G2 reviewers report that Blackbaud Raiser's Edge NXT excels in its user interface, with many praising the one-page layout that makes information clear and accessible. Users appreciate the integrations and the ability to track the effectiveness of fundraising appeals, which enhances their overall experience.
Users say Almabase stands out for its comprehensive features that cater specifically to alumni engagement. Reviewers highlight its ability to function like social media, allowing alumni to update their information and maintain connections, which is a significant draw for organizations focused on community building.
According to verified reviews, Blackbaud Raiser's Edge NXT faces challenges in ease of setup and administration, with some users noting that it can be less intuitive compared to Almabase. In contrast, Almabase receives high marks for its ease of use and support, making it a more user-friendly option for many organizations.
Reviewers mention that Almabase's customer service is a major strength, with users appreciating the team's willingness to listen to feedback and provide quality training. This level of support is often highlighted as a key factor in user satisfaction, especially for those new to the platform.
G2 reviewers indicate that while Blackbaud Raiser's Edge NXT has a solid reputation in the mid-market segment, it struggles with certain features like automation and peer-to-peer fundraising. Users have noted that Almabase offers superior capabilities in these areas, making it a better fit for organizations looking to enhance their fundraising strategies.
Users report that Blackbaud Raiser's Edge NXT has a higher overall G2 Score, reflecting its established presence in the market. However, the recent influx of positive feedback for Almabase suggests that it is rapidly gaining traction, particularly among organizations seeking a more integrated and community-focused solution.
Pricing
Entry-Level Pricing
Almabase
No pricing available
Blackbaud Raiser's Edge NXT
No pricing available
Free Trial
Almabase
Free Trial is available
Blackbaud Raiser's Edge NXT
No trial information available
Ratings
Meets Requirements
8.8
82
7.8
448
Ease of Use
8.8
82
7.5
528
Ease of Setup
8.2
76
7.2
270
Ease of Admin
8.7
77
7.4
213
Quality of Support
9.4
82
7.5
423
Has the product been a good partner in doing business?
Almabase works with small advancement shops and understands the budget constraints. Almabase is economically priced but the exact pricing depends on your...Read more
Is our alumni data safe?
1 Comment
Official Response from Almabase
Absolutely! Your data will be hosted on Amazon's Cloud infrastructure and Microsoft Azure. And with additional security measures built-in, you have nothing...Read more
What kind of customer service can we expect?
1 Comment
Official Response from Almabase
All our customers enjoy quick responses using the chat window within the admin panel, or by simply emailing us their queries. Our customer service is widely...Read more
What is the difference between Raiser's Edge and Raiser's Edge NXT?
2 Comments
LG
Raiser's Edge is no longer a supported product by Blackbaud. Raiser's Edge NXT is an updated suite of products sold by Blackbaud. The combination can vary...Read more
How can i better collect data through RE NXT?
2 Comments
DD
Hi Katelyn,
I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand...Read more
What is Raiser's Edge NXT?
1 Comment
TS
It's a database software for non-profit organizations to track donors and donor informationRead more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.