Introducing G2.ai, the future of software buying.Try now
Compare Fax.Plus and HelloFax 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
iFax
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ICTFax
Visit Website
At a Glance
Market Segments
Small-Business (75.4% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
$59.99 Per Month
$0
Fax.Plus
Star Rating
(57)4.6 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
$59.99 Per Month
Browse all 3 pricing plansHelloFax
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HelloFax excels in document signature capabilities, with a high rating of 9.6, making it a preferred choice for those who prioritize secure and efficient signing processes. In contrast, Fax.Plus has a lower rating of 8.0 in this area, indicating it may not meet the same level of user satisfaction for signature features.
- Reviewers mention that HelloFax offers a more competitive entry-level price of $0, which is appealing for small businesses looking to minimize costs. On the other hand, Fax.Plus starts at $59.99, which may deter budget-conscious users.
- G2 users highlight that HelloFax has a strong performance in ease of use, scoring 9.3, while Fax.Plus outshines with a score of 9.9. This suggests that users find Fax.Plus to be more intuitive and user-friendly overall.
- Users on G2 report that HelloFax has a solid rating of 9.2 for unlimited sending, which is crucial for businesses that require frequent faxing. Conversely, Fax.Plus has a lower score of 8.1 in this category, indicating potential limitations for high-volume users.
- Reviewers mention that the quality of support for Fax.Plus is notably higher, with a score of 9.5 compared to HelloFax's 8.1. This suggests that users may have a better experience with customer service and support when using Fax.Plus.
- Users say that both products perform well in cross-platform sending, each scoring 9.2, indicating that both HelloFax and Fax.Plus are equally effective for users who need to send faxes from various devices.
Pricing
Entry-Level Pricing
Fax.Plus
Enterprise
$59.99
Per Month
- 3,000 Pages / Month
- Unlimited Users
- Two Dedicated Fax Numbers (Can Add More)
Free Trial
Fax.Plus
No trial information availableHelloFax
Free Trial is available
Ratings
Meets Requirements
9.6
51
9.1
46
Ease of Use
9.8
55
9.3
47
Ease of Setup
9.4
50
8.6
12
Ease of Admin
9.1
20
8.5
13
Quality of Support
9.4
44
8.1
38
Has the product been a good partner in doing business?
9.3
21
8.6
13
Product Direction (% positive)
8.2
52
8.0
46
Features by Category
Documents
7.3
42
8.1
12
7.1
42
9.6
13
8.3
43
8.4
15
Agentic AI - Online Fax
5.8
6
Not enough data
6.4
6
Not enough data
Sending
8.6
45
9.6
20
7.9
42
9.7
10
8.4
43
9.2
17
7.6
43
9.2
11
8.6
44
9.1
16
8.8
43
9.5
19
Categories
Categories
Shared Categories
Fax.Plus and HelloFax are categorized as Online Fax
Unique Categories
Fax.Plus has no unique categories
HelloFax has no unique categories
Reviews
Reviewers' Company Size
Fax.Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelloFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.5%
Health, Wellness and Fitness
8.8%
Accounting
7.0%
Consulting
5.3%
Medical Practice
5.3%
Other
63.2%
Marketing and Advertising
7.1%
Insurance
7.1%
Health, Wellness and Fitness
7.1%
Telecommunications
5.4%
Medical Practice
5.4%
Other
67.9%
Discussions
What are the features of fax?
1 Comment
Official Response from Fax.Plus
FAX.PLUS Main Features:
• Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more.
• Set up team with the...Read more
How many pages can I fax with fax Plus?
1 Comment
Official Response from Fax.Plus
It depends on the user's plan. For example, on the Premium plan, you can send 300 free pages per month, and on the Enterprise plan, you can send 3,000 free...Read more
How does fax Plus work?
1 Comment
Official Response from Fax.Plus
FAX.PLUS is available on multiple devices and platforms and allows you to send and receive fax through desktop, Android, iOS, email, Google products,...Read more
HelloFax has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
