# Agentforce Sales (formerly Salesforce Sales Cloud) vs Allego Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in providing a comprehensive sales management experience, with users highlighting its ability to improve pipeline visibility and automate repetitive tasks. This integration of CRM capabilities with AI-driven insights has made it a favorite among sales teams looking for efficiency.
- **Users say** that Allego stands out for its user-friendly design and straightforward interface, making it easy to navigate from day one. Reviewers appreciate how it serves as a single source for training materials, which enhances convenience and accessibility for sales teams.
- **According to verified reviews** , Agentforce Sales has a significantly higher overall satisfaction score compared to Allego, indicating that users feel more positively about their experience with the platform. Many users have noted how it simplifies the lead-to-order process and integrates seamlessly with existing Salesforce reports.
- **Reviewers mention** that while Allego is effective in improving field execution through training and coaching, it may not match the robust sales pipeline management features that Agentforce Sales offers. Users have expressed a desire for more comprehensive sales tracking capabilities within Allego.
- **G2 reviewers highlight** that Agentforce Sales provides a more organized approach to managing customer interactions, with everything available in one place. This has been particularly beneficial for teams that need to maintain consistent engagement throughout the sales cycle.
- **Users report** that Allego's strength lies in its content management and peer learning features, which help ensure that sales teams have the right knowledge at the right time. However, some users feel that it lacks the depth of analytics and reporting that Agentforce Sales provides, which can be crucial for data-driven decision-making.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 25,842 | 695 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Mid-Market (44.9% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | Contact Us Per Month | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Limitations (1412 reviews)
- Limited Features (1126 reviews)

### Allego

Pros:
- Ease of Use (106 reviews)
- Helpful (61 reviews)

Cons:
- Learning Curve (27 reviews)
- Missing Features (21 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14206 reviews) | 9.1 (524 reviews) | 
  | **Ease of Use** | 8.2 (18220 reviews) | 8.9 (535 reviews) | 
  | **Ease of Setup** | 7.8 (9155 reviews) | 8.7 (345 reviews) | 
  | **Ease of Admin** | 7.9 (4498 reviews) | 8.4 (265 reviews) | 
  | **Quality of Support** | 8.1 (12406 reviews) | 9.4 (475 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4465 reviews) | 9.5 (269 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13825 reviews) | 9.5 (496 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Allego

#### Entry-Level Pricing

Plan: Modern Learning with Conversation Intelligence

Price: Contact Us Per Month

Description: Allego's Modern Learning with Conversation Intelligence package includes:

Key Features:
- Learning Programs & Content Structure: Quickly create courses with AI and deliver personalized sales training through structured programs and even live events.
- Interactive Coaching, Certification, & Reinforcement: Engage in interactive learning with AI-driven reinforcement drills, AI role plays, and AI coaching to enhance skills.
- Conversation Intelligence & Call Analytics: Enhance conversation performance with automated recording, performance analysis, AI-generated highlights, and automated coaching guidance.

[Browse all 4 editions](https://www.g2.com/products/allego/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11201 |
| **Allego** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9640 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9370 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9566 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7631 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6669 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Email Marketing** | 8.0 (6680 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7000 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8150 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5428 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Reporting** | 8.5 (9060 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9220 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7488 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5633 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6112 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Customization** | 8.5 (3706 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3711 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3649 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3696 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2616 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3114 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2922 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **AI Text Generation** | 7.6 (904 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (304 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (254 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (281 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (244 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (269 reviews) | Not enough data | 
| **Decision Making** | 8.3 (267 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Content Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | N/A | N/A |

#### Content Creation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Content Creation Tools** | Not enough data | Not enough data | 
| **Content Curation** | Not enough data | Not enough data | 
| **Buyer Personas** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 

