# Fax.Plus vs OpenText Fax (RightFax) Comparison
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## AI Generated Summary
- **G2 reviewers report** that Fax.Plus excels in **ease of use** , with many users highlighting its intuitive interface that makes navigation straightforward. This is a significant advantage for those who prioritize a user-friendly experience, as noted by feedback mentioning, "It is intuitive to move around and find what you need."
- **Users say** that OpenText Fax (RightFax) offers robust **integration capabilities** , particularly for businesses needing to connect with both modern and legacy systems. Reviewers appreciate its flexibility, stating it can seamlessly integrate with various fax machines and VOIP systems, making it a strong choice for high-volume faxing needs.
- **According to verified reviews** , Fax.Plus stands out for its **affordability** , with an entry-level price point that appeals to small businesses. Users have found it to be a cost-effective solution, which is particularly beneficial for startups or smaller teams looking to manage their faxing needs without breaking the bank.
- **Reviewers mention** that OpenText Fax (RightFax) can be challenging in terms of **setup and administration** , with some users indicating that the initial configuration may require more effort compared to Fax.Plus. However, once set up, users find it to be a reliable tool that "just works" with minimal ongoing management.
- **Users highlight** the quality of customer support for Fax.Plus, noting that assistance is readily available and helpful. This aspect is crucial for users who may need quick resolutions to issues, as reflected in comments about the support team's responsiveness and effectiveness.
- **G2 reviewers report** that OpenText Fax (RightFax) has a strong reputation in **enterprise environments** , with a significant portion of its user base coming from larger organizations. This positions it well for companies that require a more comprehensive fax solution tailored to complex business needs, while Fax.Plus is more favored by small businesses.



| | Fax.Plus | OpenText Fax (RightFax) | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 60 | 22 | 
| **Largest Market Segment** | Small-Business (76.7% of reviews) | Enterprise (55.0% of reviews) | 
| **Entry Level Price** | $6.99 Per Month | No pricing available | 

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## Top Pros & Cons

### Fax.Plus

Pros:
- Faxing Services (15 reviews)
- Ease of Use (13 reviews)

Cons:
- Expensive (5 reviews)
- Fax Issues (4 reviews)

### OpenText Fax (RightFax)

**Not enough data**

---
## Ratings Comparison
| Rating | Fax.Plus | OpenText Fax (RightFax) | 
|---|---|---|
  | **Meets Requirements** | 9.4 (54 reviews) | 8.4 (19 reviews) | 
  | **Ease of Use** | 9.6 (58 reviews) | 8.1 (19 reviews) | 
  | **Ease of Setup** | 9.3 (53 reviews) | 7.7 (11 reviews) | 
  | **Ease of Admin** | 9.1 (20 reviews) | 8.3 (11 reviews) | 
  | **Quality of Support** | 9.2 (46 reviews) | 7.9 (17 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (21 reviews) | 7.0 (11 reviews) | 
  | **Product Direction (% positive)** | 8.1 (55 reviews) | 8.8 (19 reviews) | 

---
## Pricing

### Fax.Plus

#### Entry-Level Pricing

Plan: Basic

Price: $6.99 Per Month

Key Features:
- 200 Pages / Month
- One User
- One Fax Number

[Browse all 4 editions](https://www.g2.com/products/alohi-fax-plus/pricing)

#### Free Trial

No

### OpenText Fax (RightFax)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Fax.Plus** | 7.7/10 | 47 |
| **OpenText Fax (RightFax)** | 9.9/10 | 5 |

#### Documents

| Feature | Fax.Plus | OpenText Fax (RightFax) | 
|---|---|---|
| **Editing** | 7.3 (42 reviews) | Not enough data | 
| **Document Signature ** | 7.1 (42 reviews) | Not enough data | 
| **Storage** | 8.3 (43 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | Fax.Plus | OpenText Fax (RightFax) | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.4 (6 reviews) | Not enough data | 

