# Aloware, Orum vs Kixie PowerCall & SMS Comparison

| | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 823 | 793 | 864 | 
| **Largest Market Segment** | Small-Business (51.2% of reviews) | Mid-Market (55.5% of reviews) | Small-Business (83.4% of reviews) | 
| **Entry Level Price** | Starting at $199.00 1 Plan Per Month | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Aloware

Pros:
- Ease of Use (126 reviews)
- Helpful (84 reviews)

Cons:
- Call Issues (90 reviews)
- Slow Performance (51 reviews)

### Orum

Pros:
- Ease of Use (294 reviews)
- Efficiency (260 reviews)

Cons:
- Call Issues (105 reviews)
- Missing Features (71 reviews)

### Kixie PowerCall & SMS

Pros:
- Ease of Use (87 reviews)
- Helpful (74 reviews)

Cons:
- Call Issues (29 reviews)
- Dialer Issues (15 reviews)

---
## Ratings Comparison
| Rating | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
  | **Meets Requirements** | 8.4 (691 reviews) | 9.1 (564 reviews) | 9.3 (745 reviews) | 
  | **Ease of Use** | 8.3 (706 reviews) | 9.1 (598 reviews) | 9.3 (761 reviews) | 
  | **Ease of Setup** | 8.4 (398 reviews) | 9.1 (340 reviews) | 9.2 (456 reviews) | 
  | **Ease of Admin** | 8.7 (196 reviews) | 8.9 (101 reviews) | 9.1 (301 reviews) | 
  | **Quality of Support** | 8.5 (618 reviews) | 9.3 (534 reviews) | 9.6 (739 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (196 reviews) | 9.3 (103 reviews) | 9.2 (300 reviews) | 
  | **Product Direction (% positive)** | 8.2 (686 reviews) | 9.6 (563 reviews) | 9.4 (752 reviews) | 

---
## Pricing

### Aloware

#### Entry-Level Pricing

Plan: Startup Plan

Price: Starting at $199.00 1 Plan Per Month

Description: Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business! 

Key Features:
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month

[Browse all 4 editions](https://www.g2.com/products/aloware/pricing)

#### Free Trial

Yes

### Orum

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Kixie PowerCall & SMS

#### Entry-Level Pricing

Plan: Integrated

Price: Free Trial

Key Features:
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)

[Browse all 4 editions](https://www.g2.com/products/kixie-powercall-sms/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | N/A | N/A |

#### Communication

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.0/10 | 49 |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 9.2/10 | 95 |

#### Lead Facilitation

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Customer-facing Chatbot** | 7.9 (43 reviews) | Not enough data | Feature Not Available | 
| **Lead Qualification** | 7.7 (44 reviews) | Not enough data | 8.8 (71 reviews) | 
| **Lead Follow-up** | 7.8 (43 reviews) | Not enough data | 9.1 (77 reviews) | 
| **Meeting Scheduling ** | 7.8 (43 reviews) | Not enough data | 8.9 (72 reviews) | 

#### Organization

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | 8.1 (43 reviews) | Not enough data | 9.0 (49 reviews) | 
| **Data Entry** | 8.2 (43 reviews) | Not enough data | 9.0 (73 reviews) | 
| **Integrations / APIs** | 8.0 (43 reviews) | Not enough data | 9.3 (81 reviews) | 

#### Performance Analysis

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Coaching ** | 7.8 (48 reviews) | Not enough data | 9.5 (76 reviews) | 
| **Peformance Tracking** | 8.4 (47 reviews) | Not enough data | 9.5 (82 reviews) | 

#### Sales Analysis

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 9.4 (68 reviews) | 
| **Sales Forecasting ** | Feature Not Available | Not enough data | 9.2 (71 reviews) | 

#### Generative AI

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 9.2 (36 reviews) | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 9.5 (35 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 7.1/10 | 199 |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.8/10 | 206 |

#### Integrated Workflows

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Task Management** | 7.0 (195 reviews) | Not enough data | 9.1 (161 reviews) | 
| **Email Tracking/Automation** | 6.8 (191 reviews) | Not enough data | 8.9 (155 reviews) | 
| **Calls and Voice** | 8.3 (194 reviews) | Not enough data | 9.5 (194 reviews) | 
| **Other Outreach Options ** | 7.5 (189 reviews) | Not enough data | 9.0 (156 reviews) | 
| **CRM Integration** | 8.1 (193 reviews) | Not enough data | 9.5 (189 reviews) | 
| **Calendar** | 6.5 (191 reviews) | Not enough data | 8.8 (146 reviews) | 
| **Shared Records** | 7.3 (190 reviews) | Not enough data | 9.0 (158 reviews) | 

