# Alight Benefits Administration vs PlanSource Comparison

| | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 23 | 145 | 
| **Largest Market Segment** | Enterprise (73.9% of reviews) | Mid-Market (67.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Alight Benefits Administration

Pros:
- Convenience (1 reviews)

Cons:
- Poor Customer Support (1 reviews)

### PlanSource

**Not enough data**

---
## Ratings Comparison
| Rating | Alight Benefits Administration | PlanSource | 
|---|---|---|
  | **Meets Requirements** | 8.3 (17 reviews) | 8.5 (117 reviews) | 
  | **Ease of Use** | 7.6 (17 reviews) | 8.4 (118 reviews) | 
  | **Ease of Setup** | 8.5 (8 reviews) | 7.3 (91 reviews) | 
  | **Ease of Admin** | 8.1 (7 reviews) | 8.0 (100 reviews) | 
  | **Quality of Support** | 7.6 (15 reviews) | 8.1 (113 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (7 reviews) | 8.1 (98 reviews) | 
  | **Product Direction (% positive)** | 7.9 (17 reviews) | 7.9 (116 reviews) | 

---
## Pricing

### Alight Benefits Administration

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### PlanSource

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Alight Benefits Administration** | 8.0/10 | 12 |
| **PlanSource** | 8.2/10 | 100 |

#### Benefits Administration Platform Features

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Benefits Record Management** | 8.9 (11 reviews) | 8.7 (88 reviews) | 
| **Enrollment Planning** | 9.1 (11 reviews) | 8.6 (85 reviews) | 
| **Third-Party Carrier Integration** | 7.6 (11 reviews) | 7.9 (76 reviews) | 
| **Document Management** | Feature Not Available | 8.3 (64 reviews) | 
| **Total Compensation Statements** | 7.8 (10 reviews) | 8.1 (36 reviews) | 
| **Self-Service Portal** | 8.3 (12 reviews) | 8.5 (79 reviews) | 
| **Regulatory Compliance** | 9.1 (11 reviews) | 8.5 (61 reviews) | 
| **Mobile Benefits Access** | 7.3 (11 reviews) | 8.1 (45 reviews) | 

#### Benefits Administration Platform Features

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Benefits Record Management** | 8.9 (11 reviews) | 8.7 (88 reviews) | 
| **Enrollment Planning** | 9.1 (11 reviews) | 8.6 (85 reviews) | 
| **Third-Party Carrier Integration** | 7.6 (11 reviews) | 7.9 (76 reviews) | 
| **Document Management** | Feature Not Available | 8.3 (64 reviews) | 
| **Total Compensation Statements** | 7.8 (10 reviews) | 8.1 (36 reviews) | 
| **Self-Service Portal** | 8.3 (12 reviews) | 8.5 (79 reviews) | 
| **Regulatory Compliance** | 9.1 (11 reviews) | 8.5 (61 reviews) | 
| **Benefits Dashboards** | 8.9 (9 reviews) | 8.6 (85 reviews) | 
| **Mobile Benefits Access** | 7.3 (11 reviews) | 8.1 (45 reviews) | 
| **Integrations / APIs** | 7.3 (10 reviews) | 7.5 (45 reviews) | 
| **Internationalization** | 7.0 (9 reviews) | Not enough data | 
| **Mobility** | 7.2 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **AI Text Generation** | 7.4 (7 reviews) | Not enough data | 
| **AI Text Summarization** | 7.1 (7 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.7 (7 reviews) | Not enough data | 

#### Platform

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Customization ** | Feature Not Available | 7.4 (58 reviews) | 
| **Integration APIs** | Feature Not Available | 7.4 (49 reviews) | 
| **Internationalization** | Feature Not Available | 7.8 (30 reviews) | 
| **User, Role, and Access Management** | Feature Not Available | 8.5 (75 reviews) | 
| **Performance** | Feature Not Available | 8.1 (76 reviews) | 
| **Mobility** | Feature Not Available | 7.6 (41 reviews) | 
| **Reporting** | Feature Not Available | 8.0 (73 reviews) | 
| **Dashboards** | Feature Not Available | 8.4 (75 reviews) | 

### Benefits Support

| Product | Score | Reviews |
|---|---|---|
| **Alight Benefits Administration** | 7.2/10 | 6 |
| **PlanSource** | N/A | N/A |

#### Platform Basics

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Reporting** | 5.6 (6 reviews) | Not enough data | 
| **Interoperability** | 6.7 (5 reviews) | Not enough data | 
| **Performance** | 7.8 (6 reviews) | Not enough data | 

