Users report that CB Insights excels in ease of use with a score of 9.3, making it a preferred choice for small businesses looking for straightforward navigation, while AlphaSense, with a score of 8.7, is noted for its robust features that may require a steeper learning curve.
Reviewers mention that AlphaSense shines in quality of support, achieving a high score of 9.4, which users appreciate for timely assistance, whereas CB Insights lacks detailed support ratings, leading to some uncertainty in user experience.
G2 users highlight that CB Insights offers superior file type support with a score of 9.6, allowing for a wider range of document formats, while AlphaSense's file management features, although solid, do not match this versatility.
Users on G2 report that AlphaSense's document search functionality is exceptional, scoring 9.3, which reviewers say significantly enhances their research capabilities compared to CB Insights' lower score in data visualization at 7.2.
Reviewers mention that AlphaSense provides better data collection capabilities, particularly in natural language processing (NLP) with a score of 8.3, which is crucial for extracting insights from unstructured data, while CB Insights scores lower in this area.
Users say that CB Insights has a more user-friendly mobile app experience, scoring 8.1, which is beneficial for on-the-go access, whereas AlphaSense's mobile support is rated lower at 7.1, indicating potential limitations for mobile users.
Pricing
Entry-Level Pricing
AlphaSense
SMB-MM
Seat-based
For small and medium sized teams, we offer seat-based pricing.
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