# Amadeus Cytric vs SAP Concur Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Amadeus Cytric. Users appreciate its comprehensive features for managing employee reimbursements, noting that it meets all their requirements for recording, paying, and reporting expenses.
- **Users say** that SAP Concur's implementation process is straightforward, with many highlighting its intuitive setup and integration capabilities with various ERPs. In contrast, Amadeus Cytric, while praised for its speed and reliability, has fewer recent reviews, which may indicate less current user engagement.
- **Reviewers mention** that SAP Concur's AI capabilities streamline the expense reporting process, making it easier for users to upload receipts and automatically fill in necessary fields. This feature is particularly appreciated for saving time and reducing manual entry errors, a benefit that Amadeus Cytric does not emphasize as strongly.
- **According to verified reviews** , Amadeus Cytric shines in simplifying trip planning and management, with users enjoying the centralized platform for booking travel. However, it faces challenges in user satisfaction metrics compared to SAP Concur, particularly in areas like ease of setup and overall support.
- **G2 reviewers highlight** that while both products offer solid expense report creation features, SAP Concur provides a more robust workflow for approvals and submissions, which users find essential for maintaining compliance and efficiency in their processes.
- **Users report** that Amadeus Cytric is effective for quick travel bookings and itinerary management, but it lacks the extensive user base and feedback volume that SAP Concur enjoys, which may affect the reliability of its support and feature updates over time.



| | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 37 | 7,052 | 
| **Largest Market Segment** | Mid-Market (57.1% of reviews) | Enterprise (55.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $7.00 | 

---
## Top Pros & Cons

### Amadeus Cytric

Pros:
- Ease of Use (19 reviews)
- Efficiency (6 reviews)

Cons:
- Poor Interface Design (6 reviews)
- Not Intuitive (5 reviews)

### SAP Concur

Pros:
- Ease of Use (528 reviews)
- Expense Management (429 reviews)

Cons:
- Not Intuitive (106 reviews)
- Learning Curve (98 reviews)

---
## Ratings Comparison
| Rating | Amadeus Cytric | SAP Concur | 
|---|---|---|
  | **Meets Requirements** | 8.7 (34 reviews) | 8.7 (5926 reviews) | 
  | **Ease of Use** | 8.7 (35 reviews) | 8.0 (6005 reviews) | 
  | **Ease of Setup** | 7.7 (24 reviews) | 8.0 (1364 reviews) | 
  | **Ease of Admin** | 7.4 (9 reviews) | 8.1 (887 reviews) | 
  | **Quality of Support** | 8.8 (29 reviews) | 8.0 (4321 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (9 reviews) | 8.1 (869 reviews) | 
  | **Product Direction (% positive)** | 9.3 (34 reviews) | 7.3 (5818 reviews) | 

---
## Pricing

### Amadeus Cytric

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SAP Concur

#### Entry-Level Pricing

Plan: Concur Expense

Price: Starting at $7.00

Description: Core expense management for growing teams

Key Features:
- Everything you need to automate expense reporting and reimbursements
- Configurable controls and analytics
- AI powered efficiency

[Browse all 2 editions](https://www.g2.com/products/sap-concur/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Amadeus Cytric** | 8.2/10 | 31 |
| **SAP Concur** | 8.4/10 | 5180 |

#### Expense Reports

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (13 reviews) | 8.5 (4516 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.3 (12 reviews) | 8.6 (3556 reviews) ✓ Verified | 
| **Smart Categorization** | 8.2 (12 reviews) | 8.0 (3497 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.1 (12 reviews) | 8.5 (4313 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.1 (13 reviews) | 8.8 (4154 reviews) ✓ Verified | 
| **Currency Conversions** | 8.8 (12 reviews) | 8.5 (2096 reviews) ✓ Verified | 
| **Credit Card Integration** | 8.6 (12 reviews) | 8.6 (2887 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (98 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (111 reviews) | 

#### Travel Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Ease of Booking** | 8.3 (29 reviews) | 8.2 (3397 reviews) ✓ Verified | 
| **Itinerary Management** | 8.6 (30 reviews) | 8.3 (3216 reviews) ✓ Verified | 
| **Trip Notifications** | 8.4 (29 reviews) | 8.5 (3160 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.1 (27 reviews) | 8.3 (2373 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Invoice Creation and Delivery** | 7.7 (11 reviews) | 8.3 (1563 reviews) ✓ Verified | 
| **Electronic Payments** | 7.9 (13 reviews) | 8.5 (1730 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | Feature Not Available | 8.3 (1372 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Receipt Capture** | 8.1 (13 reviews) | 8.8 (3720 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.2 (13 reviews) | 8.6 (2460 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.3 (13 reviews) | 8.6 (2690 reviews) ✓ Verified | 

