G2 reviewers report that AlphaSense excels in its AI-powered search capabilities, which allows users to quickly find relevant insights from complex documents like earnings calls and filings. This feature significantly reduces the time spent on manual searches, a point highlighted by users who appreciate the ability to get summaries and key highlights efficiently.
Users say Brandwatch Consumer Intelligence offers a user-friendly interface that makes it easy to navigate and utilize its features. Reviewers have praised its ability to surface and analyze online conversations effectively, making it a valuable tool for those looking to explore data in a comprehensive manner.
According to verified reviews, AlphaSense's semantic search is a standout feature, as it understands user intent rather than just relying on keywords. This capability is particularly beneficial for users who need to sift through large volumes of information quickly, making their research process much more efficient.
Reviewers mention that while Brandwatch Consumer Intelligence has a robust database, some users have encountered challenges with configuration and setup. Despite its strengths, there are indications that it may not always align perfectly with specific workflow needs, which could be a consideration for potential buyers.
Users highlight that AlphaSense's quality of support is notably high, with many praising the responsiveness and helpfulness of the support team. This level of service can be crucial for organizations that rely on timely assistance to maximize their use of the platform.
G2 reviewers indicate that Brandwatch Consumer Intelligence shines in its customization options, allowing users to create tailored reports and alerts. This flexibility is appreciated by those who need to refine their data findings and present them in a way that suits their specific needs.
Pricing
Entry-Level Pricing
AlphaSense
SMB-MM
Seat-based
For small and medium sized teams, we offer seat-based pricing.
What is the difference between a mention and a query that is referenced in the Brandwatch pricing?
4 Comments
DV
a mention is a single tweet, comment, retweet and so in any site.
a query is a string of keywords that you can use to search for mentions.
In...Read more
Is there any possibility for Brandwatch to gather data from the number of likes?
3 Comments
ZH
Thank you for your help it helped me a lot in solving my issue
https://thenewsaddicts.com/15-best-universities-in-europe/Read more
What is brandwatch used for?
2 Comments
R
Brandwatch is primarily used for Social Listening & Analytics with the help of brand, competitors and industry specific keywords.Read more
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