#### Repeatability and Reportability

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Content Management** | 7.3 (187 reviews) | Not enough data | 9.0 (156 reviews) | 
| **Workflow Management** | 7.4 (190 reviews) | Not enough data | 9.2 (158 reviews) | 
| **Workflow Performance** | 7.4 (190 reviews) | Not enough data | 9.2 (163 reviews) | 
| **Sales Coaching and Insights** | 6.9 (189 reviews) | Not enough data | 9.1 (156 reviews) | 
| **Gamification** | 6.4 (183 reviews) | Not enough data | 8.6 (136 reviews) | 

#### AI and Automation

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Lead Prioritization** | 6.8 (183 reviews) | Not enough data | 9.0 (144 reviews) | 
| **Lead Scoring** | 6.5 (184 reviews) | Not enough data | 8.8 (139 reviews) | 
| **Best Time of Day Scheduling** | 6.6 (185 reviews) | Not enough data | 8.8 (136 reviews) | 
| **Buyer Intelligence** | Feature Not Available | Not enough data | 8.8 (130 reviews) | 
| **Machine Learning** | 6.6 (184 reviews) | Not enough data | 8.6 (130 reviews) | 

#### Generative AI

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Feature Not Available | 

#### Agentic AI - Sales Engagement

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (18 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.3 (18 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.4 (18 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.4 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (17 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (17 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.0 (17 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.2/10 | 210 |
| **Orum** | 8.6/10 | 512 |
| **Kixie PowerCall & SMS** | 8.8/10 | 340 |

#### Dialing Options

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Preview Dialing** | 8.5 (190 reviews) ✓ Verified | 9.0 (455 reviews) | 9.2 (297 reviews) ✓ Verified | 
| **Progressive Dialing** | 8.5 (184 reviews) ✓ Verified | 8.9 (443 reviews) | 9.3 (284 reviews) ✓ Verified | 
| **Predictive Dialing** | Not enough data | Feature Not Available | 8.9 (11 reviews) | 

#### Agent Tools

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Whisper Coaching ** | 8.0 (151 reviews) ✓ Verified | 8.2 (343 reviews) | 8.7 (256 reviews) ✓ Verified | 
| **Callback Scheduling ** | 7.9 (153 reviews) ✓ Verified | 8.1 (342 reviews) | 8.8 (269 reviews) ✓ Verified | 
| **Call Recording ** | 8.9 (192 reviews) ✓ Verified | 9.2 (453 reviews) ✓ Verified | 9.6 (318 reviews) ✓ Verified | 

#### Automation

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Voice Activity Detection** | 8.1 (155 reviews) | 8.5 (433 reviews) ✓ Verified | 9.0 (259 reviews) ✓ Verified | 
| **Interactive Voice Response (IVR)** | 7.9 (151 reviews) ✓ Verified | 8.3 (350 reviews) ✓ Verified | 9.0 (254 reviews) ✓ Verified | 
| **Call Scrubbing** | 8.0 (152 reviews) ✓ Verified | 8.5 (364 reviews) | 9.0 (251 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (202 reviews) | 8.5 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (214 reviews) | 8.7 (9 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | 8.6 (204 reviews) | 8.5 (8 reviews) | 
| **Compliance Monitoring** | Not enough data | 8.5 (195 reviews) | 8.1 (8 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | 8.8 (199 reviews) | 8.5 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.7/10 | 22 |

#### Call Analytics

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 9.7 (22 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 9.3 (21 reviews) | 
| **Call Analysis** | Not enough data | Not enough data | 9.5 (21 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 9.3 (22 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 8.7 (20 reviews) | 
| **Speech-to-Text** | Not enough data | Not enough data | 7.6 (21 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 8.4 (22 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.7 (5 reviews) | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **Orum** | 8.6/10 | 41 |
| **Kixie PowerCall & SMS** | N/A | N/A |

