# Aloha Cloud, Lightspeed Restaurant vs TouchBistro Restaurant POS Comparison

| | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.3 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 337 | 54 | 108 | 
| **Largest Market Segment** | Mid-Market (40.3% of reviews) | Small-Business (84.3% of reviews) | Small-Business (84.8% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $59.00 | $249USD/MO. | 

---
## Top Pros & Cons

### Aloha Cloud

Pros:
- Ease of Use (26 reviews)
- User Interface (16 reviews)

Cons:
- Limited Customization (11 reviews)
- Slow Performance (10 reviews)

### Lightspeed Restaurant

Pros:
- Features (2 reviews)
- Ease of Use (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Poor Support Access (2 reviews)

### TouchBistro Restaurant POS

Pros:
- Ease of Use (1 reviews)
- Reliability (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Connectivity Issues (1 reviews)

---
## Ratings Comparison
| Rating | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
  | **Meets Requirements** | 8.4 (255 reviews) | 9.1 (38 reviews) | 7.7 (101 reviews) | 
  | **Ease of Use** | 8.3 (255 reviews) | 9.2 (38 reviews) | 8.5 (103 reviews) | 
  | **Ease of Setup** | 7.3 (110 reviews) | 8.5 (31 reviews) | 7.9 (72 reviews) | 
  | **Ease of Admin** | 7.3 (92 reviews) | 8.9 (31 reviews) | 8.5 (70 reviews) | 
  | **Quality of Support** | 7.6 (241 reviews) | 8.6 (38 reviews) | 7.7 (99 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (94 reviews) | 8.8 (31 reviews) | 8.3 (69 reviews) | 
  | **Product Direction (% positive)** | 6.8 (244 reviews) | 8.4 (36 reviews) | 7.9 (101 reviews) | 

---
## Pricing

### Aloha Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Lightspeed Restaurant

#### Entry-Level Pricing

Plan: The POS at the core of everything you do.

Price: Starting at $59.00

Description: The fastest, most reliable point of sale backed by industry-leading support experts from every service type.

Key Features:
- Contactless ordering
- Customizable menu
- Adjustable floor plan

[Learn more about Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews)

#### Free Trial

No

### TouchBistro Restaurant POS

#### Entry-Level Pricing

Plan: TEAM - Up to 5 Licenses

Price: $249USD/MO.

Description: Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.


[Browse all 4 editions](https://www.g2.com/products/touchbistro-restaurant-pos/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 8.6/10 | 16 |
| **Lightspeed Restaurant** | N/A | N/A |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### POS

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Credit Card Payments** | 9.6 (13 reviews) | Not enough data | Not enough data | 
| **Barcode Scanning** | 8.3 (10 reviews) | Not enough data | Not enough data | 
| **Hardware Integration** | 9.3 (9 reviews) | Not enough data | Not enough data | 
| **Price Adjustments** | 8.7 (13 reviews) | Not enough data | Not enough data | 
| **Receipts** | 8.8 (14 reviews) | Not enough data | Not enough data | 

#### Marketing

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | Not enough data | 
| **Email Marketing** | 7.1 (7 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Inventory Management** | 7.9 (7 reviews) | Not enough data | Not enough data | 
| **Employee Management** | 8.8 (7 reviews) | Not enough data | Not enough data | 
| **Reporting** | 9.0 (12 reviews) | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 8.6/10 | 59 |
| **Lightspeed Restaurant** | 8.2/10 | 27 |
| **TouchBistro Restaurant POS** | 6.1/10 | 24 |

#### Administration

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Menu Building** | 9.0 (37 reviews) | 9.3 (25 reviews) | 6.6 (20 reviews) | 
| **Inventory Management** | 8.5 (32 reviews) | 7.4 (16 reviews) | 5.4 (19 reviews) | 
| **Employee Scheduling** | 7.6 (20 reviews) | 6.0 (12 reviews) | 4.9 (15 reviews) | 
| **Accounting** | 8.8 (28 reviews) | 7.5 (16 reviews) | 6.2 (20 reviews) | 
| **Reporting & Analytics** | 8.6 (47 reviews) | 8.5 (25 reviews) | 6.3 (21 reviews) | 
| **Loyalty Management** | 7.6 (25 reviews) | 7.1 (12 reviews) | 6.1 (12 reviews) | 

