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At a Glance
Market Segments
Small-Business (58.6% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
Free 10000 search requests Per Month
Free Trial 1 User Per Month
Algolia
Star Rating
(447)4.5 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 search requests Per Month
Free Trial is available
Browse all 4 pricing plansGuru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Algolia excels in typo tolerance with a score of 9.0, allowing for effective search even with minor errors, while Guru follows closely with a score of 9.4, indicating strong performance but slightly less flexibility in handling typos.
- Reviewers mention that Guru shines in federated search, scoring 9.5 compared to Algolia's 8.5, highlighting Guru's ability to integrate and search across multiple data sources seamlessly, which is crucial for users needing comprehensive search capabilities.
- G2 users indicate that Guru's quality of support is superior, with a score of 9.4, reflecting positive experiences with customer service, while Algolia's score of 8.8 suggests room for improvement in their support offerings.
- Users on G2 report that Algolia's adaptive learning feature scores 9.0, which helps in personalizing search results based on user behavior, whereas Guru's score of 8.7 indicates it may not be as robust in this area, potentially affecting user experience.
- Reviewers mention that Guru's search analytics capabilities are highly rated at 9.5, providing valuable insights into search performance, while Algolia's score of 8.6 suggests it may not offer as comprehensive analytics, which could impact decision-making for users.
- Users say that both products perform well in ease of admin, scoring equally at 9.0, but Guru's overall user experience shines through in other areas, making it a more favorable choice for those prioritizing ease of use and setup.
Pricing
Entry-Level Pricing
Algolia
Build
Free
10000 search requests Per Month
Start for free - no card details needed
- 10K search requests/month
- 1M records included
- 10K AI Recommendation requests/month
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Algolia
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
9.0
363
9.2
1,910
Ease of Use
8.6
363
9.3
1,932
Ease of Setup
8.4
249
9.3
949
Ease of Admin
8.9
218
9.0
476
Quality of Support
8.8
313
9.3
1,508
Has the product been a good partner in doing business?
9.1
197
9.4
429
Product Direction (% positive)
8.9
347
9.2
1,809
Features by Category
Content Management
Not enough data
9.3
105
Not enough data
9.3
104
Not enough data
9.4
104
Content Discovery
Not enough data
9.3
105
Not enough data
9.2
103
Not enough data
9.2
102
Not enough data
8.9
102
Not enough data
9.3
99
Not enough data
9.1
101
Generative AI
Not enough data
9.1
63
Not enough data
9.1
64
Administration
Not enough data
9.2
676
Not enough data
9.2
670
Not enough data
9.1
665
Knowledge Management
Not enough data
9.6
789
Not enough data
9.2
739
Not enough data
9.2
700
Compliance
Not enough data
9.2
686
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
631
Customer Support
Not enough data
9.2
759
Not enough data
9.2
718
Not enough data
9.0
646
Data Security
Not enough data
9.2
633
Not enough data
9.2
629
Not enough data
9.3
650
Not enough data
9.1
633
Administration
Not enough data
9.2
677
Not enough data
9.3
700
Not enough data
9.4
767
Generative AI
Not enough data
9.0
483
Merchandising
8.3
50
Not enough data
9.0
61
Not enough data
8.6
57
Not enough data
7.2
44
Not enough data
7.5
44
Not enough data
Analytics
8.3
61
Not enough data
7.7
54
Not enough data
Administration
8.1
60
Not enough data
8.3
64
Not enough data
Knowledge Pages
Not enough data
9.0
683
Not enough data
9.1
640
Not enough data
9.0
682
Not enough data
8.8
582
Not enough data
8.9
542
Not enough data
9.1
554
Knowledge Dissemination
Not enough data
8.9
667
Not enough data
9.0
665
Not enough data
9.5
736
Not enough data
9.1
712
Not enough data
9.1
574
Not enough data
9.2
576
Not enough data
9.3
580
Not enough data
9.0
547
Not enough data
9.2
558
Agentic AI - Knowledge Base
Not enough data
8.6
99
Not enough data
8.9
100
Not enough data
8.8
97
Compatibility
Not enough data
9.3
93
Not enough data
8.9
90
Not enough data
8.9
92
Agentic AI - Enterprise Search Software
Not enough data
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Search Queries
Not enough data
9.2
91
Not enough data
9.4
94
Not enough data
9.1
89
Not enough data
9.1
86
Not enough data
9.3
91
AI powered search - Enterprise Search Software
Not enough data
8.7
28
Not enough data
8.2
27
Not enough data
9.3
28
Functionality
Not enough data
9.0
91
Not enough data
9.4
93
Not enough data
9.1
93
Compatibility - Enterprise Search Software
Not enough data
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Functionality - Enterprise Search Software
Not enough data
8.8
27
Not enough data
9.5
27
Not enough data
9.0
27
Search Queries - Enterprise Search Software
Not enough data
8.9
28
Not enough data
9.5
29
Not enough data
8.4
29
Not enough data
9.2
28
Search Setup
8.9
117
Not enough data
8.7
114
Not enough data
8.4
108
Not enough data
7.9
94
Not enough data
Product Discovery
8.2
98
Not enough data
7.9
100
Not enough data
7.7
99
Not enough data
8.3
107
Not enough data
8.4
110
Not enough data
Integration
8.6
104
Not enough data
7.4
82
Not enough data
7.7
91
Not enough data
Responses
Not enough data
8.6
53
Not enough data
8.7
52
Not enough data
9.2
55
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.4
50
Not enough data
8.2
52
Not enough data
8.8
53
Not enough data
9.0
51
Platform
Not enough data
8.8
55
Not enough data
8.7
51
Not enough data
8.6
52
Autonomy - AI Agents
Not enough data
8.9
55
Not enough data
8.8
53
Not enough data
8.8
55
Not enough data
8.8
54
Generative AI
Not enough data
9.0
55
Not enough data
8.8
53
Computing
7.5
26
Not enough data
7.7
28
Not enough data
8.3
25
Not enough data
Experimental Design
8.1
27
Not enough data
7.2
25
Not enough data
7.3
25
Not enough data
Analytics
8.2
28
Not enough data
6.9
24
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Search Experience Management - Site Search
8.1
7
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
9.4
6
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
Functionality - Site Search
7.7
8
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
Generative AI - Site Search
8.3
7
Not enough data
8.1
7
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Algolia and Guru share no categories
Unique Categories
Algolia is categorized as E-Commerce Search, Emerging AI Software, A/B Testing, E-Merchandising, Natural Language Processing (NLP), and Site Search Software
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Algolia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.3%
Retail
9.9%
Information Technology and Services
9.2%
Internet
5.7%
Apparel & Fashion
5.4%
Other
53.4%
Computer Software
14.9%
Information Technology and Services
11.1%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Discussions
How fast is Algolia?
1 Comment
MB
With search, speed is a crucial factor. Most of our search queries take less than 20ms to be processed.Read more
How does Algolia count records and operations?
1 Comment
MB
Records and operations can be a tricky topic. Try this documentation to help you out!...Read more
Which languages are supported by the engine?
1 Comment
MB
Our engine is language-agnostic: it supports alphabet-based and symbol-based languages (such as Chinese, Japanese or Korean).
To set the language(s) you...Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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