#### Visual Tools

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Whiteboarding** | Not enough data | Feature Not Available | Not enough data | 
| **Annotations** | Not enough data | Feature Not Available | Not enough data | 
| **Graphing** | Not enough data | Feature Not Available | Not enough data | 
| **Templates** | Not enough data | Feature Not Available | Not enough data | 

#### Office Customization

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Office Decor** | Not enough data | Feature Not Available | Not enough data | 
| **Customized Floor Plans** | Not enough data | Feature Not Available | Not enough data | 
| **Personal Offices** | Not enough data | 8.6 (39 reviews) | Not enough data | 

#### Guest Tools

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Virtual Receptionist** | Not enough data | Feature Not Available | Not enough data | 
| **External Video Conferencing** | Not enough data | Feature Not Available | Not enough data | 
| **Guest Links** | Not enough data | 8.3 (38 reviews) | Not enough data | 

#### Collaboration Tools

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Simultaneous Screen Sharing** | Not enough data | Feature Not Available | Not enough data | 
| **Document Sharing** | Not enough data | Feature Not Available | Not enough data | 
| **Availability Status** | Not enough data | 8.6 (40 reviews) | Not enough data | 
| **Mobile Application** | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - Virtual Workspaces

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (24 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | Feature Not Available | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.0/10 | 109 |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.8/10 | 102 |

#### Text Messaging

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Bulk SMS** | 8.0 (101 reviews) | Not enough data | 8.8 (85 reviews) | 
| **Two-Way Text Messaging** | 8.4 (105 reviews) | Not enough data | 9.4 (96 reviews) | 
| **Text Scheduler** | 7.7 (104 reviews) | Not enough data | 8.8 (81 reviews) | 
| **Automatic Replies** | 7.5 (100 reviews) | Not enough data | 9.1 (86 reviews) | 
| **Automatic URL Shortening** | 7.2 (100 reviews) | Not enough data | 8.8 (71 reviews) | 
| **MMS Marketing** | 7.4 (103 reviews) | Not enough data | 8.6 (78 reviews) | 
| **Personalization** | 7.7 (103 reviews) | Not enough data | 9.3 (95 reviews) | 
| **Transactional SMS** | 7.6 (101 reviews) | Not enough data | 9.1 (86 reviews) | 

#### SMS Platform

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Reporting** | 7.7 (98 reviews) | Not enough data | 9.3 (90 reviews) | 
| **Automation** | 7.5 (97 reviews) | Not enough data | 9.2 (88 reviews) | 
| **White Label** | 6.7 (97 reviews) | Not enough data | 8.7 (74 reviews) | 
| **Text-to-Landline** | Feature Not Available | Not enough data | Feature Not Available | 
| **Short Codes** | 6.6 (95 reviews) | Not enough data | Feature Not Available | 
| **API Integration** | 7.3 (95 reviews) | Not enough data | 9.1 (81 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | 9.3 (5 reviews) | Not enough data | 8.6 (6 reviews) | 
| **Multi-step Planning** | 9.0 (5 reviews) | Not enough data | 8.6 (6 reviews) | 
| **Cross-system Integration** | 9.3 (5 reviews) | Not enough data | 8.3 (6 reviews) | 
| **Natural Language Interaction** | 9.7 (5 reviews) | Not enough data | 8.1 (6 reviews) | 
| **Proactive Assistance** | 9.3 (5 reviews) | Not enough data | 7.8 (6 reviews) | 
| **Decision Making** | 9.0 (5 reviews) | Not enough data | 8.3 (6 reviews) | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.7/10 | 23 |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | N/A | N/A |

#### Quality Assurance

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Evaluation** | 8.2 (23 reviews) | Not enough data | Not enough data | 
| **Calibration** | 8.4 (22 reviews) | Not enough data | Not enough data | 
| **Reports** | 8.8 (23 reviews) | Not enough data | Not enough data | 

#### Engagement

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Feedback** | 9.3 (23 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.0 (23 reviews) | Not enough data | Not enough data | 
| **Training** | 8.7 (21 reviews) | Not enough data | Not enough data | 

#### Performance

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Integrations** | 8.4 (23 reviews) | Not enough data | Not enough data | 
| **Compliance** | 8.9 (22 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.3/10 | 341 |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 9.0/10 | 111 |