#### Platform Content

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Enrollment Planning** | 8.1 (6 reviews) | Not enough data | 
| **Dashboard** | 8.1 (6 reviews) | Not enough data | 
| **Education** | 5.6 (6 reviews) | Not enough data | 
| **Benefits Record Management** | 6.1 (6 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Mobility** | 8.0 (5 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.7 (5 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Reporting** | Feature Not Available | Not enough data | 
| **Monitoring** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Alight Benefits Administration** | N/A | N/A |
| **PlanSource** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)

**Unique to Alight Benefits Administration (1):** [Benefits Support Software](https://www.g2.com/categories/benefits-support)

**Unique to PlanSource (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Alight Benefits Administration | PlanSource | 
|---|---|---|
| **Small-Business** | 0% | 5.2% | 
| **Mid-Market** | 26.1% | 67.9% | 
| **Enterprise** | 73.9% | 26.9% | 

### By Industry

#### Alight Benefits Administration

- **Human Resources:** 13.0%
- **Utilities:** 8.7%
- **Management Consulting:** 8.7%
- **Accounting:** 4.3%
- **Airlines/Aviation:** 4.3%
- **Automotive:** 4.3%
- **Chemicals:** 4.3%
- **Computer Software:** 4.3%
- **Construction:** 4.3%
- **Consumer Services:** 4.3%
- **Other:** 39.1%

#### PlanSource

- **Construction:** 6.7%
- **Hospital & Health Care:** 6.0%
- **Education Management:** 6.0%
- **Entertainment:** 4.5%
- **Information Technology and Services:** 4.5%
- **Retail:** 3.7%
- **Human Resources:** 3.0%
- **Transportation/Trucking/Railroad:** 3.0%
- **Insurance:** 3.0%
- **Food & Beverages:** 3.0%
- **Other:** 56.7%

---
## Alternatives

### Alternatives to Alight Benefits Administration

- [Asure](https://www.g2.com/products/asure/reviews) — 4.0/5 stars (388 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4209 reviews)
- [Forma](https://www.g2.com/products/formabenefits/reviews) — 4.8/5 stars (817 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12623 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1601 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [bswift](https://www.g2.com/products/bswift/reviews) — 3.8/5 stars (31 reviews)
- [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) — 3.8/5 stars (692 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)

### Alternatives to PlanSource

- [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) — 4.6/5 stars (161 reviews)
- [bswift](https://www.g2.com/products/bswift/reviews) — 3.8/5 stars (31 reviews)
- [Benefitfocus](https://www.g2.com/products/benefitfocus/reviews) — 4.2/5 stars (30 reviews)
- [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) — 4.6/5 stars (1446 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1601 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4209 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5309 reviews)
- [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) — 3.9/5 stars (465 reviews)
- [Maxwell Health](https://www.g2.com/products/maxwell-health/reviews) — 4.3/5 stars (51 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)

---
## Top Discussions

### Alight Benefits Administration

No discussions available for this product.

### PlanSource

- Title: [We have several other software that we would like to Integrate with PlanSource. Could a PlanSource Rep contact me to discuss?](https://www.g2.com/discussions/we-have-several-other-software-that-we-would-like-to-integrate-with-plansource-could-a-plansource-rep-contact-me-to-discuss) — 1 comment, 1 upvote
  > **Top comment:** "We have used PlanSource since 2015 and it integrates seamlessly with Paylocity, our HRIS system. It also is integrated with our COBRA administration..."
- Title: [How does PlanSource partner with Insurance carriers?](https://www.g2.com/discussions/how-does-plansource-partner-with-insurance-carriers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "PlanSource has partnerships with leading national insurance carriers who provide monetary credits when employers offer their products to employees and the..."
- Title: [Broker Relationships](https://www.g2.com/discussions/broker-relationships) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We love working with brokers at PlanSource. We partner with them to help them grow their busines- through marketing support, account support and ongoing..."
- Title: [How do you put your customers first?](https://www.g2.com/discussions/account-support) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We take care of our customers. We have 95%+ client retention, and our net promoter score is +56 (that’s on a scale of -100 to +100)! Our NPS score is nearly..."
- Title: [Are you legally approved to operate as a TPA nationally?](https://www.g2.com/discussions/tpa-services) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! And we also operate payroll in 50 states."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alight-benefits-administration-vs-plansource)