# Fax.Plus vs iFax Comparison --- ## AI Generated Summary - **G2 reviewers report** that both Fax.Plus and iFax offer a user-friendly experience, but Fax.Plus stands out for its intuitive interface, making it easy for users to navigate and find what they need. Recent users have praised its simplicity, stating, "Everything was understandable," which enhances day-to-day usability. - **Users say** that iFax excels in providing reliable confirmation of sent faxes, which adds a layer of assurance for users. One reviewer noted, "I love that I get a confirmation that the fax went through," highlighting a feature that can be crucial for business communications. - **According to verified reviews** , Fax.Plus has received high marks for its customer support, with users appreciating the helpfulness of the team. This is particularly beneficial for small businesses that may require additional assistance during implementation. - **Reviewers mention** that while both platforms are easy to implement, iFax has been noted for its seamless setup process, with one user stating, "Easy to implement, no issues since day one." This can be a significant advantage for businesses looking to get started quickly. - **Users highlight** that Fax.Plus offers enhanced security features, with e-faxing being described as "much more secure than paper faxing." This focus on security can be a deciding factor for businesses concerned about data protection. - **G2 reviewers indicate** that while both services cater well to small businesses, iFax has a broader market presence, which may translate to more robust features and integrations over time. This could be a consideration for businesses looking for long-term scalability. | | Fax.Plus | iFax | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | | **Total Reviews** | 58 | 478 | | **Largest Market Segment** | Small-Business (75.9% of reviews) | Small-Business (86.3% of reviews) | | **Entry Level Price** | $6.99 Per Month | $8.33 1 User License | --- ## Top Pros & Cons ### Fax.Plus Pros: - Faxing Services (15 reviews) - Ease of Use (13 reviews) Cons: - Expensive (5 reviews) - Fax Issues (4 reviews) ### iFax Pros: - Ease of Use (229 reviews) - Faxing Services (161 reviews) Cons: - Expensive (70 reviews) - Fax Issues (62 reviews) --- ## Ratings Comparison | Rating | Fax.Plus | iFax | |---|---|---| | **Meets Requirements** | 9.6 (52 reviews) | 9.3 (68 reviews) | | **Ease of Use** | 9.8 (56 reviews) | 9.5 (434 reviews) | | **Ease of Setup** | 9.4 (51 reviews) | 9.4 (51 reviews) | | **Ease of Admin** | 9.1 (20 reviews) | 9.5 (36 reviews) | | **Quality of Support** | 9.4 (44 reviews) | 9.0 (50 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (21 reviews) | 9.2 (36 reviews) | | **Product Direction (% positive)** | 8.2 (53 reviews) | 8.9 (74 reviews) | --- ## Pricing ### Fax.Plus #### Entry-Level Pricing Plan: Basic Price: $6.99 Per Month Key Features: - 200 Pages / Month - One User - One Fax Number [Browse all 4 editions](https://www.g2.com/products/alohi-fax-plus/pricing) #### Free Trial No ### iFax #### Entry-Level Pricing Plan: Basic Price: $8.33 1 User License Key Features: - 2 Months Free (Billed Annually) - Superior fax quality - iOS, Android, Win & Mac Apps [Browse all 4 editions](https://www.g2.com/products/ifax/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Online Fax | Product | Score | Reviews | |---|---|---| | **Fax.Plus** | 7.7/10 | 46 | | **iFax** | 8.1/10 | 72 | #### Documents | Feature | Fax.Plus | iFax | |---|---|---| | **Editing** | 7.3 (42 reviews) | 8.2 (52 reviews) | | **Document Signature ** | 7.1 (42 reviews) | 8.2 (51 reviews) | | **Storage** | 8.3 (43 reviews) | 8.8 (50 reviews) | #### Agentic AI - Online Fax | Feature | Fax.Plus | iFax | |---|---|---| | **Autonomous Task Execution** | 5.8 (6 reviews) | 5.7 (5 reviews) | | **Cross-system Integration** | 6.4 (6 reviews) | 