Compare Alight Benefits Administration and Justworks 
At a Glance
Market Segments
Enterprise (73.9% of reviews)
Small-Business (74.9% of reviews)
Entry-Level Pricing
No pricing available
$8.00 1 Employee Per Month
Alight Benefits Administration
Star Rating
(23)3.8 out of 5
Market Segments
Enterprise (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Alight Benefits AdministrationJustworks
Star Rating
(1,126)4.6 out of 5
Market Segments
Small-Business (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 Employee Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Justworks excels in user satisfaction, boasting a significantly higher overall score compared to Alight Benefits Administration. Users appreciate its user-friendly interface and the seamless integration with existing systems, making it a preferred choice for small businesses.
- According to verified reviews, Justworks stands out for its quick implementation process, with many users highlighting the intuitive onboarding wizard that simplifies setup. In contrast, Alight Benefits Administration, while configurable, has received mixed feedback regarding its setup experience.
- Users say that Justworks provides exceptional customer support, with quick response times to inquiries. This level of support is a significant advantage for users who value responsive assistance during their HR management processes, whereas Alight's support has not been as frequently praised.
- Reviewers mention that Justworks offers robust automation features that save time and costs, making it an all-in-one HR platform. Users have noted that this automation is a game-changer for managing employee services, while Alight Benefits Administration, despite its self-service capabilities, lacks the same level of comprehensive automation.
- According to recent user feedback, Justworks shines in its ease of use, with many users describing it as simple and easy to navigate. In contrast, while Alight is also considered easy to use, it does not match the high ratings Justworks has received in this area.
- G2 reviewers highlight that Justworks has a strong focus on continuous improvement, with users appreciating the regular updates and enhancements. Alight Benefits Administration is also making strides in this area, but users feel that Justworks is more proactive in implementing changes that directly benefit their experience.
Pricing
Entry-Level Pricing
Alight Benefits Administration
No pricing availableJustworks
Payroll
$8.00
1 Employee Per Month
$50/month + $8 Per Employee Per Month.
Pay your team on time, every time without all the hidden fees.
- Payroll for Salaried & Hourly Employees
- No-Fee Flexible Pay Cycles
- No-Fee Off-Cycle Payments
Free Trial
Alight Benefits Administration
No trial information availableJustworks
Free Trial is available
Ratings
Meets Requirements
8.3
17
9.2
1,044
Ease of Use
7.6
17
9.4
1,064
Ease of Setup
8.5
8
9.3
832
Ease of Admin
8.1
7
9.2
571
Quality of Support
7.6
15
9.2
958
Has the product been a good partner in doing business?
8.3
7
9.2
568
Product Direction (% positive)
7.9
17
9.0
1,036
Features by Category
Core HR
Not enough data
8.9
397
Not enough data
8.9
399
Not enough data
7.8
290
Not enough data
8.5
372
Not enough data
8.9
390
Not enough data
9.1
404
Generative AI
Not enough data
Feature Not Available
Platform
Feature Not Available
7.6
592
Feature Not Available
7.6
553
Feature Not Available
7.7
533
Feature Not Available
8.8
653
Feature Not Available
9.2
651
Feature Not Available
8.7
578
Feature Not Available
8.2
636
Feature Not Available
8.7
641
Employee Self Service
Not enough data
9.4
643
|
Verified
Not enough data
9.1
623
|
Verified
Not enough data
8.8
539
Administration
Not enough data
9.1
632
|
Verified
Not enough data
8.8
582
|
Verified
Not enough data
9.6
643
|
Verified
Not enough data
8.7
542
|
Verified
Not enough data
9.2
599
|
Verified
Not enough data
8.6
492
|
Verified
Not enough data
8.9
554
|
Verified
Not enough data
8.9
486
Not enough data
8.9
490
Taxes
Not enough data
9.1
613
|
Verified
Not enough data
9.1
583
|
Verified
Not enough data
9.1
459
Integration
Not enough data
8.2
470
|
Verified
Not enough data
8.2
455
|
Verified
Not enough data
8.4
488
|
Verified
Not enough data
8.4
474
|
Verified
Platform
Not enough data
8.7
573
|
Verified
Not enough data
9.0
581
|
Verified
Not enough data
9.3
584
|
Verified
Not enough data
9.1
546
|
Verified
Benefits Administration Platform Features
8.9
11
9.0
567
9.1
11
9.0
560
7.6
11
8.1
474
Feature Not Available
8.7
553
7.8
10
8.8
515
8.3
12
9.1
553
9.1
11
9.0
518
7.3
11
8.7
480
Benefits Administration Platform Features
8.9
11
9.0
567
9.1
11
9.0
560
7.6
11
8.1
474
Feature Not Available
8.7
553
7.8
10
8.8
515
8.3
12
9.1
553
9.1
11
9.0
518
8.9
9
9.0
431
7.3
11
8.7
480
7.3
10
8.1
422
7.0
9