#### Meal Service

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Payment Gateway** | 8.9 (40 reviews) | 8.1 (20 reviews) | 5.2 (20 reviews) | 
| **Table Management** | 8.6 (34 reviews) | 9.4 (21 reviews) | 6.7 (20 reviews) | 
| **Check Adjustment** | 8.7 (40 reviews) | 8.9 (22 reviews) | 6.4 (20 reviews) | 
| **Kitchen Tickets** | 9.0 (38 reviews) | 9.1 (20 reviews) | 6.7 (21 reviews) | 
| **Takeout & Delivery** | 9.1 (39 reviews) | 9.1 (16 reviews) | 6.6 (15 reviews) | 

### Restaurant Inventory Management

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Lightspeed Restaurant** | N/A | N/A |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Administration

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Analytics** | Not enough data | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | Not enough data | 

#### Finances

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Food Costing** | Not enough data | Not enough data | Not enough data | 
| **Invoice Tracking** | Not enough data | Not enough data | Not enough data | 
| **Recipe Costing** | Not enough data | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | Not enough data | 

#### Inventory Management 

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Waste Tracking** | Not enough data | Not enough data | Not enough data | 
| **Recipe Creation** | Not enough data | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | 9.0/10 | 16 |
| **Lightspeed Restaurant** | 8.7/10 | 15 |
| **TouchBistro Restaurant POS** | 6.1/10 | 13 |

#### Platform Basics

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Reporting** | 8.8 (13 reviews) | 8.6 (12 reviews) | 6.2 (11 reviews) | 
| **Interoperability** | 8.5 (11 reviews) | 8.8 (7 reviews) | 5.6 (9 reviews) | 

#### Back Office

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Accounting** | 9.1 (9 reviews) | 8.2 (12 reviews) | 5.6 (11 reviews) | 
| **Employee Management** | 8.7 (10 reviews) | 7.0 (11 reviews) | 5.7 (10 reviews) | 
| **Analytics** | 8.8 (14 reviews) | 8.6 (12 reviews) | 7.1 (11 reviews) | 
| **Inventory Management** | 9.1 (9 reviews) | 7.5 (6 reviews) | 5.4 (9 reviews) | 

#### Front of Office

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **POS** | 9.4 (14 reviews) | 9.6 (14 reviews) | 6.7 (11 reviews) | 
| **Table Management** | 9.2 (11 reviews) | 9.5 (13 reviews) | 6.7 (11 reviews) | 
| **Kitchen Ticketing** | 9.3 (14 reviews) | 9.4 (13 reviews) | 6.4 (11 reviews) | 
| **Reservations** | 9.0 (5 reviews) | 9.3 (7 reviews) | 5.9 (9 reviews) | 

#### Platform Data

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Dashboard** | 8.6 (12 reviews) | 8.8 (12 reviews) | 6.0 (10 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Aloha Cloud** | N/A | N/A |
| **Lightspeed Restaurant** | N/A | N/A |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Payments

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | Not enough data | 

#### Employee Management

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | Not enough data | 

#### Customer Management

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to Aloha Cloud (2):** [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management), [Retail POS Systems](https://www.g2.com/categories/retail-pos)




---
## Reviewer Demographics

### By Company Size

| Segment | Aloha Cloud | Lightspeed Restaurant | TouchBistro Restaurant POS | 
|---|---|---|---|
| **Small-Business** | 38.2% | 84.3% | 84.8% | 
| **Mid-Market** | 40.3% | 11.8% | 11.4% | 
| **Enterprise** | 21.5% | 3.9% | 3.8% | 