5.7 (5 reviews) | #### Sending | Feature | Fax.Plus | iFax | |---|---|---| | **Fax Number** | 8.6 (45 reviews) | 9.1 (56 reviews) | | **Existing Numbers** | 7.9 (42 reviews) | 9.1 (50 reviews) | | **Cross-Platform Sending** | 8.4 (44 reviews) | 8.7 (52 reviews) | | **Unlimited Sending** | 7.6 (43 reviews) | 8.3 (54 reviews) | | **Contact Management** | 8.6 (44 reviews) | 8.5 (51 reviews) | | **Alerts** | 8.8 (43 reviews) | 8.9 (51 reviews) | --- ## Categories **Shared Categories (1):** [Online Fax Software](https://www.g2.com/categories/online-fax) --- ## Reviewer Demographics ### By Company Size | Segment | Fax.Plus | iFax | |---|---|---| | **Small-Business** | 75.9% | 86.3% | | **Mid-Market** | 24.1% | 13.7% | | **Enterprise** | 0% | 0% | ### By Industry #### Fax.Plus - **Health, Wellness and Fitness:** 10.3% - **Hospital & Health Care:** 10.3% - **Accounting:** 6.9% - **Computer Software:** 5.2% - **Information Technology and Services:** 5.2% - **Medical Practice:** 5.2% - **Consulting:** 5.2% - **Non-Profit Organization Management:** 3.4% - **Transportation/Trucking/Railroad:** 3.4% - **Legal Services:** 3.4% - **Other:** 41.4% #### iFax - **Hospital & Health Care:** 12.7% - **Health, Wellness and Fitness:** 8.0% - **Accounting:** 6.5% - **Medical Practice:** 5.8% - **Mental Health Care:** 5.6% - **Consumer Services:** 3.2% - **Insurance:** 2.6% - **Consulting:** 2.4% - **Financial Services:** 2.4% - **Information Technology and Services:** 2.2% - **Other:** 48.8% --- ## Alternatives ### Alternatives to Fax.Plus - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews) - [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (192 reviews) - [CocoFax](https://www.g2.com/products/cocofax/reviews) — 4.6/5 stars (188 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (189 reviews) - [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews) - [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (145 reviews) - [FaxZero](https://www.g2.com/products/faxzero/reviews) — 4.6/5 stars (16 reviews) - [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews) - [WestFax](https://www.g2.com/products/westfax/reviews) — 4.8/5 stars (31 reviews) ### Alternatives to iFax - [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews) - [CocoFax](https://www.g2.com/products/cocofax/reviews) — 4.6/5 stars (188 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (189 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews) - [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (192 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews) - [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews) - [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (145 reviews) - [WestFax](https://www.g2.com/products/westfax/reviews) — 4.8/5 stars (31 reviews) - [FaxZero](https://www.g2.com/products/faxzero/reviews) — 4.6/5 stars (16 reviews) --- ## Top Discussions ### Fax.Plus - Title: [How does fax Plus work?](https://www.g2.com/discussions/how-does-fax-plus-work) — 1 comment *(includes official response)* > **Top comment:** "FAX.PLUS is available on multiple devices and platforms and allows you to send and receive fax through desktop, Android, iOS, email, Google products,..." - Title: [How many pages can I fax with fax Plus?](https://www.g2.com/discussions/how-many-pages-can-i-fax-with-fax-plus) — 1 comment *(includes official response)* > **Top comment:** "It depends on the user's plan. For example, on the Premium plan, you can send 300 free pages per month, and on the Enterprise plan, you can send 3,000 free..." - Title: [What are the features of fax?](https://www.g2.com/discussions/what-are-the-features-of-fax) — 1 comment *(includes official response)* > **Top comment:** "FAX.PLUS Main Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the..." ### iFax No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alohi-fax-plus-vs-ifax)