Compare Amazon Chime and Zoom Workplace 
At a Glance
Market Segments
Enterprise (37.6% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Amazon Chime
Star Rating
(718)4.3 out of 5
Market Segments
Enterprise (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon ChimeZoom Workplace
Star Rating
(56,207)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user-friendliness, with many users highlighting its intuitive interface and features like AI note-taking during meetings. This allows participants to focus on discussions rather than manual note-taking, enhancing overall productivity.
- Users say that Amazon Chime is effective for team communication, particularly for connecting team members through meetings and chat. However, some users feel that it lacks the same level of ease and convenience found in Zoom Workplace, which offers seamless calendar integration for scheduling meetings.
- Reviewers mention that Zoom Workplace's recording capabilities are a standout feature, allowing users to easily capture meetings for later reference. This is particularly beneficial for teams that need to revisit discussions or share insights with absent members.
- According to verified reviews, Amazon Chime provides a solid platform for video conferencing, with users appreciating its screen sharing and remote access features. However, some users feel that the overall experience is not as polished as that of Zoom Workplace, which has received higher satisfaction ratings.
- Users highlight that Zoom Workplace's quick implementation process is a significant advantage, with many praising the intuitive onboarding wizard that simplifies setup. In contrast, some Amazon Chime users have reported challenges with configuration, which can hinder the initial user experience.
- G2 reviewers note that while both platforms offer good support, Zoom Workplace has a slight edge in quality of support, with users appreciating the responsiveness and helpfulness of the support team. This can make a difference for teams that rely heavily on these tools for daily operations.
Pricing
Entry-Level Pricing
Amazon Chime
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Amazon Chime
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.6
454
9.2
42,623
Ease of Use
8.7
460
9.1
42,781
Ease of Setup
8.9
139
9.1
13,894
Ease of Admin
8.5
84
9.0
12,435
Quality of Support
8.5
411
8.7
31,500
Has the product been a good partner in doing business?
8.7
78
9.1
11,617
Product Direction (% positive)
8.4
418
8.4
40,095
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6585
|
Verified
Not enough data
9.1
6784
|
Verified
Not enough data
8.8
6025
|
Verified
Collaboration
Not enough data
8.6
5131
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
9.0
6520
|
Verified
Not enough data
8.7
4988
|
Verified
Not enough data
9.3
7125
|
Verified
Functionality
Not enough data
8.5
5078
|
Verified
Not enough data
9.0
6337
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
509
Not enough data
8.7
525
Not enough data
8.5
503
Business Instant Messaging
Not enough data
9.0
521
Not enough data
9.2
537
Business Instant Messaging
Not enough data
8.9
506
Not enough data
8.9
509
Not enough data
8.5
504
Generative AI - Business Instant Messaging
Not enough data
8.5
175
AI - Business Instant Messaging
Not enough data
8.4
171
Not enough data
8.4
172
Not enough data
8.2
169
Not enough data
8.2
169
Agentic AI - Business Instant Messaging
Not enough data
7.7
81
Not enough data
7.6
76
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
294
Not enough data
8.5
287
Not enough data
8.2
278
Not enough data
8.3
280
Not enough data
8.6
285
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
292
Integrations
Not enough data
8.2
276
Not enough data
8.7
287
Software Offering
Not enough data
8.5
282
Not enough data
9.3
292
Not enough data
8.9
287
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16928
Not enough data
8.6
12633
|
Verified
Not enough data
8.7
13570
|
Verified
Not enough data
8.9
17373
|
Verified
Conferencing Options
Not enough data
9.1
19397
|
Verified
Not enough data
9.2
19554
|
Verified
Not enough data
9.3
21549
|
Verified
Application Tools
Not enough data
8.9
16005
|
Verified
Not enough data
9.1
19240
|
Verified
Not enough data
8.8
16116
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Platform Basics
Not enough data
9.1
417
Not enough data
9.1
416
Not enough data
7.8
382
Platform Content
Not enough data
8.1
378
Not enough data
7.8
376
Not enough data
9.0
405
Platform Additional Functionality
Not enough data
8.5
403
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
100
Not enough data
8.2
102
Not enough data
8.7
103
Not enough data
8.8
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
103
Software Options
Not enough data
9.1
102
Not enough data
9.0
102
Email Client - Agentic AI
Not enough data
7.6
50
Not enough data
7.9
51
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
8.8
378
|
Verified
9.2
30762
|
Verified
8.8
308
|
Verified
Feature Not Available
8.3
274
Feature Not Available
8.8
321
|
Verified
9.1
14807
|
Verified
8.7
297
|
Verified
9.1
14822
|
Verified
Meeting Coordination
8.6
352
|
Verified
8.9
28156
|
Verified
8.4
318
|
Verified
9.0
27219
|
Verified
8.4
339
|
Verified
8.9
27464
|
Verified
8.5
314
|
Verified
9.0
15222
|
Verified
Software Type
8.5
325
|
Verified
8.9
26528
|
Verified
8.6
300
|
Verified
8.8
13942
|
Verified
8.8
303
|
Verified
9.2
15872
|
Verified
Agentic AI - Video Conferencing
7.9
36
7.8
432
8.2
36
7.8
433
8.2
36
7.8
414
Calendar View
Not enough data
8.3
397
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
390
Not enough data
8.3
391
Accessibility
Not enough data
8.3
385
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
646
Not enough data
8.6
674
Not enough data
8.9
675
Not enough data
7.7
639
Not enough data
7.6
632
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
659
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
655
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
166
Not enough data
7.5
168
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
23
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
122
Not enough data
8.8
131
Not enough data
8.5
127
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
153
Not enough data
8.7
125
Not enough data
8.7
128
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
123
Not enough data
8.5
125
Not enough data
9.1
140
Accessibility - AI Meeting Assistants
Not enough data
8.4
124
Not enough data
8.6
129
Not enough data
8.3
116
Agentic AI - AI Meeting Assistants
Not enough data
7.9
77
Not enough data
7.9
78
Not enough data
8.1
80
Not enough data
8.0
81
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.8
10
Extensions
Not enough data
8.9
1484
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1380
|
Verified
Not enough data
8.7
1333
Not enough data
8.9
1774
|
Verified
Not enough data
9.2
2021
|
Verified
Not enough data
9.3
2103
|
Verified
Not enough data
8.8
1601
|
Verified
Categories
Categories
Shared Categories
Amazon Chime and Zoom Workplace are categorized as Video Conferencing
Unique Categories
Amazon Chime has no unique categories
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Amazon Chime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
13.8%
Retail
5.0%
Consumer Services
4.7%
Marketing and Advertising
4.5%
Other
55.3%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
Can I use chime to make orders at amazon
3 Comments
AA
NoRead more
Who can use Amazon chime?
2 Comments
AS
People who work with Amazon have a Particular communication portal named Amazon chime. They can also use that while processing interviews or Technical...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
CP
I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play. The image seems to be more stable and...Read more
What does Zoom do?
28 Comments
MD
Creates a virtual live community place for connection and learning. Read more
What software do I need for zoom?
26 Comments
DC
If you own a good laptop or computer, you can download it and it will be saved on your device.Read more
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