# Amazon AppStream 2.0, Remote Desktop Service vs Apache Guacamole Comparison

| | Amazon AppStream 2.0 | Remote Desktop Service | Apache Guacamole | 
|---|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 15 | 13 | 17 | 
| **Largest Market Segment** | Enterprise (42.9% of reviews) | Mid-Market (53.8% of reviews) | Small-Business (47.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Amazon AppStream 2.0

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Feature Limitations (1 reviews)

### Remote Desktop Service

**Not enough data**

### Apache Guacamole

**Not enough data**

---
## Ratings Comparison
| Rating | Amazon AppStream 2.0 | Remote Desktop Service | Apache Guacamole | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (13 reviews) | 8.8 (11 reviews) | 8.9 (15 reviews) | 
  | **Ease of Use** | 8.8 (13 reviews) | 8.5 (11 reviews) | 9.0 (15 reviews) | 
  | **Ease of Setup** | 8.3 (9 reviews) | Not enough data | 7.1 (7 reviews) | 
  | **Ease of Admin** | 7.3 (8 reviews) | Not enough data | 8.1 (7 reviews) | 
  | **Quality of Support** | 8.6 (11 reviews) | 8.6 (7 reviews) | 8.2 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (8 reviews) | Not enough data | Not enough data | 
  | **Product Direction (% positive)** | 10.0 (10 reviews) | 5.8 (11 reviews) | 9.2 (15 reviews) | 

---
## Pricing

### Amazon AppStream 2.0

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Remote Desktop Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Apache Guacamole

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Amazon AppStream 2.0** | 7.9/10 | 6 |
| **Remote Desktop Service** | 7.9/10 | 10 |
| **Apache Guacamole** | 8.1/10 | 12 |

#### Administration

| Feature | Amazon AppStream 2.0 | Remote Desktop Service | Apache Guacamole | 
|---|---|---|---|
| **Usage Information** | 8.7 (5 reviews) | 9.2 (8 reviews) | 8.2 (11 reviews) | 
| **Integrations** | 8.0 (5 reviews) | 9.2 (6 reviews) | 7.9 (8 reviews) | 
| **Diagnostics** | 6.7 (5 reviews) | 7.3 (5 reviews) | 7.0 (9 reviews) | 
| **Session Recording** | Not enough data | 5.8 (6 reviews) | 7.5 (8 reviews) | 
| **Session Transfer** | 8.0 (5 reviews) | 7.4 (7 reviews) | 7.9 (8 reviews) | 
| **Unattended Access** | Not enough data | 8.0 (5 reviews) | 8.9 (11 reviews) | 
| **File Sharing** | Not enough data | 7.4 (9 reviews) | 7.6 (7 reviews) | 

#### Platform

| Feature | Amazon AppStream 2.0 | Remote Desktop Service | Apache Guacamole | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | 5.5 (7 reviews) | 9.2 (12 reviews) | 
| **Mobile Device Access** | Not enough data | 7.8 (6 reviews) | 7.6 (11 reviews) | 
| **Applications Management** | 8.3 (5 reviews) | 9.0 (8 reviews) | 8.5 (10 reviews) | 
| **Remote Device Control** | Not enough data | 9.5 (7 reviews) | 9.3 (12 reviews) | 

#### Security

| Feature | Amazon AppStream 2.0 | Remote Desktop Service | Apache Guacamole | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 6.9 (6 reviews) | 8.1 (7 reviews) | 
| **Device Management** | Not enough data | 8.6 (7 reviews) | 8.9 (9 reviews) | 
| **Device Enrollment** | Not enough data | 8.6 (7 reviews) | 7.4 (7 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to Amazon AppStream 2.0 (1):** [Other Video Software](https://www.g2.com/categories/other-video)




---
## Reviewer Demographics

### By Company Size

| Segment | Amazon AppStream 2.0 | Remote Desktop Service | Apache Guacamole | 
|---|---|---|---|
| **Small-Business** | 28.6% | 38.5% | 47.1% | 
| **Mid-Market** | 28.6% | 53.8% | 29.4% | 
| **Enterprise** | 42.9% | 7.7% | 23.5% | 

### By Industry

#### Amazon AppStream 2.0

- **Hospital &amp; Health Care:** 14.3%
- **Higher Education:** 14.3%
- **Wireless:** 7.1%
- **Staffing and Recruiting:** 7.1%
- **Package/Freight Delivery:** 7.1%
- **Oil &amp; Energy:** 7.1%
- **Information Technology and Services:** 7.1%
- **Health, Wellness and Fitness:** 7.1%
- **E-Learning:** 7.1%
- **Education Management:** 7.1%
- **Other:** 14.3%

#### Remote Desktop Service

- **Computer Software:** 23.1%
- **Telecommunications:** 7.7%
- **Staffing and Recruiting:** 7.7%
- **Retail:** 7.7%
- **Professional Training &amp; Coaching:** 7.7%
- **Oil &amp; Energy:** 7.7%
- **Mining &amp; Metals:** 7.7%
- **Mental Health Care:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Information Technology and Services:** 7.7%
- **Other:** 7.7%

#### Apache Guacamole

- **Information Technology and Services:** 29.4%
- **Computer &amp; Network Security:** 17.6%
- **Computer Networking:** 11.8%
- **Telecommunications:** 5.9%
- **Primary/Secondary Education:** 5.9%
- **Hospital &amp; Health Care:** 5.9%
- **Education Management:** 5.9%
- **Construction:** 5.9%
- **Computer Software:** 5.9%
- **Broadcast Media:** 5.9%

---
## Alternatives

### Alternatives to Amazon AppStream 2.0

- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)
- [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews) — 4.5/5 stars (140 reviews)
- [Citrix Gateway](https://www.g2.com/products/citrix-gateway/reviews) — 4.0/5 stars (74 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1094 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (695 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (644 reviews)

### Alternatives to Remote Desktop Service

- [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1094 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (644 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (695 reviews)

### Alternatives to Apache Guacamole

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1094 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews) — 4.5/5 stars (140 reviews)
- [Citrix Gateway](https://www.g2.com/products/citrix-gateway/reviews) — 4.0/5 stars (74 reviews)
- [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews) — 4.2/5 stars (53 reviews)
- [Kasm Workspaces](https://www.g2.com/products/kasm-workspaces/reviews) — 4.7/5 stars (49 reviews)
- [Azure Bastion](https://www.g2.com/products/azure-bastion/reviews) — 4.5/5 stars (16 reviews)
- [NoMachine Everybody](https://www.g2.com/products/nomachine-everybody/reviews) — 4.5/5 stars (10 reviews)

---
## Top Discussions

### Amazon AppStream 2.0

No discussions available for this product.

### Remote Desktop Service

No discussions available for this product.

### Apache Guacamole

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amazon-appstream-2-0-vs-remote-desktop-service-vs-apache-guacamole)