#### Channels

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Voice** | 8.7 (308 reviews) ✓ Verified | Not enough data | 9.5 (104 reviews) | 
| **Social** | Feature Not Available | Not enough data | 8.6 (71 reviews) | 
| **Web Chat** | Feature Not Available | Not enough data | 8.6 (71 reviews) | 
| **Mobile SMS** | 8.6 (300 reviews) ✓ Verified | Not enough data | 9.1 (103 reviews) | 
| **Email** | 7.9 (242 reviews) | Not enough data | 8.8 (92 reviews) | 

#### Generative AI

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **AI Text-to-Speech** | 7.0 (72 reviews) | Not enough data | 8.6 (65 reviews) | 

#### Functions

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Session Routing** | 8.1 (280 reviews) ✓ Verified | Not enough data | 9.3 (89 reviews) | 
| **Session Queuing** | 8.0 (279 reviews) ✓ Verified | Not enough data | 9.0 (87 reviews) | 
| **Concurrent Calling** | 8.3 (268 reviews) ✓ Verified | Not enough data | 9.3 (86 reviews) | 
| **Speech Analytics** | 7.5 (181 reviews) | Not enough data | 8.9 (82 reviews) | 
| **Auto Dialer** | 8.2 (274 reviews) ✓ Verified | Not enough data | 9.3 (87 reviews) | 
| **IVR** | 8.0 (258 reviews) ✓ Verified | Not enough data | 9.0 (89 reviews) | 
| **Inbound Screen Pop** | 8.1 (281 reviews) ✓ Verified | Not enough data | 9.1 (91 reviews) | 
| **Persistent Data** | 8.4 (270 reviews) ✓ Verified | Not enough data | 9.1 (88 reviews) | 

#### Agentic AI - Contact Center

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.3 (9 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (7 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.9 (9 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 9.3 (9 reviews) | Not enough data | Not enough data | 

#### Administrative

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Session Summary Notes** | 8.2 (284 reviews) ✓ Verified | Not enough data | 9.2 (92 reviews) | 
| **Administrator Access** | 8.5 (268 reviews) ✓ Verified | Not enough data | 9.4 (92 reviews) | 
| **Reporting & Dashboards** | 8.5 (309 reviews) ✓ Verified | Not enough data | 9.2 (95 reviews) | 
| **Session Recording** | 8.7 (289 reviews) ✓ Verified | Not enough data | 9.4 (93 reviews) | 
| **Agent Scheduling and Assignment** | 8.2 (253 reviews) | Not enough data | 8.9 (75 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 7.8/10 | 79 |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.7/10 | 117 |

#### Platform

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Omnichannel** | 7.4 (75 reviews) | Not enough data | 8.9 (87 reviews) | 
| **Mobile Access** | 7.5 (76 reviews) | Not enough data | 8.6 (97 reviews) | 
| **Queue Management** | 7.5 (75 reviews) | Not enough data | 9.1 (96 reviews) | 
| **Call Routing** | 7.7 (74 reviews) | Not enough data | 9.2 (104 reviews) | 
| **Call Back** | 7.6 (75 reviews) | Not enough data | 9.1 (100 reviews) | 
| **IVR** | 7.5 (74 reviews) | Not enough data | 9.0 (89 reviews) | 
| **Automatic Call Distribution** | 7.8 (75 reviews) | Not enough data | 9.1 (93 reviews) | 

#### Generative AI

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **AI Text-to-Speech** | 7.3 (37 reviews) | Not enough data | 8.0 (76 reviews) | 

#### Workforce Management

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Call Monitoring** | 8.4 (76 reviews) | Not enough data | 9.3 (106 reviews) | 
| **Performance Evaluation** | 8.1 (75 reviews) | Not enough data | 9.2 (98 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (23 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.4 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (22 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.4 (22 reviews) | 

#### Administrative

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Call Recording** | 8.3 (74 reviews) | Not enough data | 9.4 (109 reviews) | 
| **Reporting & Dashboards** | 8.3 (75 reviews) | Not enough data | 9.2 (108 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 6.7/10 | 34 |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 9.6/10 | 91 |

