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Compare Aloware and CloudTalk

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At a Glance
Aloware
Aloware
Star Rating
(821)4.1 out of 5
Market Segments
Small-Business (51.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Browse all 4 pricing plans
CloudTalk
CloudTalk
Star Rating
(1,628)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that CloudTalk excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Aloware. Users appreciate its Smart Dialer and Power Dialer features, which streamline their workflows and enhance productivity.
  • Users say that Aloware offers robust features that are easy to incorporate into daily operations, particularly highlighting its CRM integration and capabilities for SMS sequences and instant lead response. However, some users feel it struggles to meet specific workflow needs.
  • Reviewers mention that CloudTalk's implementation process is smooth and flexible, making it easy for teams to get started quickly. This is a notable advantage for businesses looking to minimize downtime during setup.
  • According to verified reviews, Aloware is praised for its ability to help businesses connect with customers effortlessly, allowing users to manage calls and texts seamlessly across devices. However, it has fewer recent reviews, which may indicate less current user engagement.
  • Users highlight that CloudTalk's connection rates are excellent across various regions, making it a reliable choice for businesses with international operations. This reliability is a key factor for teams that rely on consistent communication.
  • Reviewers note that while Aloware has strong features for sales teams, such as its power dialer, it faces challenges in user experience compared to CloudTalk, which has a higher ease of use rating and more positive feedback regarding its overall functionality.
Pricing
Entry-Level Pricing
Aloware
Startup Plan
Starting at $199.00
1 Plan Per Month
Browse all 4 pricing plans
CloudTalk
Lite
$19.00
1 User Per Year
Browse all 4 pricing plans
Free Trial
Aloware
Free Trial is available
CloudTalk
Free Trial is available
Ratings
Meets Requirements
8.4
691
8.7
1,394
Ease of Use
8.3
705
9.1
1,422
Ease of Setup
8.4
396
8.9
1,035
Ease of Admin
8.7
196
8.9
607
Quality of Support
8.5
618
8.8
1,264
Has the product been a good partner in doing business?
9.0
196
8.9
608
Product Direction (% positive)
8.2
685
8.8
1,356
Features by Category
8.0
49
Not enough data
Lead Facilitation
7.9
43
Not enough data
7.7
44
Not enough data
7.8
43
Not enough data
7.8
43
Not enough data
Organization
8.1
43
Not enough data
8.2
43
Not enough data
8.0
43
Not enough data
Performance Analysis
7.8
48
Not enough data
8.4
47
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.4
200
Not enough data
Integrated Workflows
7.0
196
Not enough data
6.8
192
Not enough data
8.3
195
Not enough data
7.5
190
Not enough data
8.1
194
Not enough data
6.6
192
Not enough data
7.3
191
Not enough data
Repeatability and Reportability
7.3
188
Not enough data
7.4
191
Not enough data
7.4
191
Not enough data
6.9
190
Not enough data
6.4
184
Not enough data
AI and Automation
6.8
184
Not enough data
6.5
185
Not enough data
6.6
186
Not enough data
Feature Not Available
Not enough data
6.6
185
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.4
211
8.1
268
Dialing Options
8.5
191
|
Verified
8.6
232
|
Verified
8.5
185
|
Verified
8.5
224
|
Verified
Not enough data
8.4
23
Agent Tools
8.0
152
|
Verified
8.1
204
|
Verified
7.9
154
|
Verified
8.2
210
|
Verified
8.9
193
|
Verified
8.9
236
|
Verified
Automation
8.1
156
8.3
200
|
Verified
7.9
152
|
Verified
8.3
196
|
Verified
8.0
153
|
Verified
8.2
198
|
Verified
Agentic AI - Auto Dialer
9.0
5
6.9
20
8.7
5
7.8
20
AI Capabilities - Auto Dialer
Not enough data
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
8.0
109
Not enough data
Text Messaging
8.0
102
Not enough data
8.4
106
Not enough data
7.7
105
Not enough data
7.5
101
Not enough data
7.2
101
Not enough data
7.4
104
Not enough data
7.6
104
Not enough data
7.6
102
Not enough data
SMS Platform
7.6
99
Not enough data
7.6
98
Not enough data
6.7
98
Not enough data
Feature Not Available
Not enough data
6.6
96
Not enough data
7.3
96
Not enough data
Agentic AI - SMS Marketing
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
8.7
23
8.9
106
Quality Assurance
8.2
23
9.1
79
8.4
22
9.0
76
8.8
23
9.1
81
Engagement
9.3
23
8.7
77
9.0
23
9.2
87
8.7
21
8.7
76
Performance
8.4
23
8.9
78
8.9
22
9.1
81
Generative AI
Feature Not Available
8.6
22
Feature Not Available
8.6
32
8.3
340
8.3
725
Channels
8.7
307
|
Verified
8.9
635
|
