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Compare Amazon Chime and Rocket.Chat 
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At a Glance
Market Segments
Enterprise (38.0% of reviews)
Mid-Market (50.2% of reviews)
Entry-Level Pricing
No pricing available
Free With One-Time Purchase
Amazon Chime
Star Rating
(638)4.3 out of 5
Market Segments
Enterprise (38.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon ChimeRocket.Chat
Star Rating
(347)4.2 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rocket.Chat excels in its HIPAA Compliance features, particularly with a perfect score of 10.0 for Operating Systems - HIPAA Compliant Messaging, making it a strong choice for healthcare organizations. In contrast, Amazon Chime, while also compliant, does not match this level of specificity in its compliance features.
- Reviewers mention that Rocket.Chat's Web Application received a high score of 9.0, indicating a user-friendly interface that enhances productivity. However, Amazon Chime's web application scored lower at 8.5, suggesting that users may find Rocket.Chat's interface more intuitive.
- G2 users highlight Rocket.Chat's superior Live Chat functionality, scoring 9.1, which is particularly beneficial for real-time customer support. Amazon Chime, on the other hand, scored 8.8 in this area, indicating it may not be as robust for businesses relying heavily on live interactions.
- Users on G2 report that Rocket.Chat's Customization options scored 8.0, allowing businesses to tailor the platform to their specific needs. In contrast, Amazon Chime's customization features are perceived as more limited, which may hinder flexibility for some users.
- Reviewers mention that Rocket.Chat's File Sharing capabilities scored 8.6, making it a reliable choice for teams that need to share documents frequently. Amazon Chime, while functional, does not emphasize this feature as strongly, which could be a drawback for collaborative teams.
- Users say that Rocket.Chat's One-Click Join feature scored 9.0, simplifying the meeting experience for users. Amazon Chime's score of 8.5 indicates that while it offers similar functionality, it may not be as seamless as Rocket.Chat's implementation.
Pricing
Entry-Level Pricing
Amazon Chime
No pricing availableRocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
Amazon Chime
No trial information availableRocket.Chat
Free Trial is available
Ratings
Meets Requirements
8.6
438
8.6
276
Ease of Use
8.7
441
8.7
283
Ease of Setup
8.8
125
8.2
125
Ease of Admin
8.4
77
8.3
119
Quality of Support
8.6
395
8.0
231
Has the product been a good partner in doing business?
8.7
71
8.2
107
Product Direction (% positive)
8.4
401
8.4
273
Features by Category
Business Instant Messaging
Not enough data
8.6
163
Not enough data
8.1
174
Not enough data
8.0
164
Business Instant Messaging
Not enough data
7.8
106
Not enough data
7.6
101
Business Instant Messaging
Not enough data
7.8
149
Not enough data
8.9
169
Not enough data
8.6
121
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Collaboration Tools
8.8
367
|
Verified
8.5
24
|
Verified
8.8
301
|
Verified
8.4
16
8.3
272
8.6
12
8.8
311
|
Verified
9.1
17
|
Verified
8.7
294
|
Verified
9.0
12
|
Verified
Meeting Coordination
8.6
343
|
Verified
9.2
18
8.4
315
|
Verified
8.6
16
|
Verified
8.4
337
|
Verified
8.7
21
|
Verified
8.5
306
|
Verified
9.1
15
Software Type
8.5
316
|
Verified
8.1
22
|
Verified
8.6
298
|
Verified
9.4
16
|
Verified
8.8
298
|
Verified
9.0
20
|
Verified
Agentic AI - Video Conferencing
7.8
31
Not enough data
8.4
32
Not enough data
8.3
32
Not enough data
Functionality
Not enough data
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Support
Not enough data
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
Not enough data
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
Not enough data
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon Chime and Rocket.Chat are categorized as Video Conferencing
Unique Categories
Amazon Chime has no unique categories
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Reviews
Reviewers' Company Size
Amazon Chime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.3%
Computer Software
12.7%
Retail
4.8%
Consumer Services
4.8%
Marketing and Advertising
4.6%
Other
55.8%
Information Technology and Services
22.9%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.4%
Alternatives
Discussions
Problems starting Amazon Chime.
2 Comments
PN
Maybe because of network qualityRead more
What does Amazon chime do?
2 Comments
RS
lets you meet, chat, and place business calls inside and outside your organization, all using a single application.Read more
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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