# Aloha Cloud vs Lightspeed Retail Comparison

| | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 337 | 294 | 
| **Largest Market Segment** | Mid-Market (40.3% of reviews) | Small-Business (82.9% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $69.00 | 

---
## Top Pros & Cons

### Aloha Cloud

Pros:
- Ease of Use (26 reviews)
- User Interface (16 reviews)

Cons:
- Limited Customization (11 reviews)
- Slow Performance (10 reviews)

### Lightspeed Retail

Pros:
- Customer Support (2 reviews)
- Efficiency (2 reviews)

Cons:
- High Fees (3 reviews)
- Poor Customer Support (3 reviews)

---
## Ratings Comparison
| Rating | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
  | **Meets Requirements** | 8.4 (255 reviews) | 8.2 (236 reviews) | 
  | **Ease of Use** | 8.3 (255 reviews) | 8.4 (236 reviews) | 
  | **Ease of Setup** | 7.3 (110 reviews) | 8.1 (138 reviews) | 
  | **Ease of Admin** | 7.3 (92 reviews) | 8.4 (136 reviews) | 
  | **Quality of Support** | 7.6 (241 reviews) | 7.9 (231 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (94 reviews) | 7.9 (137 reviews) | 
  | **Product Direction (% positive)** | 6.8 (244 reviews) | 7.5 (229 reviews) | 

---
## Pricing

### Aloha Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Lightspeed Retail

#### Entry-Level Pricing

Plan: Lean

Price: Starting at $69.00

Description: For your essential business needs.

Key Features:
- Retail POS
- 1 Register
- Integrated Payments

[Browse all 4 editions](https://www.g2.com/products/lightspeed-retail/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 8.6/10 | 16 |
| **Lightspeed Retail** | 8.5/10 | 122 |

#### POS

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Credit Card Payments** | 9.6 (13 reviews) | 8.9 (96 reviews) | 
| **Barcode Scanning** | 8.3 (10 reviews) | 9.1 (102 reviews) | 
| **Hardware Integration** | 9.3 (9 reviews) | 8.8 (100 reviews) | 
| **Price Adjustments** | 8.7 (13 reviews) | 8.7 (108 reviews) | 
| **Receipts** | 8.8 (14 reviews) | 9.0 (108 reviews) | 

#### Marketing

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Loyalty Programs** | Not enough data | 8.0 (61 reviews) | 
| **Email Marketing** | 7.1 (7 reviews) | 7.4 (49 reviews) | 

#### Administration

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Inventory Management** | 7.9 (7 reviews) | 9.1 (103 reviews) | 
| **Employee Management** | 8.8 (7 reviews) | 8.6 (79 reviews) | 
| **Reporting** | 9.0 (12 reviews) | 8.7 (106 reviews) | 
| **E-commerce Integration** | Not enough data | 7.7 (69 reviews) | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 8.6/10 | 59 |
| **Lightspeed Retail** | N/A | N/A |

#### Administration

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Menu Building** | 9.0 (37 reviews) | Not enough data | 
| **Inventory Management** | 8.5 (32 reviews) | Not enough data | 
| **Employee Scheduling** | 7.6 (20 reviews) | Not enough data | 
| **Accounting** | 8.8 (28 reviews) | Not enough data | 
| **Reporting & Analytics** | 8.6 (47 reviews) | Not enough data | 
| **Loyalty Management** | 7.6 (25 reviews) | Not enough data | 

#### Meal Service

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Payment Gateway** | 8.9 (40 reviews) | Not enough data | 
| **Table Management** | 8.6 (34 reviews) | Not enough data | 
| **Check Adjustment** | 8.7 (40 reviews) | Not enough data | 
| **Kitchen Tickets** | 9.0 (38 reviews) | Not enough data | 
| **Takeout & Delivery** | 9.1 (39 reviews) | Not enough data | 

### Restaurant Inventory Management

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Lightspeed Retail** | N/A | N/A |

#### Administration

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 

#### Finances

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Food Costing** | Not enough data | Not enough data | 
| **Invoice Tracking** | Not enough data | Not enough data | 
| **Recipe Costing** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 

#### Inventory Management 

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Waste Tracking** | Not enough data | Not enough data | 
| **Recipe Creation** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 9.0/10 | 16 |
| **Lightspeed Retail** | N/A | N/A |

