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Compare Amazon Chime and Zoom Workplace 
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At a Glance
Market Segments
Enterprise (38.2% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Amazon Chime
Star Rating
(645)4.3 out of 5
Market Segments
Enterprise (38.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon ChimeZoom Workplace
Star Rating
(55,433)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Amazon Chime. Users appreciate its unmatched video and audio quality, even in larger meetings, making it a preferred choice for seamless communication.
- Users say that Zoom Workplace offers a more intuitive and straightforward implementation process. Many recent users highlight how easy it is to integrate with existing platforms, facilitating collaboration and enhancing business agility, which is a crucial factor for organizations.
- Reviewers mention that Zoom Workplace provides a wealth of features that streamline daily operations, such as quick meeting hosting, screen sharing, recording, and AI summaries. This comprehensive feature set is often cited as a time-saver, making it a favorite among small businesses.
- According to verified reviews, Amazon Chime is praised for its clean interface and dependable performance. Users appreciate the ease of joining meetings and the clarity of audio and video, which helps maintain a professional atmosphere during communications.
- Users highlight that while Amazon Chime offers solid functionality, it may not match the extensive feature set of Zoom Workplace. However, its fast messaging and smooth screen-sharing capabilities are noted as strengths that enhance collaboration, particularly in enterprise settings.
- G2 reviewers indicate that both platforms provide quality support, but Zoom Workplace edges out with slightly higher ratings. Users have expressed satisfaction with the support received, noting that it contributes positively to their overall experience with the software.
Pricing
Entry-Level Pricing
Amazon Chime
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Amazon Chime
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.6
439
9.2
42,307
Ease of Use
8.8
443
9.1
42,446
Ease of Setup
8.8
126
9.1
13,591
Ease of Admin
8.4
78
9.0
12,275
Quality of Support
8.5
396
8.7
31,239
Has the product been a good partner in doing business?
8.6
72
9.1
11,456
Product Direction (% positive)
8.4
403
8.3
39,795
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6563
|
Verified
Not enough data
9.1
6762
|
Verified
Not enough data
8.8
6016
|
Verified
Collaboration
Not enough data
8.6
5116
|
Verified
Not enough data
9.1
6755
|
Verified
Not enough data
9.0
6510
|
Verified
Not enough data
8.7
4982
|
Verified
Not enough data
9.3
7107
|
Verified
Functionality
Not enough data
8.5
5074
|
Verified
Not enough data
9.0
6322
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
108
Business Instant Messaging
Not enough data
8.6
501
Not enough data
8.7
518
Not enough data
8.5
500
Business Instant Messaging
Not enough data
9.0
501
Not enough data
9.2
507
Business Instant Messaging
Not enough data
8.9
497
Not enough data
8.9
503
Not enough data
8.5
496
Generative AI - Business Instant Messaging
Not enough data
8.5
176
AI - Business Instant Messaging
Not enough data
8.4
172
Not enough data
8.4
172
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
84
Not enough data
7.6
78
Grammar
Not enough data
8.9
73
Not enough data
8.6
73
Not enough data
8.9
74
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
71
Content
Not enough data
8.6
70
Not enough data
8.5
70
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
66
Not enough data
9.0
68
Design Tools
Not enough data
8.5
288
Not enough data
8.5
285
Not enough data
8.2
277
Not enough data
8.3
280
Not enough data
8.6
282
Communication Tools
Not enough data
8.7
280
Not enough data
8.9
288
Integrations
Not enough data
8.2
274
Not enough data
8.7
277
Software Offering
Not enough data
8.5
278
Not enough data
9.3
284
Not enough data
8.8
280
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Presenter Tools
Not enough data
9.0
16926
Not enough data
8.6
12635
|
Verified
Not enough data
8.7
13559
|
Verified
Not enough data
8.9
17372
|
Verified
Conferencing Options
Not enough data
9.1
19380
|
Verified
Not enough data
9.2
19527
|
Verified
Not enough data
9.3
21503
|
Verified
Application Tools
Not enough data
8.9
16005
|
Verified
Not enough data
9.1
19211
|
Verified
Not enough data
8.8
16117
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
235
Platform Basics
Not enough data
9.1
403
Not enough data
9.1
405
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.8
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
105
Software Options
Not enough data
9.1
105
Not enough data
9.0
105
Email Client - Agentic AI
Not enough data
7.6
53
Not enough data
7.9
54
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
61
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
30
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
8.8
368
|
Verified
9.2
30656
|
Verified
8.7
302
|
Verified
Feature Not Available
8.3
273
Feature Not Available
8.8
312
|
Verified
9.1
14699
|
Verified
8.7
294
|
Verified
9.1
14780
|
Verified
Meeting Coordination
8.6
344
|
Verified
8.9
28039
|
Verified
8.4
316
|
Verified
9.0
27133
|
Verified
8.4
338
|
Verified
8.9
27437
|
Verified
8.5
307
|
Verified
9.0
15159
|
Verified
Software Type
8.5
317
|
Verified
8.9
26474
|
Verified
8.5
299
|
Verified
8.8
13919
|
Verified
8.8
298
|
Verified
9.2
15826
|
Verified
Agentic AI - Video Conferencing
7.9
33
7.7
415
8.3
33
7.7
414
8.3
33
7.8
412
Calendar View
Not enough data
8.3
392
Not enough data
8.5
401
Shared Calendar
Not enough data
8.5
383
Not enough data
8.3
390
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
379
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
309
Not enough data
7.6
312
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.5
20
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
125
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
137
Not enough data
8.7
123
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.9
78
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1766
|
Verified
Not enough data
9.2
2009
|
Verified
Not enough data
9.3
2086
|
Verified
Not enough data
8.8
1593
|
Verified
Categories
Categories
Shared Categories
Amazon Chime and Zoom Workplace are categorized as Video Conferencing
Unique Categories
Amazon Chime has no unique categories
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Amazon Chime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
13.0%
Retail
4.8%
Consumer Services
4.8%
Marketing and Advertising
4.6%
Other
55.6%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
Problems starting Amazon Chime.
2 Comments
PN
Maybe because of network qualityRead more
What does Amazon chime do?
2 Comments
RS
lets you meet, chat, and place business calls inside and outside your organization, all using a single application.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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