#### Platform Basics - VoIP Providers

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | 6.5 (10 reviews) | Not enough data | Not enough data | 
| **Call Management** | 6.8 (10 reviews) | Not enough data | Not enough data | 
| **Network monitoring** | 6.2 (10 reviews) | Not enough data | Not enough data | 
| **Integrations** | 6.8 (10 reviews) | Not enough data | Not enough data | 
| **Virtual PBX** | 5.7 (10 reviews) | Not enough data | Not enough data | 
| **SIP trunking services** | 5.8 (10 reviews) | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Phone Calls** | 8.4 (33 reviews) | Not enough data | 9.8 (84 reviews) ✓ Verified | 
| **Video Calls** | 5.6 (31 reviews) | Not enough data | Feature Not Available | 
| **Instant Messaging** | 7.4 (33 reviews) | Not enough data | Feature Not Available | 
| **Screen Sharing** | Feature Not Available | Not enough data | Feature Not Available | 
| **Conference Calls** | 6.0 (30 reviews) | Not enough data | 9.4 (68 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Feature Not Available | Not enough data | 9.6 (71 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Access

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Software Pairing** | 7.1 (33 reviews) | Not enough data | 9.6 (70 reviews) | 
| **Browser Extension** | 7.1 (33 reviews) | Not enough data | 9.8 (82 reviews) | 
| **Individual Download** | 7.0 (33 reviews) | Not enough data | 9.8 (60 reviews) | 

#### Advanced Features

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Hold Music** | 6.3 (30 reviews) | Not enough data | 9.5 (66 reviews) | 
| **Automated Attendants** | 6.3 (29 reviews) | Not enough data | 9.6 (62 reviews) ✓ Verified | 
| **VOiP Number** | 8.3 (30 reviews) | Not enough data | 9.8 (81 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 8.8/10 | 101 |

#### Agentic AI - Sales Performance Management

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.0 (10 reviews) | 

#### Incentives

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Badges** | Not enough data | Not enough data | 8.5 (73 reviews) | 
| **Triggers** | Not enough data | Not enough data | 8.7 (78 reviews) | 
| **Commission Calculator** | Not enough data | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | Not enough data | 8.8 (82 reviews) | 

#### Personalization

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Profiles** | Not enough data | Not enough data | 9.0 (81 reviews) | 
| **Custom Reports** | Not enough data | Not enough data | 9.0 (82 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 9.3 (91 reviews) | 
| **Goal Setting** | Not enough data | Not enough data | 9.1 (77 reviews) | 

#### Administrative

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Integration** | Not enough data | Not enough data | 9.4 (90 reviews) | 
| **Employee Structure** | Not enough data | Not enough data | 9.1 (73 reviews) | 
| **Behavior Monitoring** | Not enough data | Not enough data | 9.0 (72 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | 8.2/10 | 314 |
| **Orum** | 8.9/10 | 261 |
| **Kixie PowerCall & SMS** | 9.1/10 | 343 |

#### Agentic AI - Outbound Call Tracking

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (81 reviews) | 8.1 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (81 reviews) | 8.1 (9 reviews) | 

#### Calling

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Record Calls** | 9.0 (294 reviews) ✓ Verified | 9.3 (243 reviews) | 9.7 (331 reviews) | 
| **Generate Location** | 8.1 (258 reviews) ✓ Verified | 8.6 (216 reviews) | 9.3 (267 reviews) | 
| **Call Types** | 8.6 (274 reviews) ✓ Verified | 9.0 (227 reviews) | 9.5 (300 reviews) | 
| **Click-to-Call** | 8.8 (289 reviews) ✓ Verified | 9.2 (232 reviews) | 9.6 (326 reviews) | 
| **Auto Dialer** | Not enough data | 9.5 (103 reviews) | 9.4 (11 reviews) | 

#### Contacts

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Personalization** | 8.2 (285 reviews) ✓ Verified | 8.7 (222 reviews) | 9.1 (296 reviews) | 
| **Information Locater** | 8.0 (275 reviews) ✓ Verified | 8.7 (209 reviews) | 9.1 (278 reviews) | 
| **Record Prospect Data** | 8.2 (271 reviews) ✓ Verified | 9.0 (222 reviews) | 9.3 (283 reviews) | 