Feature Not Available
7.2
9
8.6
387
Generative AI
7.4
7
Feature Not Available
7.1
7
Feature Not Available
6.7
7
Feature Not Available
Platform
Feature Not Available
7.6
592
Feature Not Available
7.6
553
Feature Not Available
7.7
533
Feature Not Available
8.8
653
Feature Not Available
9.2
651
Feature Not Available
8.7
578
Feature Not Available
8.2
636
Feature Not Available
8.7
641
Compliance
Not enough data
8.8
215
Not enough data
Feature Not Available
Not enough data
8.7
185
Platform
Not enough data
9.1
210
Not enough data
9.0
208
Not enough data
9.1
214
Support
Not enough data
8.7
204
Not enough data
8.7
207
Not enough data
8.3
191
Not enough data
8.6
195
Not enough data
8.9
209
Not enough data
9.1
223
Not enough data
9.0
212
Processing
Not enough data
7.6
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
8.1
16
Compliance
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.5
16
Integration
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
7.9
16
Reporting
Not enough data
8.4
16
Not enough data
8.7
14
Not enough data
8.8
16
Platform Basics
Not enough data
8.5
45
Not enough data
9.1
49
Not enough data
8.7
45
Platform Performance
Not enough data
8.4
46
Not enough data
8.6
43
Platform Functionality
Not enough data
8.6
46
Not enough data
8.9
46
Not enough data
8.8
47
Platform Additional Functionality
Not enough data
9.1
46
Not enough data
8.3
44
Not enough data
8.3
43
Generative AI
Not enough data
Feature Not Available
Platform Basics
5.6
6
Not enough data
6.7
5
Not enough data
7.8
6
Not enough data
Platform Content
8.1
6
Not enough data
8.1
6
Not enough data
5.6
6
Not enough data
6.1
6
Not enough data
Platform Additional Functionality
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Platform Performance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
102
Not enough data
9.3
101
Platform Administration
Not enough data
8.0
93
Not enough data
9.0
102
Not enough data
8.4
101
Platform Payment Content
Not enough data
8.7
100
Not enough data
7.9
94
Not enough data
8.7
98
Compatability
Not enough data
7.4
90
Not enough data
7.7
94
Not enough data
7.2
89
Benefits
Not enough data
7.2
97
Not enough data
8.4
100
Core Functionality - Employer of Record (EOR)
Not enough data
Not enough data
Expanded Functionality - Employer of Record (EOR)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Employer of Record (EOR)
Not enough data
Not enough data
Not enough data
Not enough data
Intermediate GEP features
Not enough data
7.9
12
Not enough data
8.3
12
Other GEP Features
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
7.7
13
Time Tracking
Not enough data
9.1
244
Not enough data
8.4
213
Not enough data
8.4
210
Client Invoicing
Not enough data
7.6
169
Not enough data
8.5
173
Not enough data
7.8
165
Mobile Time Tracking
Not enough data
8.6
217
Administration
Not enough data
8.5
178
Not enough data
8.7
173
Not enough data
8.9
182
Not enough data
8.8
173
Not enough data
9.0
184
Platform
Not enough data
8.7
183
Not enough data
8.1
162
Not enough data
8.2
155
Not enough data
9.1
185
Not enough data
8.7
175
Not enough data
7.9
156
Categories
Categories
Shared Categories
Alight Benefits Administration and Justworks are categorized as Benefits Administration
Unique Categories
Alight Benefits Administration is categorized as Benefits Support
Justworks is categorized as PEO Providers, Time Tracking, Core HR, Payroll, Employer of Record (EOR), Contractor Payments, Contractor Management, Multi-Country Payroll, and Global Employment Platforms (GEP)
Reviews
Reviewers' Company Size
Alight Benefits Administration
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Justworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Human Resources
13.0%
Utilities
8.7%
Management Consulting
8.7%
Accounting
4.3%
Airlines/Aviation
4.3%
Other
60.9%
Computer Software
11.7%
Information Technology and Services
10.9%
Marketing and Advertising
7.0%
Non-Profit Organization Management
6.3%
Financial Services
5.6%
Other
58.6%
Discussions
Alight Benefits Administration has no discussions with answers
Does Justworks have an app?
2 Comments
Official Response from Justworks
Yes, Justworks does have a mobile app! More information can be found here: https://help.justworks.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-Read more
What is Justworks used for?
1 Comment
Official Response from Justworks
Justworks is a multi-product platform for a small business' HR needs — automated payroll, benefits management, compliance, healthcare offerings, time...Read more
What are the features of payroll system?
1 Comment
Official Response from Justworks
Justworks Payroll-only product supports the following, and more:
— Payroll for Salaried & Hourly Employees
— Contractor Payments
— Flexible Pay...Read more
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