#### Optimization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Dashboards & Reporting** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **ROI Reporting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Customizable Templated Workflows** | Not enough data | Not enough data | 
| **Internal Communication** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Editing and Approval Tools** | Not enough data | Not enough data | 
| **Distribution Features** | Not enough data | Not enough data | 
| **Integrations & APIs** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Allego** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |
| **Allego** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (297 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (320 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | Not enough data | 
| **Data Entry** | 8.8 (348 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (343 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (310 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (302 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (124 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | 
| **Decision Making** | 9.3 (29 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 620 |
| **Allego** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Task Management** | 8.7 (520 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (509 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (464 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (458 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (523 reviews) | Not enough data | 
| **Calendar** | 8.4 (466 reviews) | Not enough data | 
| **Shared Records** | 8.6 (479 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (500 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (497 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (480 reviews) | Not enough data | 
| **Gamification** | 7.8 (413 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (469 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (425 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (429 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (414 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **AI Text Generation** | 7.4 (267 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (86 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (87 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (85 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (86 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (86 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (86 reviews) | Not enough data | 
| **Decision Making** | 8.5 (86 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Allego** | 8.6/10 | 106 |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | 9.0 (83 reviews) | 
| **Machine Learning** | 8.6 (136 reviews) | 8.6 (80 reviews) | 
| **Call Analysis** | 8.7 (132 reviews) | 8.8 (83 reviews) | 
| **Lead Qualification** | 8.9 (133 reviews) | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | 8.5 (76 reviews) | 
| **Speech-to-Text** | 8.7 (125 reviews) | 8.2 (75 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | 8.4 (38 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### Sales Training and Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | 8.7/10 | 242 |

#### Course Authoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Course Builder** | Not enough data | 8.6 (194 reviews) ✓ Verified | 
| **Questions** | Not enough data | 8.7 (189 reviews) ✓ Verified | 
| **Instructor-Led Training** | Not enough data | 8.6 (183 reviews) | 
| **Customized Learning Paths** | Not enough data | 9.0 (190 reviews) ✓ Verified | 
| **Video simulations** | Not enough data | 8.9 (183 reviews) ✓ Verified | 

#### Course Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Gamification** | Not enough data | 7.8 (158 reviews) ✓ Verified | 
| **Assessments** | Not enough data | 8.7 (206 reviews) ✓ Verified | 
| **Certifications** | Not enough data | 8.6 (164 reviews) ✓ Verified | 
| **Manager Portals** | Not enough data | 8.6 (179 reviews) ✓ Verified | 
| **Feedback** | Not enough data | 9.1 (204 reviews) ✓ Verified | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **File support** | Not enough data | 9.0 (207 reviews) ✓ Verified | 
| **Mobile support** | Not enough data | 9.1 (201 reviews) ✓ Verified | 
| **Integration** | Not enough data | 8.9 (168 reviews) ✓ Verified | 

#### Onboarding

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Documentation** | Not enough data | 9.0 (200 reviews) ✓ Verified | 
| **Coaching** | Not enough data | 9.1 (198 reviews) ✓ Verified | 
| **Programs** | Not enough data | 8.9 (185 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 7.8 (111 reviews) | 

### Content Experience Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | 8.0/10 | 85 |

#### Content Creation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Content Management** | Not enough data | 9.1 (85 reviews) | 

#### Agentic AI - Content Experience Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (9 reviews) | 
| **Decision Making** | Not enough data | 7.8 (9 reviews) | 

#### Optimization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **ROI Reporting** | Not enough data | 8.0 (82 reviews) | 

### Video Email

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | 8.4/10 | 20 |

#### Video Creation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Screen Recording** | Not enough data | 8.9 (19 reviews) | 
| **Video Upload** | Not enough data | 9.2 (19 reviews) | 
| **Unlimited Video Storage** | Not enough data | 9.5 (19 reviews) | 
| **Live Video Streaming** | Not enough data | Feature Not Available | 
| **Video Player Customization** | Not enough data | 8.5 (18 reviews) | 