Verified
Feature Not Available
7.8
506
Feature Not Available
7.6
489
8.6
299
|
Verified
7.9
525
|
Verified
7.9
243
7.8
488
Generative AI
Feature Not Available
7.6
280
Functions
8.1
281
|
Verified
8.5
568
|
Verified
8.0
280
|
Verified
8.4
571
|
Verified
8.3
269
|
Verified
8.6
560
|
Verified
7.5
182
8.2
509
8.2
274
|
Verified
8.2
515
|
Verified
8.0
259
|
Verified
8.5
519
|
Verified
8.1
282
|
Verified
8.4
533
|
Verified
8.4
271
|
Verified
8.4
524
|
Verified
Agentic AI - Contact Center
8.2
10
7.8
143
7.9
8
8.3
144
8.8
10
8.2
142
9.2
10
8.1
141
Administrative
8.2
285
|
Verified
8.5
581
|
Verified
8.5
269
|
Verified
8.8
587
|
Verified
8.5
310
|
Verified
8.7
618
|
Verified
8.7
290
|
Verified
8.8
574
|
Verified
8.2
254
8.3
514
|
Verified
Contact Center WorkforceHide 10 FeaturesShow 10 Features
Not enough data
8.7
141
Workforce Management
Not enough data
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Administration
Not enough data
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
7.8
80
8.5
257
Platform
7.4
76
7.8
210
7.5
77
8.3
226
7.5
76
8.1
224
7.7
75
8.5
233
7.6
76
8.2
235
7.5
75
8.1
220
7.7
76
8.2
224
Generative AI
Feature Not Available
7.4
105
Workforce Management
8.3
77
8.8
229
8.0
76
8.6
229
Call Center Infrastructure (CCI)
Not enough data
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Administrative
8.2
75
9.0
236
8.3
76
8.7
238
Not enough data
8.0
36
Generative AI
Not enough data
8.0
36
Not enough data
9.4
26
Basic Communication - Cloud PBX
Not enough data
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Advanced Features - Cloud PBX
Not enough data
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
6.8
35
7.7
240
Platform Basics - VoIP Providers
6.7
11
8.3
23
7.0
11
8.7
23
6.4
11
8.3
23
6.8
11
8.4
25
5.8
11
7.7
22
5.9
11
7.4
22
Basic Communication
8.5
34
8.9
228
|
Verified
5.7
32
6.5
136
7.5
34
7.1
156
|
Verified
Feature Not Available
6.3
129
6.1
31
7.3
146
|
Verified
Feature Not Available
8.0
160
|
Verified
Agentic AI - VoIP Providers
Not enough data
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Access
7.2
34
8.0
155
7.1
34
8.0
169
|
Verified
7.0
34
8.3
178
|
Verified
Advanced Features
6.4
31
7.6
160
|
Verified
6.4
30
7.6
151
|
Verified
8.4
31
8.9
207
|
Verified
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.4
314
8.1
504
Agentic AI - Outbound Call Tracking
9.0
5
7.4
88
9.3
5
7.4
88
Calling
9.0
295
|
Verified
9.0
465
8.1
259
|
Verified
8.1
397
8.6
275
|
Verified
8.5
424
8.8
290
|
Verified
8.8
441
Not enough data
8.2
100
Contacts
8.2
286
|
Verified
8.1
416
8.0
276
|
Verified
8.0
390
8.2
272
|
Verified
8.2
401
Insights
8.0
272
|
Verified
8.4
415
8.2
273
|
Verified
8.4
405
8.3
258
|
Verified
8.3
382
7.5
233
7.2
344
7.7
233
7.5
349
Not enough data
7.9
93
Categories
Categories
Shared Categories
Unique Categories
Aloware
Aloware is categorized as Sales Engagement, AI Sales Assistant, and SMS Marketing
Reviews
Reviewers' Company Size
Aloware
Aloware
Small-Business(50 or fewer emp.)
51.3%
Mid-Market(51-1000 emp.)
47.7%
Enterprise(> 1000 emp.)
1.0%
CloudTalk
CloudTalk
Small-Business(50 or fewer emp.)
62.8%
Mid-Market(51-1000 emp.)
32.6%
Enterprise(> 1000 emp.)
4.6%
Reviewers' Industry
Aloware
Aloware
Computer Software
11.2%
Marketing and Advertising
7.8%
Information Technology and Services
6.0%
Consulting
5.4%
Real Estate
5.4%
Other
64.1%
CloudTalk
CloudTalk
Computer Software
9.7%
Information Technology and Services
9.5%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Alternatives
Aloware
Aloware Alternatives
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
JustCall
JustCall
Add JustCall
Aircall
Aircall
Add Aircall
Talkdesk
Talkdesk
Add Talkdesk
CloudTalk
CloudTalk Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Talkdesk
Talkdesk
Add Talkdesk
Aircall
Aircall
Add Aircall
Discussions
Aloware
Aloware Discussions
What is the maximum contacts I can add on Aloware?
1 Comment
Anoosh R.
AR
As much as needed. We don't really enforce any limits on contacts or call history. Add away! Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 Comment
Anoosh R.
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.
1 Comment
Anoosh R.
AR
Hi Brian, Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our...Read more
CloudTalk
CloudTalk Discussions
What is CloudTalk used for?
3 Comments
Mitali V.
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
Camilo D.
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
David C.
DC
Hey Marian, cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
Aloware
Aloware
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CloudTalk
CloudTalk
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