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Compare Alipay and PayPay 
At a Glance
Market Segments
Small-Business (69.2% of reviews)
Small-Business (76.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Alipay
Star Rating
(13)4.4 out of 5
Market Segments
Small-Business (69.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AlipayPayPay
Star Rating
(47)4.5 out of 5
Market Segments
Small-Business (76.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PayPaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PayPay excels in its "Instant Payment" feature, scoring 8.7, while Alipay shines with a higher score of 9.6, indicating that Alipay provides faster transaction processing, which is crucial for businesses needing immediate cash flow.
- Reviewers mention that PayPay's "Quality of Support" is rated at 8.5, which is higher than Alipay's 8.0, suggesting that users find PayPay's customer service more responsive and helpful when issues arise.
- G2 users highlight that PayPay offers a more user-friendly experience with an "Ease of Use" score of 9.1 compared to Alipay's 9.5, indicating that while both are easy to use, Alipay may have a slight edge in user interface design.
- Users on G2 report that PayPay's "Payout Time" is rated at 8.4, which is better than Alipay's 7.4, suggesting that PayPay may provide quicker access to funds after transactions, a critical factor for small businesses.
- Reviewers mention that Alipay's "Online Payment Portal" is rated at 9.3, outperforming PayPay's 8.8, indicating that Alipay's online interface may offer more features or a better user experience for managing payments.
- Users say that PayPay's "Fraud Protection Tools" score of 8.5 is higher than Alipay's 7.9, suggesting that PayPay may offer more robust security features to protect against fraudulent transactions, which is a significant concern for businesses.
Pricing
Entry-Level Pricing
Alipay
No pricing availablePayPay
No pricing availableFree Trial
Alipay
No trial information availablePayPay
No trial information availableRatings
Meets Requirements
9.0
12
9.1
44
Ease of Use
9.4
12
9.1
44
Ease of Setup
Not enough data
9.3
5
Ease of Admin
Not enough data
9.0
5
Quality of Support
8.0
11
8.5
43
Has the product been a good partner in doing business?
Not enough data
9.0
5
Product Direction (% positive)
9.0
12
9.2
43
Features by Category
Payment Options
9.1
9
8.4
23
8.1
8
8.2
22
9.4
9
8.7
26
8.5
9
8.9
27
7.7
8
8.3
21
7.5
8
8.1
19
9.1
9
8.7
25
7.7
8
8.1
19
9.2
8
8.8
23
Administration
8.5
8
8.2
31
8.5
8
8.2
29
7.5
8
8.4
29
9.0
8
7.7
28
7.5
8
7.9
25
8.3
8
7.4
21
8.5
8
8.2
23
6.9
8
7.9
21
Security
7.8
6
8.6
14
8.0
9
8.5
27
7.1
8
8.3
21
8.1
9
8.8
25
8.7
9
8.4
23
Development
7.5
8
8.1
24
8.1
8
8.0
21
8.8
8
8.3
21
8.3
8
8.6
25
Platform
8.5
9
8.7
24
7.5
8
8.6
22
8.5
8
8.6
21
8.5
8
8.1
20
7.7
8
8.4
22
8.1
8
8.0
20
9.2
8
8.6
21
8.7
9
8.6
23
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alipay and PayPay are categorized as Payment Gateways
Unique Categories
Alipay has no unique categories
PayPay has no unique categories
Reviews
Reviewers' Company Size
Alipay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PayPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
15.4%
Accounting
15.4%
Sports
7.7%
Leisure, Travel & Tourism
7.7%
Information Technology and Services
7.7%
Other
46.2%
Information Technology and Services
10.9%
Accounting
10.9%
Banking
8.7%
Retail
6.5%
Computer Software
6.5%
Other
56.5%
Alternatives
Discussions
What is Alipay used for?
1 Comment
AB
Alipay is a digital wallet in China that has more than a billion active users worldwide. Basically it is just like any other UPI apps such as Gpay, PhonePe,...Read more
Alipay has no more discussions with answers
PayPay has no discussions with answers
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