#### Sending

| Feature | Fax.Plus | OpenText Fax (RightFax) | 
|---|---|---|
| **Fax Number** | 8.6 (45 reviews) | 10.0 (5 reviews) | 
| **Existing Numbers** | 7.9 (42 reviews) | Not enough data | 
| **Cross-Platform Sending** | 8.4 (45 reviews) | Not enough data | 
| **Unlimited Sending** | 7.6 (43 reviews) | Not enough data | 
| **Contact Management** | 8.6 (44 reviews) | Not enough data | 
| **Alerts** | 8.8 (43 reviews) | 9.7 (5 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Fax Software](https://www.g2.com/categories/online-fax)




---
## Reviewer Demographics

### By Company Size

| Segment | Fax.Plus | OpenText Fax (RightFax) | 
|---|---|---|
| **Small-Business** | 76.7% | 15.0% | 
| **Mid-Market** | 23.3% | 30.0% | 
| **Enterprise** | 0% | 55.0% | 

### By Industry

#### Fax.Plus

- **Health, Wellness and Fitness:** 10.0%
- **Hospital & Health Care:** 10.0%
- **Accounting:** 6.7%
- **Computer Software:** 5.0%
- **Information Technology and Services:** 5.0%
- **Medical Practice:** 5.0%
- **Consulting:** 5.0%
- **Non-Profit Organization Management:** 3.3%
- **Transportation/Trucking/Railroad:** 3.3%
- **Legal Services:** 3.3%
- **Other:** 43.3%

#### OpenText Fax (RightFax)

- **Insurance:** 25.0%
- **Hospital & Health Care:** 25.0%
- **Information Technology and Services:** 10.0%
- **Utilities:** 5.0%
- **Medical Practice:** 5.0%
- **Law Practice:** 5.0%
- **Consumer Goods:** 5.0%
- **Construction:** 5.0%
- **Computer Hardware:** 5.0%
- **Business Supplies and Equipment:** 5.0%
- **Other:** 5.0%

---
## Alternatives

### Alternatives to Fax.Plus

- [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (223 reviews)
- [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (479 reviews)
- [CocoFax](https://www.g2.com/products/cocofax/reviews) — 4.6/5 stars (188 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews)
- [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (199 reviews)
- [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (157 reviews)
- [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews)
- [FaxZero](https://www.g2.com/products/faxzero/reviews) — 4.6/5 stars (16 reviews)

### Alternatives to OpenText Fax (RightFax)

- [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (223 reviews)
- [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (199 reviews)
- [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (479 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews)
- [CocoFax](https://www.g2.com/products/cocofax/reviews) — 4.6/5 stars (188 reviews)
- [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (157 reviews)
- [Sfax](https://www.g2.com/products/sfax/reviews) — 3.7/5 stars (14 reviews)
- [MyFax](https://www.g2.com/products/myfax/reviews) — 2.8/5 stars (10 reviews)

---
## Top Discussions

### Fax.Plus

- Title: [How does fax Plus work?](https://www.g2.com/discussions/how-does-fax-plus-work) — 1 comment *(includes official response)*
  > **Top comment:** "FAX.PLUS is available on multiple devices and platforms and allows you to send and receive fax through desktop, Android, iOS, email, Google products,..."
- Title: [How many pages can I fax with fax Plus?](https://www.g2.com/discussions/how-many-pages-can-i-fax-with-fax-plus) — 1 comment *(includes official response)*
  > **Top comment:** "It depends on the user's plan. For example, on the Premium plan, you can send 300 free pages per month, and on the Enterprise plan, you can send 3,000 free..."
- Title: [What are the features of fax?](https://www.g2.com/discussions/what-are-the-features-of-fax) — 1 comment *(includes official response)*
  > **Top comment:** "FAX.PLUS Main Features:
• Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more.
• Set up team with the..."

### OpenText Fax (RightFax)

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alohi-fax-plus-vs-opentext-fax-rightfax)