#### Platform

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.0 (11 reviews) | 7.8 (716 reviews) ✓ Verified | 
| **Complex Approval Workflow** | 8.2 (13 reviews) | 8.1 (2083 reviews) ✓ Verified | 

#### Administration

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **PCI Regulation Compliant** | 8.2 (12 reviews) | 8.3 (1163 reviews) ✓ Verified | 

#### Administration

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Business Tool Integration** | 8.2 (13 reviews) | 8.3 (1422 reviews) ✓ Verified | 
| **Workflow** | 8.3 (13 reviews) | 8.4 (1696 reviews) ✓ Verified | 
| **Automated Reminders** | 7.6 (12 reviews) | 8.4 (1598 reviews) ✓ Verified | 
| **Policy Compliance Management** | 8.5 (13 reviews) | 8.5 (1519 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.3 (12 reviews) | 8.6 (1577 reviews) ✓ Verified | 

#### Platform

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Reporting** | 7.4 (13 reviews) | 8.4 (1726 reviews) ✓ Verified | 
| **APIs / Integration** | 8.5 (11 reviews) | 8.2 (1174 reviews) ✓ Verified | 
| **Internationalization** | 7.6 (12 reviews) | 8.3 (1124 reviews) ✓ Verified | 
| **Performance and Reliability** | 7.9 (13 reviews) | 8.3 (1975 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (12 reviews) | 8.3 (1618 reviews) ✓ Verified | 
| **Offline** | 8.2 (12 reviews) | Feature Not Available | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Amadeus Cytric** | N/A | N/A |
| **SAP Concur** | 9.2/10 | 142 |

#### Invoice Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Capture** | Not enough data | 9.2 (107 reviews) | 
| **Supplier Portal** | Not enough data | Feature Not Available | 
| **Repository** | Not enough data | 9.2 (99 reviews) | 

#### Invoice Processing

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Matching** | Not enough data | 9.3 (98 reviews) | 
| **Payments** | Not enough data | 9.2 (103 reviews) | 
| **Workflows** | Not enough data | 9.3 (105 reviews) | 
| **Tax Compliance** | Not enough data | 9.3 (98 reviews) | 

#### Analytics

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Due Dates** | Not enough data | 9.2 (106 reviews) | 
| **Benchmarking** | Not enough data | Feature Not Available | 
| **KPIs** | Not enough data | 9.2 (98 reviews) | 

#### Integration

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Accounting** | Not enough data | 9.3 (108 reviews) | 
| **Payment Integration** | Not enough data | 9.3 (102 reviews) | 
| **ERP** | Not enough data | 9.2 (106 reviews) | 

#### Risk

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Analysis** | Not enough data | Feature Not Available | 
| **Identification** | Not enough data | Feature Not Available | 
| **Scoring** | Not enough data | Feature Not Available | 

#### Recovery

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Recoup** | Not enough data | 9.0 (99 reviews) | 
| **Reporting** | Not enough data | 9.2 (102 reviews) | 

#### Audit

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Filters** | Not enough data | 9.2 (98 reviews) | 
| **Post Audits** | Not enough data | Feature Not Available | 
| **Overpayments** | Not enough data | 9.1 (97 reviews) | 
| **Duplicates** | Not enough data | 9.3 (102 reviews) | 

#### Fraud

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Vendor Checks** | Not enough data | 9.1 (97 reviews) | 
| **Data Generation** | Not enough data | 9.1 (102 reviews) | 
| **Monitoring** | Not enough data | 9.3 (100 reviews) | 

#### Agentic AI - AP Automation

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | 
| **Decision Making** | Not enough data | 9.4 (22 reviews) | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **Amadeus Cytric** | N/A | N/A |
| **SAP Concur** | 8.8/10 | 549 |

#### Invoice Generation

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Templates** | Not enough data | 8.6 (368 reviews) ✓ Verified | 
| **Digital Invoices** | Not enough data | 8.9 (391 reviews) ✓ Verified | 
| **Recurring Invoices** | Not enough data | 8.8 (355 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Approvals** | Not enough data | 8.9 (438 reviews) ✓ Verified | 
| **Batch Processing** | Not enough data | Feature Not Available | 
| **Consolidation** | Not enough data | Feature Not Available | 
| **Match Invoices** | Not enough data | 9.0 (227 reviews) ✓ Verified | 

