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At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Enterprise (52.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Alfresco Community
Star Rating
(12)4.6 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Alfresco CommunityHyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, particularly with its Document Generation feature, which received a score of 8.7. In contrast, Alfresco Community's Document Assembly feature scored slightly lower at 8.4, indicating that OnBase may offer more robust capabilities for tailoring documents to specific needs.
- Reviewers mention that OnBase's Process Automation feature stands out with a score of 9.1, making it a strong choice for organizations looking to streamline workflows. Alfresco Community, however, scored 7.8 in this area, suggesting it may not be as effective in automating processes.
- G2 users highlight that OnBase's Knowledge Management capabilities are impressive, scoring 9.5, which indicates a strong ability to manage and share information. Alfresco Community's Knowledge Management scored lower at 9.0, suggesting that while it is still effective, it may not provide the same level of depth.
- Users on G2 report that OnBase's API Connection feature scored 8.7, which is beneficial for integrating with other systems. Alfresco Community's API capabilities scored lower at 7.8, indicating potential limitations in connectivity with third-party applications.
- Reviewers say that OnBase's Quality of Support is rated at 8.3, which is commendable, but Alfresco Community slightly edges it out with a score of 8.5, suggesting that users may find better support resources and responsiveness with Alfresco.
- Users report that OnBase's Performance and Reliability scored 8.6, indicating a solid performance track record. In comparison, Alfresco Community's score of 8.3 suggests it may not be as consistently reliable, which could be a consideration for businesses that prioritize uptime and performance.
Pricing
Entry-Level Pricing
Alfresco Community
No pricing availableHyland OnBase
No pricing availableFree Trial
Alfresco Community
Free Trial is available
Hyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.6
11
8.8
166
Ease of Use
8.9
11
8.3
288
Ease of Setup
8.1
8
7.6
200
Ease of Admin
Not enough data
8.1
90
Quality of Support
8.5
10
8.3
148
Has the product been a good partner in doing business?
Not enough data
8.9
88
Product Direction (% positive)
10.0
11
8.0
160
Features by Category
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.9
9
8.6
89
8.9
9
8.8
73
8.3
9
8.5
68
9.4
8
8.8
68
9.3
9
8.2
72
8.7
9
8.4
67
7.4
9
8.4
70
8.0
9
8.0
62
7.6
9
8.2
58
8.1
9
8.6
91
8.5
8
8.3
74
6.9
9
7.0
41
Workflow
8.1
8
9.1
83
7.7
8
8.7
74
8.5
9
8.6
68
9.2
8
9.0
79
8.1
7
8.7
58
Platform
7.5
8
8.5
42
8.7
9
8.6
86
8.9
9
8.5
72
8.8
8
8.7
74
8.1
8
8.5
64
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alfresco Community and Hyland OnBase are categorized as Enterprise Content Management (ECM)
Unique Categories
Alfresco Community is categorized as AWS Marketplace
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, No-Code Development Platforms, and Document Management
Reviews
Reviewers' Company Size
Alfresco Community
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Publishing
25.0%
Accounting
25.0%
Research
8.3%
Non-Profit Organization Management
8.3%
Market Research
8.3%
Other
25.0%
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Discussions
Alfresco Community has no discussions with answers
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
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