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Compare Alexa for Business and Collect.chat

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At a Glance
Alexa for Business
Alexa for Business
Star Rating
(44)4.2 out of 5
Market Segments
Small-Business (55.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Alexa for Business
Collect.chat
Collect.chat
Star Rating
(14)4.6 out of 5
Market Segments
Small-Business (83.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plans

Alexa for Business vs Collect.chat

When assessing the two solutions, reviewers found Alexa for Business easier to use and do business with overall. However, reviewers preferred the ease of set up with Collect.chat, along with administration.

  • Reviewers felt that Alexa for Business meets the needs of their business better than Collect.chat.
  • When comparing quality of ongoing product support, reviewers felt that Alexa for Business is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Collect.chat over Alexa for Business.
Pricing
Entry-Level Pricing
Alexa for Business
No pricing available
Collect.chat
Free
Free
Per Month
Browse all 4 pricing plans
Free Trial
Alexa for Business
No trial information available
Collect.chat
No trial information available
Ratings
Meets Requirements
8.8
29
8.2
12
Ease of Use
8.7
29
8.6
12
Ease of Setup
7.5
6
9.6
8
Ease of Admin
8.0
5
9.0
8
Quality of Support
8.9
28
8.2
12
Has the product been a good partner in doing business?
9.7
5
8.3
8
Product Direction (% positive)
7.6
29
9.0
12
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
Not enough data
Messenger
Not enough data
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Not enough data
Channels
Not enough data
Not enough data
Not enough data
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Not enough data
Customers
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
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Responses
Not enough data
Not enough data
Not enough data
Not enough data
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Platform
Not enough data
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Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alexa for Business
Alexa for Business
Collect.chat
Collect.chat
Alexa for Business and Collect.chat are categorized as Chatbots
Unique Categories
Alexa for Business
Alexa for Business has no unique categories
Collect.chat
Collect.chat is categorized as Online Form Builder, Survey, and Conversational Marketing
Reviews
Reviewers' Company Size
Alexa for Business
Alexa for Business
Small-Business(50 or fewer emp.)
55.8%
Mid-Market(51-1000 emp.)
25.6%
Enterprise(> 1000 emp.)
18.6%
Collect.chat
Collect.chat
Small-Business(50 or fewer emp.)
83.3%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Alexa for Business
Alexa for Business
Higher Education
14.0%
Information Technology and Services
11.6%
Education Management
7.0%
Real Estate
4.7%
Marketing and Advertising
4.7%
Other
58.1%
Collect.chat
Collect.chat
Marketing and Advertising
25.0%
Internet
25.0%
Printing
8.3%
Information Technology and Services
8.3%
Hospitality
8.3%
Other
25.0%
Alternatives
Alexa for Business
Alexa for Business Alternatives
Fin by Intercom
Fin by Intercom
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Drift
Drift
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Zendesk for Customer Service
Zendesk for Customer Service
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Kore.AI
Kore.AI
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Collect.chat
Collect.chat Alternatives
Drift
Drift
Add Drift
Fin by Intercom
Fin by Intercom
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Landbot
Landbot
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LiveAgent
LiveAgent
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Discussions
Alexa for Business
Alexa for Business Discussions
Monty the Mongoose crying
Alexa for Business has no discussions with answers
Collect.chat
Collect.chat Discussions
Monty the Mongoose crying
Collect.chat has no discussions with answers