#### Analytics

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Due Dates** | Not enough data | Feature Not Available | 
| **Cashflow** | Not enough data | 8.7 (326 reviews) ✓ Verified | 
| **KPIs** | Not enough data | 8.8 (297 reviews) ✓ Verified | 
| **Payment Tracking** | Not enough data | 9.1 (231 reviews) ✓ Verified | 

#### Integration

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Accounting** | Not enough data | 8.8 (358 reviews) ✓ Verified | 
| **Payments** | Not enough data | Feature Not Available | 
| **ERP** | Not enough data | 8.8 (330 reviews) ✓ Verified | 
| **Account Sync** | Not enough data | 8.9 (211 reviews) ✓ Verified | 

#### Agentic AI - Invoice Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.7 (46 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (47 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (48 reviews) | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Amadeus Cytric** | 7.4/10 | 32 |
| **SAP Concur** | 8.5/10 | 4828 |

#### Expense Reporting

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Expense Automation** | 7.1 (14 reviews) | 8.9 (414 reviews) ✓ Verified | 
| **Integration** | 7.3 (14 reviews) | 8.5 (367 reviews) ✓ Verified | 
| **Compliance** | 7.8 (16 reviews) | 8.9 (382 reviews) ✓ Verified | 
| **Mobile Functionality** | 7.1 (15 reviews) | 8.7 (393 reviews) ✓ Verified | 

#### Travel Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Ease of Booking** | 8.3 (29 reviews) | 8.2 (3397 reviews) ✓ Verified | 
| **Itinerary Management** | 8.6 (30 reviews) | 8.3 (3216 reviews) ✓ Verified | 
| **Trip Notifications** | 8.4 (29 reviews) | 8.5 (3160 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.1 (27 reviews) | 8.3 (2373 reviews) ✓ Verified | 

#### Approval 

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Rules** | 6.9 (16 reviews) | 8.8 (391 reviews) ✓ Verified | 
| **Workflows** | 7.5 (16 reviews) | 8.9 (391 reviews) ✓ Verified | 
| **Submit** | 7.7 (16 reviews) | 9.2 (427 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Personalization** | 7.0 (5 reviews) | 8.2 (101 reviews) | 
| **Predictive Analytics** | 6.0 (5 reviews) | 8.1 (100 reviews) | 
| **Cost Savings** | 7.0 (5 reviews) | 8.3 (107 reviews) | 
| **Efficiency** | 7.0 (5 reviews) | 8.3 (104 reviews) | 
| **Real-Time Assistance** | 7.7 (5 reviews) | 8.5 (103 reviews) | 

#### Agentic AI - Travel Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (55 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (55 reviews) | 

#### Employee Risk Management

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Amadeus Cytric** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management)


**Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Amadeus Cytric | SAP Concur | 
|---|---|---|
| **Small-Business** | 37.1% | 8.7% | 
| **Mid-Market** | 57.1% | 36.3% | 
| **Enterprise** | 5.7% | 55.0% | 

### By Industry

#### Amadeus Cytric

- **Leisure, Travel & Tourism:** 20.0%
- **Airlines/Aviation:** 11.4%
- **Accounting:** 8.6%
- **Marketing and Advertising:** 5.7%
- **Information Technology and Services:** 5.7%
- **Events Services:** 5.7%
- **Apparel & Fashion:** 2.9%
- **Automotive:** 2.9%
- **Aviation & Aerospace:** 2.9%
- **Banking:** 2.9%
- **Other:** 31.4%

#### SAP Concur

- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.0%
- **Hospital & Health Care:** 5.5%
- **Higher Education:** 4.4%
- **Financial Services:** 4.0%
- **Marketing and Advertising:** 3.3%
- **Accounting:** 3.0%
- **Internet:** 2.8%
- **Non-Profit Organization Management:** 2.6%
- **Retail:** 2.6%
- **Other:** 56.4%

---
## Alternatives

### Alternatives to Amadeus Cytric

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- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9087 reviews)
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---
## Top Discussions

### Amadeus Cytric

No discussions available for this product.

### SAP Concur

- Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes
  > **Top comment:** "Yes, you are able to book rail tickets."
- Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc."
- Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments
  > **Top comment:** "9$ per month"
- Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote
  > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies.
I used it in the past and required..."
- Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote
  > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amadeus-cytric-vs-sap-concur)