G2 reviewers report that Tekmetric significantly outperforms Alldata in overall user satisfaction, with a much higher G2 Score reflecting a more positive experience among users. This is evident in the seamless integration of parts houses and labor times, which users find essential for building tickets and estimates efficiently.
Users say that Alldata offers a vast collection of car manufacturers and parts, making it a valuable resource for specific needs. However, they also mention that it sometimes struggles to match their workflow requirements, leading to configuration challenges that can hinder daily operations.
Reviewers mention that Tekmetric excels in ease of use and setup, with many praising its intuitive interface and quick onboarding process. Users appreciate how the system flows seamlessly from job addition to payment acceptance, contrasting with Alldata's more cumbersome experience.
According to verified reviews, Tekmetric's customer support is frequently highlighted as a strong point, with users noting that the support team is responsive and helpful. In comparison, Alldata's support quality is perceived as less robust, which can be a drawback for users needing assistance.
G2 reviewers highlight that Tekmetric's tech board features are particularly beneficial for mechanics, allowing them to see daily tasks clearly. This feature enhances productivity and customer service, while Alldata lacks similar functionality, which may limit its effectiveness in a busy shop environment.
Users report that while Alldata is easy to use and simplifies certain tasks, it does not match the overall performance and reliability of Tekmetric, which has garnered a larger number of recent positive reviews. This suggests that Tekmetric is more in tune with current user needs and expectations.
Pricing
Entry-Level Pricing
Alldata
No pricing available
Tekmetric
Start
$179.00
Per Month
Unlimited users, unlimited RO's, unlimited support, no hidden fees.
Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required.
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.