# Fax.Plus vs eFax Online Fax Service Comparison
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## AI Generated Summary
- **G2 reviewers report** that Fax.Plus excels in user-friendliness, with many users highlighting its intuitive interface that makes navigation a breeze. Recent feedback emphasizes how easy it is to find what you need, making it a great choice for those who prioritize simplicity.
- **Users say** that eFax Online Fax Service offers robust organizational features, such as the ability to sort faxes into folders. This functionality is particularly appreciated by users in professional settings, like law firms, where managing documents efficiently is crucial.
- **Reviewers mention** that Fax.Plus stands out for its affordability, with a lower entry-level price compared to eFax Online Fax Service. This makes it an attractive option for small businesses looking to minimize costs while still accessing essential faxing capabilities.
- **According to verified reviews** , eFax Online Fax Service is praised for its speed and reliability, with users noting that they receive timely notifications when faxes arrive. This feature helps streamline workflows, allowing users to focus on other tasks without constantly checking for incoming faxes.
- **Users highlight** that Fax.Plus provides excellent customer support, with many recent users expressing satisfaction with the assistance they received. This level of support can be a significant advantage for businesses that may need help navigating the software or troubleshooting issues.
- **G2 reviewers indicate** that while both services cater primarily to small businesses, eFax Online Fax Service has a larger market presence and more recent reviews, suggesting a broader user base and potentially more reliable feedback on its performance over time.



| | Fax.Plus | eFax Online Fax Service | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 60 | 204 | 
| **Largest Market Segment** | Small-Business (76.7% of reviews) | Small-Business (78.1% of reviews) | 
| **Entry Level Price** | $6.99 Per Month | $4.99 1 Users Per Month | 

---
## Top Pros & Cons

### Fax.Plus

Pros:
- Faxing Services (15 reviews)
- Ease of Use (13 reviews)

Cons:
- Expensive (5 reviews)
- Fax Issues (4 reviews)

### eFax Online Fax Service

Pros:
- Ease of Use (51 reviews)
- Faxing Services (42 reviews)

Cons:
- Fax Issues (37 reviews)
- Slow Performance (5 reviews)

---
## Ratings Comparison
| Rating | Fax.Plus | eFax Online Fax Service | 
|---|---|---|
  | **Meets Requirements** | 9.4 (54 reviews) | 9.2 (168 reviews) | 
  | **Ease of Use** | 9.6 (58 reviews) | 8.8 (177 reviews) | 
  | **Ease of Setup** | 9.3 (53 reviews) | 9.0 (133 reviews) | 
  | **Ease of Admin** | 9.1 (20 reviews) | 8.7 (73 reviews) | 
  | **Quality of Support** | 9.2 (46 reviews) | 8.4 (140 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (21 reviews) | 8.6 (73 reviews) | 
  | **Product Direction (% positive)** | 8.1 (55 reviews) | 8.0 (173 reviews) | 

---
## Pricing

### Fax.Plus

#### Entry-Level Pricing

Plan: Basic

Price: $6.99 Per Month

Key Features:
- 200 Pages / Month
- One User
- One Fax Number

[Browse all 4 editions](https://www.g2.com/products/alohi-fax-plus/pricing)

#### Free Trial

No

### eFax Online Fax Service

#### Entry-Level Pricing

Plan: Personal

Price: $4.99 1 Users Per Month

Description: For individuals & Professionals

Key Features:
- Send & receive faxes via web, email or mobile device
- 200 pages/mo to US & Canada
- $.10 per page for over plan pages

[Browse all 3 editions](https://www.g2.com/products/efax-online-fax-service/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Fax.Plus** | 7.7/10 | 47 |
| **eFax Online Fax Service** | 7.9/10 | 156 |

#### Documents

| Feature | Fax.Plus | eFax Online Fax Service | 
|---|---|---|
| **Editing** | 7.3 (42 reviews) | 7.2 (119 reviews) | 
| **Document Signature ** | 7.1 (42 reviews) | 7.1 (118 reviews) | 
| **Storage** | 8.3 (43 reviews) | 8.7 (130 reviews) | 

