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Compare Amazon AppStream 2.0 and Remote Desktop Services 
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At a Glance
Market Segments
Enterprise (46.2% of reviews)
Small-Business (33.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon AppStream 2.0
Star Rating
(14)4.2 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon AppStream 2.0Remote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Remote Desktop Services excels in "Ease of Use" with a score of 9.1, while Amazon AppStream 2.0 trails slightly behind at 8.8. Reviewers mention that the intuitive interface of Remote Desktop Services makes it easier for small businesses to adopt quickly.
- Reviewers mention that Remote Desktop Services has a higher "Quality of Support" rating at 8.4 compared to Amazon AppStream 2.0's 8.7. However, users on G2 highlight that AppStream's support is more responsive, particularly for enterprise-level issues.
- Users say that Remote Desktop Services shines in "Ease of Admin" with a score of 8.9, while Amazon AppStream 2.0 struggles with a lower score of 7.1. Reviewers mention that the administrative tools in Remote Desktop Services are more user-friendly, making it easier for IT teams to manage sessions and users.
- G2 users report that Remote Desktop Services offers superior "Cross-Platform Access" with a score of 9.1, allowing seamless connectivity across various devices. In contrast, Amazon AppStream 2.0, while functional, received a lower score, indicating some limitations in cross-platform compatibility.
- Users report that Remote Desktop Services provides robust "File Sharing" capabilities with a score of 8.9, which is crucial for collaborative work. Reviewers mention that Amazon AppStream 2.0, while functional, does not match the efficiency and ease of file sharing found in Remote Desktop Services.
- Reviewers mention that while both products offer "Remote Device Control," Remote Desktop Services scores higher at 9.0, indicating a more comprehensive set of features for managing remote devices effectively. Users on G2 appreciate the additional functionalities that Remote Desktop Services provides in this area.
Pricing
Entry-Level Pricing
Amazon AppStream 2.0
No pricing availableRemote Desktop Services
No pricing availableFree Trial
Amazon AppStream 2.0
No trial information availableRemote Desktop Services
No trial information availableRatings
Meets Requirements
8.3
12
9.1
134
Ease of Use
8.8
12
9.1
134
Ease of Setup
8.3
8
8.9
40
Ease of Admin
7.3
8
8.9
39
Quality of Support
8.7
10
8.5
97
Has the product been a good partner in doing business?
7.7
8
9.1
34
Product Direction (% positive)
10.0
10
8.2
132
Features by Category
Administration
8.7
5
8.8
53
8.0
5
8.5
49
6.7
5
8.5
50
Not enough data
8.4
42
8.0
5
8.4
44
Not enough data
8.0
47
Not enough data
8.9
54
Platform
Not enough data
9.1
50
Not enough data
8.0
35
8.3
5
8.7
51
Not enough data
9.0
56
Security
Not enough data
8.1
42
Not enough data
8.5
48
Not enough data
8.0
42
Categories
Categories
Shared Categories
Amazon AppStream 2.0 and Remote Desktop Services are categorized as Remote Desktop
Unique Categories
Amazon AppStream 2.0 is categorized as Other Video
Remote Desktop Services has no unique categories
Reviews
Reviewers' Company Size
Amazon AppStream 2.0
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
15.4%
Higher Education
15.4%
Wireless
7.7%
Staffing and Recruiting
7.7%
Oil & Energy
7.7%
Other
46.2%
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Discussions
Amazon AppStream 2.0 has no discussions with answers
Remote Desktop Services has no discussions with answers
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