Not enough data
8.5
397
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
103
Not enough data
8.7
105
Not enough data
8.7
104
Coordination Tools
Not enough data
8.8
112
Not enough data
8.8
104
Not enough data
8.5
104
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.4
59
Not enough data
8.2
59
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
8.8
374
|
Verified
9.2
30703
|
Verified
8.8
305
|
Verified
Feature Not Available
8.3
274
Feature Not Available
8.8
317
|
Verified
9.1
14739
|
Verified
8.7
294
|
Verified
9.1
14793
|
Verified
Meeting Coordination
8.6
349
|
Verified
8.9
28084
|
Verified
8.4
316
|
Verified
9.0
27164
|
Verified
8.4
339
|
Verified
8.9
27447
|
Verified
8.5
311
|
Verified
9.0
15186
|
Verified
Software Type
8.5
322
|
Verified
8.9
26491
|
Verified
8.5
299
|
Verified
8.8
13925
|
Verified
8.8
300
|
Verified
9.2
15841
|
Verified
Agentic AI - Video Conferencing
7.8
34
7.8
423
8.2
34
7.8
423
8.1
34
7.8
414
Calendar View
Not enough data
8.3
393
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
385
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
45
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
43
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
672
Not enough data
7.7
637
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
118
Not enough data
8.8
125
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
146
Not enough data
8.7
122
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
121
Not enough data
8.4
120
Not enough data
9.1
135
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
114
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.8
77
Not enough data
8.0
76
Not enough data
7.9
78
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.7
9
Extensions
Not enough data
8.9
1483
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1378
|
Verified
Not enough data
8.7
1331
Not enough data
8.9
1770
|
Verified
Not enough data
9.2
2014
|
Verified
Not enough data
9.3
2093
|
Verified
Not enough data
8.8
1597
|
Verified
Categories
Categories
Shared Categories
Amazon Chime and Zoom Workplace are categorized as Video Conferencing
Unique Categories
Amazon Chime has no unique categories
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Amazon Chime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
13.5%
Retail
4.9%
Consumer Services
4.7%
Marketing and Advertising
4.5%
Other
55.2%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
Problems starting Amazon Chime.
2 Comments
PN
Maybe because of network qualityRead more
What does Amazon chime do?
2 Comments
RS
lets you meet, chat, and place business calls inside and outside your organization, all using a single application.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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