#### Agentic AI - Online Fax

| Feature | Fax.Plus | eFax Online Fax Service | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (6 reviews) | 6.0 (5 reviews) | 
| **Cross-system Integration** | 6.4 (6 reviews) | 7.5 (8 reviews) | 

#### Sending

| Feature | Fax.Plus | eFax Online Fax Service | 
|---|---|---|
| **Fax Number** | 8.6 (45 reviews) | 9.0 (132 reviews) | 
| **Existing Numbers** | 7.9 (42 reviews) | 8.2 (123 reviews) | 
| **Cross-Platform Sending** | 8.4 (45 reviews) | 8.1 (131 reviews) | 
| **Unlimited Sending** | 7.6 (43 reviews) | 8.6 (124 reviews) | 
| **Contact Management** | 8.6 (44 reviews) | 8.2 (121 reviews) | 
| **Alerts** | 8.8 (43 reviews) | 8.5 (127 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Fax.Plus** | N/A | N/A |
| **eFax Online Fax Service** | 8.8/10 | 29 |

#### Platform

| Feature | Fax.Plus | eFax Online Fax Service | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 8.6 (23 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 8.9 (22 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 8.9 (22 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.0 (24 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 8.9 (26 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 8.7 (21 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Fax Software](https://www.g2.com/categories/online-fax)


**Unique to eFax Online Fax Service (1):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Fax.Plus | eFax Online Fax Service | 
|---|---|---|
| **Small-Business** | 76.7% | 78.1% | 
| **Mid-Market** | 23.3% | 20.3% | 
| **Enterprise** | 0% | 1.6% | 

### By Industry

#### Fax.Plus

- **Health, Wellness and Fitness:** 10.0%
- **Hospital & Health Care:** 10.0%
- **Accounting:** 6.7%
- **Computer Software:** 5.0%
- **Information Technology and Services:** 5.0%
- **Medical Practice:** 5.0%
- **Consulting:** 5.0%
- **Non-Profit Organization Management:** 3.3%
- **Transportation/Trucking/Railroad:** 3.3%
- **Legal Services:** 3.3%
- **Other:** 43.3%

#### eFax Online Fax Service

- **Hospital & Health Care:** 15.0%
- **Health, Wellness and Fitness:** 9.4%
- **Law Practice:** 7.8%
- **Insurance:** 6.7%
- **Accounting:** 6.1%
- **Mental Health Care:** 4.4%
- **Medical Practice:** 4.4%
- **Financial Services:** 3.3%
- **Legal Services:** 3.3%
- **Real Estate:** 2.8%
- **Other:** 36.7%

---
## Alternatives

### Alternatives to Fax.Plus

- [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (225 reviews)
- [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (480 reviews)
- [CocoFax](https://www.g2.com/products/cocofax/reviews) — 4.6/5 stars (188 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1422 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews)
- [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (157 reviews)
- [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews)
- [FaxZero](https://www.g2.com/products/faxzero/reviews) — 4.6/5 stars (16 reviews)
- [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews) — 4.1/5 stars (22 reviews)

### Alternatives to eFax Online Fax Service

- [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (480 reviews)
- [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (225 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1422 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (607 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (417 reviews)
- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (381 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)

---
## Top Discussions

### Fax.Plus

- Title: [How does fax Plus work?](https://www.g2.com/discussions/how-does-fax-plus-work) — 1 comment *(includes official response)*
  > **Top comment:** "FAX.PLUS is available on multiple devices and platforms and allows you to send and receive fax through desktop, Android, iOS, email, Google products,..."
- Title: [How many pages can I fax with fax Plus?](https://www.g2.com/discussions/how-many-pages-can-i-fax-with-fax-plus) — 1 comment *(includes official response)*
  > **Top comment:** "It depends on the user's plan. For example, on the Premium plan, you can send 300 free pages per month, and on the Enterprise plan, you can send 3,000 free..."
- Title: [What are the features of fax?](https://www.g2.com/discussions/what-are-the-features-of-fax) — 1 comment *(includes official response)*
  > **Top comment:** "FAX.PLUS Main Features:
• Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more.
• Set up team with the..."

### eFax Online Fax Service

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alohi-fax-plus-vs-efax-online-fax-service)