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Compare Allscripts CareDirector and Salesforce Health Cloud 
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At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (46.9% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Allscripts CareDirector
Star Rating
(11)3.7 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Allscripts CareDirectorSalesforce Health Cloud
Star Rating
(35)3.8 out of 5
Market Segments
Enterprise (46.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Salesforce Health CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Health Cloud excels in Patient Case Management with a score of 9.0, highlighting its robust features for tracking patient interactions and outcomes, while Allscripts CareDirector also performs well but does not match the same level of detail in case management.
- Reviewers mention that Salesforce Health Cloud's Records Management feature is rated at 9.7, praised for its intuitive interface and comprehensive data organization, whereas Allscripts CareDirector's records management is seen as less user-friendly, leading to some frustration among users.
- G2 users indicate that Salesforce Health Cloud offers superior Patient Experience Management with a score of 9.7, with features that enhance patient engagement and satisfaction, while Allscripts CareDirector, despite its strengths, falls short in providing a similarly engaging patient experience.
- Users on G2 highlight that Salesforce Health Cloud's Dashboards & Reporting feature is rated at 9.0, allowing for customizable reports that help in tracking key performance indicators effectively, whereas Allscripts CareDirector's reporting capabilities are considered more basic and less flexible.
- Reviewers say that Salesforce Health Cloud's integration with wearables is a standout feature, enabling seamless data collection from various devices, while Allscripts CareDirector lacks this level of integration, which can limit its functionality in a tech-savvy healthcare environment.
- Users report that both platforms have strong Quality of Support ratings at 7.8, but Salesforce Health Cloud is often noted for its proactive customer service and extensive resources, while Allscripts CareDirector's support is seen as adequate but less responsive in critical situations.
Pricing
Entry-Level Pricing
Allscripts CareDirector
No pricing availableSalesforce Health Cloud
No pricing availableFree Trial
Allscripts CareDirector
No trial information availableSalesforce Health Cloud
No trial information availableRatings
Meets Requirements
7.6
9
7.9
21
Ease of Use
7.2
9
7.7
22
Ease of Setup
Not enough data
6.9
7
Ease of Admin
Not enough data
7.4
7
Quality of Support
7.8
6
7.8
20
Has the product been a good partner in doing business?
Not enough data
8.8
8
Product Direction (% positive)
4.8
9
7.9
22
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Population Health Management
Not enough data
Not enough data
Information Flow
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Patient Experience
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Facing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Allscripts CareDirector and Salesforce Health Cloud are categorized as Patient Engagement
Unique Categories
Allscripts CareDirector is categorized as Population Health Management and Disease Management
Salesforce Health Cloud is categorized as Patient Relationship Management (PRM) and Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Allscripts CareDirector
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Health Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
70.0%
Health, Wellness and Fitness
20.0%
Medical Practice
10.0%
‐
‐
Other
0.0%
Hospital & Health Care
65.6%
Health, Wellness and Fitness
9.4%
Computer Software
9.4%
Information Technology and Services
6.3%
Marketing and Advertising
3.1%
Other
6.3%
Discussions
Allscripts CareDirector has no discussions with answers
Salesforce Health Cloud has no discussions with answers
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