#### Software Delivery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.8 (18 reviews) | 
| **Browser Extension** | Not enough data | 8.6 (17 reviews) | 
| **API / Integrations** | Not enough data | 7.6 (16 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Recipient Tracking** | Not enough data | 8.8 (19 reviews) | 
| **Campaign Performance Tracking** | Not enough data | 8.7 (19 reviews) | 
| **Thread Length Tracking** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | Feature Not Available | 
| **AI Text-to-3D** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | 5.0 (7 reviews) | 
| **AI Text-to-Music** | Not enough data | Feature Not Available | 

#### Agentic AI - Video Email

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 85 |
| **Allego** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (69 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (69 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (67 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (58 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | Not enough data | 
| **Email Activity Capture** | 8.4 (62 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (59 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (65 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (56 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | Not enough data | 
| **Account optimization** | 8.1 (63 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (60 reviews) | Not enough data | 
| **Rep Performance** | 8.2 (59 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (56 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (21 reviews) | Not enough data | 
| **Decision Making** | 8.3 (23 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Allego** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Digital Sales Room

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | 8.3/10 | 115 |

#### Deal Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Engagement Tracking** | Not enough data | 9.2 (111 reviews) | 
| **Reporting and Dashboards** | Not enough data | 9.0 (109 reviews) | 
| **Proposal Effectiveness Reporting** | Not enough data | 8.8 (94 reviews) | 

#### Administration and Security

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **User, Role, and Access Management** | Not enough data | 9.2 (105 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.1 (106 reviews) | 
| **Regulatory Compliance** | Not enough data | 9.4 (96 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **E-Signature** | Not enough data | 7.7 (72 reviews) | 
| **Proposals** | Not enough data | 8.6 (81 reviews) | 
| **CPQ** | Not enough data | 7.3 (70 reviews) | 
| **Video Proposals** | Not enough data | 8.7 (82 reviews) | 
| **Content Sharing** | Not enough data | 9.5 (101 reviews) | 
| **Content Management** | Not enough data | 9.4 (98 reviews) | 
| **Video Conferencing** | Not enough data | 8.2 (75 reviews) | 
| **Chat** | Not enough data | 8.2 (76 reviews) | 

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.6 (81 reviews) | 
| **Internal Messaging Systems Integration** | Not enough data | 8.3 (73 reviews) | 
| **Video Conferencing Integration** | Not enough data | 8.1 (70 reviews) | 