#### Platform Basics

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Reporting** | 8.8 (13 reviews) | Not enough data | 
| **Interoperability** | 8.5 (11 reviews) | Not enough data | 

#### Back Office

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Accounting** | 9.1 (9 reviews) | Not enough data | 
| **Employee Management** | 8.7 (10 reviews) | Not enough data | 
| **Analytics** | 8.8 (14 reviews) | Not enough data | 
| **Inventory Management** | 9.1 (9 reviews) | Not enough data | 

#### Front of Office

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **POS** | 9.4 (14 reviews) | Not enough data | 
| **Table Management** | 9.2 (11 reviews) | Not enough data | 
| **Kitchen Ticketing** | 9.3 (14 reviews) | Not enough data | 
| **Reservations** | 9.0 (5 reviews) | Not enough data | 

#### Platform Data

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Dashboard** | 8.6 (12 reviews) | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Lightspeed Retail** | N/A | N/A |

#### Payments

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Retail POS Systems](https://www.g2.com/categories/retail-pos)

**Unique to Aloha Cloud (3):** [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management), [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Aloha Cloud | Lightspeed Retail | 
|---|---|---|
| **Small-Business** | 38.2% | 82.9% | 
| **Mid-Market** | 40.3% | 13.2% | 
| **Enterprise** | 21.5% | 3.9% | 

### By Industry

#### Aloha Cloud

- **Restaurants:** 30.5%
- **Food & Beverages:** 12.6%
- **Hospitality:** 8.0%
- **Retail:** 6.8%
- **Information Technology and Services:** 5.5%
- **Banking:** 4.3%
- **Accounting:** 2.2%
- **Computer Software:** 2.2%
- **Financial Services:** 1.5%
- **Consumer Goods:** 1.2%
- **Other:** 25.2%

#### Lightspeed Retail

- **Retail:** 48.6%
- **Apparel & Fashion:** 5.7%
- **Sporting Goods:** 4.6%
- **Consumer Goods:** 4.3%
- **Food & Beverages:** 3.6%
- **Consumer Services:** 2.1%
- **Furniture:** 1.8%
- **Arts and Crafts:** 1.8%
- **Internet:** 1.8%
- **Non-Profit Organization Management:** 1.8%
- **Other:** 23.9%

---
## Alternatives

### Alternatives to Aloha Cloud

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (368 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (366 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (374 reviews)

### Alternatives to Lightspeed Retail

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (366 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (106 reviews)
- [QuickBooks Point of Sale](https://www.g2.com/products/quickbooks-point-of-sale/reviews) — 4.1/5 stars (104 reviews)
- [Retail Pro](https://www.g2.com/products/retail-pro/reviews) — 3.8/5 stars (33 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (368 reviews)
- [LS Retail](https://www.g2.com/products/ls-retail/reviews) — 4.4/5 stars (87 reviews)
- [Rain Retail](https://www.g2.com/products/rain-retail/reviews) — 4.3/5 stars (30 reviews)
- [Epos Now](https://www.g2.com/products/epos-now/reviews) — 4.0/5 stars (10 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (236 reviews)

---
## Top Discussions

### Aloha Cloud

- Title: [What is NCR Aloha POS used for?](https://www.g2.com/discussions/what-is-ncr-aloha-pos-used-for) — 2 comments *(includes official response)*
  > **Top comment:** "Aloha by NCR Voyix is an all-in-one restaurant POS and management platform that helps brands better run their operations, drive profitable growth and create..."
- Title: [What are the POS capabilities?](https://www.g2.com/discussions/ncr-pos-what-are-the-pos-capabilities) — 2 comments
  > **Top comment:** "Great point of sale software."
- Title: [Why send emails to end users asking them to contact admin@digitalinsight.com to regain access?](https://www.g2.com/discussions/11898-why-send-emails-to-end-users-asking-them-to-contact-admin-digitalinsight-com-to-regain-access) — 1 comment, 1 upvote
  > **Top comment:** "Arrh4444"

### Lightspeed Retail

- Title: [What does the company Lightspeed do?](https://www.g2.com/discussions/what-does-the-company-lightspeed-do) — 5 comments
  > **Top comment:** "Point Of Sale Software"
- Title: [What are the key features of a POS system?](https://www.g2.com/discussions/lightspeed-retail-what-are-the-key-features-of-a-pos-system) — 1 comment
  > **Top comment:** "Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aloha-cloud-vs-lightspeed-retail)