### By Industry

#### Aloha Cloud

- **Restaurants:** 30.5%
- **Food & Beverages:** 12.6%
- **Hospitality:** 8.0%
- **Retail:** 6.8%
- **Information Technology and Services:** 5.5%
- **Banking:** 4.3%
- **Accounting:** 2.2%
- **Computer Software:** 2.2%
- **Financial Services:** 1.5%
- **Consumer Goods:** 1.2%
- **Other:** 25.2%

#### Lightspeed Restaurant

- **Restaurants:** 44.0%
- **Food & Beverages:** 18.0%
- **Hospitality:** 14.0%
- **Retail:** 8.0%
- **Sports:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Information Technology and Services:** 2.0%
- **Health, Wellness and Fitness:** 2.0%
- **Food Production:** 2.0%
- **Events Services:** 2.0%
- **Other:** 4.0%

#### TouchBistro Restaurant POS

- **Restaurants:** 29.5%
- **Food & Beverages:** 22.9%
- **Hospitality:** 13.3%
- **Retail:** 3.8%
- **Entertainment:** 3.8%
- **Information Technology and Services:** 2.9%
- **Wine and Spirits:** 1.9%
- **Food Production:** 1.9%
- **Investment Management:** 1.9%
- **Internet:** 1.9%
- **Other:** 16.2%

---
## Alternatives

### Alternatives to Aloha Cloud

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (368 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (366 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (374 reviews)
- [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) — 4.6/5 stars (979 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3502 reviews)

### Alternatives to Lightspeed Restaurant

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (368 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (374 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3502 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (288 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (236 reviews)
- [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews)

### Alternatives to TouchBistro Restaurant POS

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (368 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Silverware](https://www.g2.com/products/silverware/reviews) — 3.8/5 stars (62 reviews)
- [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (374 reviews)

---
## Top Discussions

### Aloha Cloud

- Title: [What is NCR Aloha POS used for?](https://www.g2.com/discussions/what-is-ncr-aloha-pos-used-for) — 2 comments *(includes official response)*
  > **Top comment:** "Aloha by NCR Voyix is an all-in-one restaurant POS and management platform that helps brands better run their operations, drive profitable growth and create..."
- Title: [What are the POS capabilities?](https://www.g2.com/discussions/ncr-pos-what-are-the-pos-capabilities) — 2 comments
  > **Top comment:** "Great point of sale software."
- Title: [Why send emails to end users asking them to contact admin@digitalinsight.com to regain access?](https://www.g2.com/discussions/11898-why-send-emails-to-end-users-asking-them-to-contact-admin-digitalinsight-com-to-regain-access) — 1 comment, 1 upvote
  > **Top comment:** "Arrh4444"

### Lightspeed Restaurant

- Title: [What are the key features of a POS system?](https://www.g2.com/discussions/lightspeed-restaurant-what-are-the-key-features-of-a-pos-system) — 1 comment
  > **Top comment:** "POS systems provide the capability of tracking sales and maintaining data that can then be used to generate customer bills, maintain customer and product..."

### TouchBistro Restaurant POS

- Title: [Do you support the Star Kitchen Buzzer?](https://www.g2.com/discussions/hardware-setup) — 2 comments, 1 upvote
  > **Top comment:** "Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the..."
- Title: [What is TouchBistro Restaurant POS used for?](https://www.g2.com/discussions/what-is-touchbistro-restaurant-pos-used-for) — 1 comment
  > **Top comment:** "It’s a point-of-sale (POS) system specifically designed for the restaurant industry, and it really helped streamline everything—from taking orders to..."
- Title: [How do i put someone’s name across a table rather than just their colour?](https://www.g2.com/discussions/how-do-i-put-someone-s-name-across-a-table-rather-than-just-their-colour) — 1 comment, 1 upvote
  > **Top comment:** "Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'..."
- Title: [I have printers from a previous POS. Will they work with TouchBistro?](https://www.g2.com/discussions/hardware-setup-e3519a59-f9fb-4ee8-acd2-8c6fa8754f40) — 1 comment, 1 upvote
  > **Top comment:** "Keep it up https://orcid.org/0000-0002-0641-850X"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aloha-cloud-vs-lightspeed-restaurant-vs-touchbistro-restaurant-pos)