#### Agentic AI - Digital Sales Room

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.0 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | 5.6 (6 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Allego** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | Not enough data | 
| **Email Integration** | 8.6 (160 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (159 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (158 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (161 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (157 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (156 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (157 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (159 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 198 |
| **Allego** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (161 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (166 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (168 reviews) | Not enough data | 
| **Sales Forecasting** | 8.6 (170 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (161 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (169 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (173 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (54 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 516 |
| **Allego** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (55 reviews) | Not enough data | 
| **Decision Making** | 8.1 (56 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Lead Opportunity** | 8.9 (454 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (460 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (434 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Lead Management** | 8.9 (464 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (453 reviews) | Not enough data | 
| **Lead Context** | 8.6 (431 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Conversion Viability** | 8.5 (418 reviews) | Not enough data | 
| **Workflow** | 8.7 (440 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Data Synchronization** | 8.6 (430 reviews) | Not enough data | 
| **Analysis** | 8.6 (431 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |
| **Allego** | 8.5/10 | 69 |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | 8.6 (6 reviews) | 
| **Natural Language Interaction** | 8.7 (67 reviews) | 8.6 (6 reviews) | 
| **Proactive Assistance** | 8.5 (68 reviews) | 8.9 (6 reviews) | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | 7.8 (55 reviews) | 
| **Triggers** | 8.4 (494 reviews) | 8.2 (56 reviews) | 
| **Commission Calculator** | 8.0 (428 reviews) | Feature Not Available | 
| **Leaderboards** | 8.6 (506 reviews) | 8.5 (57 reviews) | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | Feature Not Available | 
| **Custom Reports** | 8.8 (554 reviews) | 8.6 (57 reviews) | 
| **Dashboards** | 8.9 (587 reviews) | 8.9 (64 reviews) | 
| **Goal Setting** | 8.6 (530 reviews) | 8.4 (56 reviews) | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | 8.8 (58 reviews) | 
| **Employee Structure** | 8.5 (521 reviews) | 8.6 (58 reviews) | 
| **Behavior Monitoring** | 8.4 (501 reviews) | 8.6 (54 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Allego** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (61 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (59 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (59 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (59 reviews) | Not enough data | 
| **Decision Making** | 8.4 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Open Rates** | 8.3 (568 reviews) | Not enough data | 
| **Link Activity** | 8.4 (575 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (589 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Email Platform Integration** | 8.7 (622 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (591 reviews) | Not enough data | 
| **Notifications** | 8.5 (624 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (569 reviews) | Not enough data | 
| **Templates** | 8.4 (597 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **AI Text Generation** | 7.5 (288 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1200 |
| **Allego** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (77 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (76 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (75 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (76 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (957 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (957 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (850 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (891 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (852 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (975 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1044 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Allego** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Allego** | 8.4/10 | 262 |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | 6.3 (9 reviews) | 
| **Cross-system Integration** | 8.9 (20 reviews) | 7.0 (9 reviews) | 
| **Adaptive Learning** | 9.1 (20 reviews) | 8.0 (9 reviews) | 
| **Decision Making** | 9.2 (20 reviews) | 6.7 (9 reviews) | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | 8.9 (228 reviews) ✓ Verified | 
| **Coaching Materials** | 8.8 (247 reviews) | 8.9 (223 reviews) ✓ Verified | 
| **Playbook Creation** | 8.5 (207 reviews) | 8.4 (184 reviews) ✓ Verified | 
| **Video Record** | 8.5 (242 reviews) | 8.9 (229 reviews) ✓ Verified | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | 9.0 (231 reviews) ✓ Verified | 
| **Scorecard** | 8.6 (232 reviews) | 9.0 (216 reviews) ✓ Verified | 
| **Coaching Card** | 8.6 (213 reviews) | 8.8 (195 reviews) ✓ Verified | 
| **Leaderboard** | 8.6 (200 reviews) | 8.4 (169 reviews) ✓ Verified | 
| **Real-Time Updates** | 8.8 (225 reviews) | 8.9 (196 reviews) ✓ Verified | 
| **Notifications** | 8.9 (226 reviews) | 8.9 (210 reviews) ✓ Verified | 
| **Competition** | 8.7 (198 reviews) | 8.5 (176 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | 8.5 (83 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Allego** | 8.4/10 | 240 |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | 7.4 (38 reviews) | 
| **Natural Language Interaction** | 8.0 (33 reviews) | 7.7 (37 reviews) | 
| **Proactive Assistance** | 8.2 (33 reviews) | 7.3 (37 reviews) | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | 9.0 (209 reviews) | 
| **Content Creation** | 8.1 (342 reviews) | 8.7 (205 reviews) | 
| **Templates** | 8.2 (328 reviews) | 8.5 (181 reviews) | 
| **Advanced Search** | 8.5 (318 reviews) | 8.6 (201 reviews) | 
| **Content Storage** | 8.3 (335 reviews) | 9.1 (206 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | 8.3 (201 reviews) | 
| **Alerts** | 8.4 (345 reviews) | 8.6 (201 reviews) | 
| **Account-Based Engagement** | 8.5 (226 reviews) | 8.6 (171 reviews) | 
| **Content Utilization** | 8.3 (351 reviews) | 8.9 (197 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | 8.6 (40 reviews) | 
| **Sales Coaching** | 8.4 (27 reviews) | 8.8 (38 reviews) | 
| **Sales Onboarding** | 8.5 (27 reviews) | 8.7 (39 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | 8.5 (36 reviews) | 
| **AI and Automation** | 8.3 (28 reviews) | 7.9 (33 reviews) | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | 8.3 (32 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