#### Insights

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Notes** | 8.0 (271 reviews) ✓ Verified | 9.0 (231 reviews) | 9.3 (288 reviews) | 
| **Daily Summary** | 8.2 (272 reviews) ✓ Verified | 9.2 (221 reviews) | 9.4 (294 reviews) | 
| **Automated Voicemails** | 8.3 (257 reviews) ✓ Verified | 9.0 (215 reviews) | 9.5 (291 reviews) | 
| **Automated Emails** | 7.5 (232 reviews) | Feature Not Available | 8.8 (236 reviews) | 
| **Sorts Prospects** | 7.7 (232 reviews) | 8.7 (212 reviews) | 9.0 (231 reviews) | 
| **Automated Note Taking** | Not enough data | 8.7 (93 reviews) | 8.8 (11 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Aloware** | N/A | N/A |
| **Orum** | N/A | N/A |
| **Kixie PowerCall & SMS** | 9.3/10 | 88 |

#### Agentic AI - Sales Coaching

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Training

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 9.6 (73 reviews) | 
| **Coaching Materials** | Not enough data | Not enough data | 9.3 (70 reviews) | 
| **Playbook Creation** | Not enough data | Not enough data | 9.2 (40 reviews) | 
| **Video Record** | Not enough data | Not enough data | Feature Not Available | 

#### Feedback

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Review** | Not enough data | Not enough data | 9.6 (66 reviews) | 
| **Scorecard** | Not enough data | Not enough data | 9.7 (64 reviews) | 
| **Coaching Card** | Not enough data | Not enough data | 9.6 (61 reviews) | 
| **Leaderboard** | Not enough data | Not enough data | 9.4 (68 reviews) | 
| **Real-Time Updates** | Not enough data | Not enough data | 9.5 (70 reviews) | 
| **Notifications** | Not enough data | Not enough data | 9.2 (70 reviews) | 
| **Competition** | Not enough data | Not enough data | 9.3 (63 reviews) | 

#### Generative AI

| Feature | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 8.3 (32 reviews) | 

---
## Categories
**Shared Categories (2):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Aloware (7):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [VoIP Providers](https://www.g2.com/categories/voip-providers), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)

**Unique to Orum (1):** [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces)

**Unique to Kixie PowerCall & SMS (9):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Aloware | Orum | Kixie PowerCall & SMS | 
|---|---|---|---|
| **Small-Business** | 51.2% | 28.7% | 83.4% | 
| **Mid-Market** | 47.8% | 55.5% | 15.7% | 
| **Enterprise** | 1.0% | 15.9% | 0.9% | 

### By Industry

#### Aloware

- **Computer Software:** 11.2%
- **Marketing and Advertising:** 7.6%
- **Information Technology and Services:** 6.0%
- **Consulting:** 5.4%
- **Real Estate:** 5.4%
- **Consumer Services:** 4.6%
- **Health, Wellness and Fitness:** 3.2%
- **Wholesale:** 3.1%
- **Financial Services:** 3.1%
- **Automotive:** 3.0%
- **Other:** 47.4%

#### Orum

- **Computer Software:** 36.7%
- **Information Technology and Services:** 20.8%
- **Computer & Network Security:** 5.6%
- **Financial Services:** 5.1%
- **Marketing and Advertising:** 4.2%
- **Human Resources:** 2.3%
- **Accounting:** 2.0%
- **Consulting:** 1.9%
- **Telecommunications:** 1.6%
- **Construction:** 1.4%
- **Other:** 18.4%

#### Kixie PowerCall & SMS

- **Financial Services:** 11.4%
- **Marketing and Advertising:** 10.7%
- **Real Estate:** 9.2%
- **Insurance:** 9.1%
- **Computer Software:** 5.8%
- **Construction:** 2.9%
- **Information Technology and Services:** 2.9%
- **Consumer Services:** 2.8%
- **Accounting:** 2.0%
- **Staffing and Recruiting:** 1.9%
- **Other:** 41.2%

---
## Alternatives

### Alternatives to Aloware

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1581 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1759 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) — 4.4/5 stars (695 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1543 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (610 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (379 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1715 reviews)

### Alternatives to Orum

- [Nooks](https://www.g2.com/products/nooks/reviews) — 4.8/5 stars (1435 reviews)
- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (396 reviews)
- [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (283 reviews)
- [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) — 4.3/5 stars (234 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)
- [FlashIntel](https://www.g2.com/products/flashintel/reviews) — 4.6/5 stars (665 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1759 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)

### Alternatives to Kixie PowerCall & SMS

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1581 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1759 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4155 reviews)
- [Nooks](https://www.g2.com/products/nooks/reviews) — 4.8/5 stars (1435 reviews)
- [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (283 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2034 reviews)
- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (396 reviews)

---
## Top Discussions

### Aloware

- Title: [how can i set up my power dialer](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) — 1 comment, 1 upvote
  > **Top comment:** "Hey Carlos, 

It's Dale from Solution Sales of Aloware.