### AI Sales Roleplay Tools

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Allego** | N/A | N/A |

#### Platform - AI Sales Roleplay Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Skill-Based Certification ** | Not enough data | Not enough data | 
| **Low-Latency Conversations** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Roleplay Buyer Simulation** | Not enough data | Not enough data | 
| **Methodology Alignment** | Not enough data | Not enough data | 

#### Customization - AI Sales Roleplay Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Scenario Creation** | Not enough data | Not enough data | 
| **Customizable AI Personas** | Not enough data | Not enough data | 
| **Multiple Roleplay Type** | Not enough data | Not enough data | 

#### Feedback Analysis - AI Sales Roleplay Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Roleplay Reviews** | Not enough data | Not enough data | 
| **Real-Time AI Coaching & Feedback** | Not enough data | Not enough data | 
| **Speech Analysis** | Not enough data | Not enough data | 
| **Performance Scoring & Analytics** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Roleplay Tools

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (13):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Allego (5):** [Video Email Software](https://www.g2.com/categories/video-email), [Digital Sales Room Software](https://www.g2.com/categories/digital-sales-room), [Content Experience Platforms](https://www.g2.com/categories/content-experience-platforms), [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding), [AI Sales Roleplay Tools](https://www.g2.com/categories/ai-sales-roleplay-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Allego | 
|---|---|---|
| **Small-Business** | 20.5% | 15.2% | 
| **Mid-Market** | 46.0% | 44.9% | 
| **Enterprise** | 33.4% | 39.9% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Allego

- **Financial Services:** 17.4%
- **Computer Software:** 13.9%
- **Medical Devices:** 13.6%
- **Information Technology and Services:** 9.1%
- **Insurance:** 5.3%
- **Hospital & Health Care:** 4.1%
- **Pharmaceuticals:** 3.0%
- **Biotechnology:** 2.1%
- **Professional Training & Coaching:** 2.1%
- **Health, Wellness and Fitness:** 1.8%
- **Other:** 27.4%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5605 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13856 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9677 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6673 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (300 reviews)

### Alternatives to Allego

- [Mindtickle](https://www.g2.com/products/mindtickle/reviews) — 4.7/5 stars (2398 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1800 reviews)
- [Showpad](https://www.g2.com/products/showpad/reviews) — 4.6/5 stars (1909 reviews)
- [Bigtincan Readiness (formerly Brainshark)](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews) — 4.4/5 stars (617 reviews)
- [SalesHood](https://www.g2.com/products/saleshood/reviews) — 4.6/5 stars (827 reviews)
- [Highspot](https://www.g2.com/products/highspot/reviews) — 4.7/5 stars (1205 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6673 reviews)
- [Aligned](https://www.g2.com/products/teamaligned/reviews) — 4.7/5 stars (1186 reviews)
- [Mediafly](https://www.g2.com/products/mediafly/reviews) — 4.4/5 stars (1343 reviews)
- [WorkRamp](https://www.g2.com/products/workramp/reviews) — 4.4/5 stars (622 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Allego

- Title: [Has anyone used Allego to onboard new sales reps for an expansion and launch of a new product?](https://www.g2.com/discussions/41093-has-anyone-used-allego-to-onboard-new-sales-reps-for-an-expansion-and-launch-of-a-new-product) — 3 comments, 1 upvote
  > **Top comment:** "Hi There. 
We have used the system to support our recent product launch. 
Pre work sessions and material to view on Allego, followed by a virtual launch..."
- Title: [i would like to understand how other organizations resource the support needed for Allego.  i.e.  Do you have a dedicated admin / FTE for adminstration?](https://www.g2.com/discussions/25352-i-would-like-to-understand-how-other-organizations-resource-the-support-needed-for-allego-i-e-do-you-have-a-dedicated-admin-fte-for-adminstration) — 1 comment, 1 upvote
  > **Top comment:** "We have a 3 person Sales Enablement team that manages the content, courses and collections.  We use our Salesforce Sales Operations team to augment..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-allego)