I see that the Power Dialer for the account is already enabled. there will be a few ways how to..."
- Title: [I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.](https://www.g2.com/discussions/40707-i-was-trying-to-pull-up-recording-of-a-call-i-had-in-aloware-the-other-day-but-it-was-showing-me-some-sort-of-a-server-error-i-kept-trying-but-was-not-able-to-it-does-not-happen-with-every-call-that-i-pull) — 1 comment, 1 upvote
  > **Top comment:** "Hi Brian, 

Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our..."
- Title: [Can I download the phonebook record and what is the maximum contacts to be saved?](https://www.g2.com/discussions/32769-can-i-download-the-phonebook-record-and-what-is-the-maximum-contacts-to-be-saved) — 1 comment, 1 upvote
  > **Top comment:** "There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top..."
- Title: [What is the maximum contacts I can add on Aloware?](https://www.g2.com/discussions/32579-what-is-the-maximum-contacts-i-can-add-on-aloware) — 1 comment, 1 upvote
  > **Top comment:** "As much as needed. We don't really enforce any limits on contacts or call history. Add away! "
- Title: [What other integrations are in the pipeline for Aloware?](https://www.g2.com/discussions/25272-what-other-integrations-are-in-the-pipeline-for-aloware) — 1 comment, 1 upvote
  > **Top comment:** "We're looking at Pipedrive, MYVR, Vacasa, Gong.io and a few others. Feel free to suggest! "

### Orum

- Title: [What is Orum used for?](https://www.g2.com/discussions/what-is-orum-used-for) — 4 comments
  > **Top comment:** "Automated Dialing"
- Title: [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you integrated Orum with your CRM for automated data capture? The platform ensures all call data, notes, and..."
- Title: [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Make sure your team understands how AI fits into their workflow. Training should focus on making AI feel seamless..."
- Title: [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better training, you could leverage Orum's AI Coaching suite which includes Objection Detection, post-call..."
- Title: [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried Orum's AI-powered call routing that prioritizes numbers based on historical answer rates? This smart..."

### Kixie PowerCall & SMS

- Title: [Would it be possible to add a feature which makes the user able to embed links to words in text messages?](https://www.g2.com/discussions/would-it-be-possible-to-add-a-feature-which-makes-the-user-able-to-embed-links-to-words-in-text-messages) — 1 comment, 1 upvote
  > **Top comment:** "Hypertext (clickable links embedded in words) aren't compatible with any form of SMS/MMS text messaging, so there wouldn't be any way Kixie (or any other..."
- Title: [What would be the best way to import leads to hubspot to be used on kixie](https://www.g2.com/discussions/28132-what-would-be-the-best-way-to-import-leads-to-hubspot-to-be-used-on-kixie) — 1 comment *(includes official response)*
  > **Top comment:** "The main thing to do is ensure you

1) upload the contacts with a  phone number
2) make sure the phone number is a standard phone number field - not a..."
- Title: [How come we cannot add a phone number to our Hubspot integration after getting off the call?](https://www.g2.com/discussions/24059-how-come-we-cannot-add-a-phone-number-to-our-hubspot-integration-after-getting-off-the-call) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kixie will automatically create a new contact and after the call you can merge the contacts. "
- Title: [Do you offer a longer cord on the headset?](https://www.g2.com/discussions/do-you-offer-a-longer-cord-on-the-headset) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You can utilize wireless headsets with Kixie!"
- Title: [What is the best way to avoid being confused with Spam with using the local presence feature?](https://www.g2.com/discussions/14652-what-is-the-best-way-to-avoid-being-confused-with-spam-with-using-the-local-presence-feature) — 1 comment, 1 upvote
  > **Top comment:** "Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbers"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aloware-vs-orum-vs-kixie-powercall-sms)