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Compare AlertOps and Opsgenie 
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At a Glance
Market Segments
Small-Business (72.0% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
$0.00 5 Users Maximum -Per Month - Billed Annually
No pricing available
AlertOps
Star Rating
(152)4.7 out of 5
Market Segments
Small-Business (72.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 5 Users Maximum -Per Month - Billed Annually
Browse all 4 pricing plansOpsgenie
Star Rating
(49)4.3 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpsgenieSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Opsgenie excels in "Timely Alerts" with a score of 9.2, ensuring that critical notifications are delivered promptly, while AlertOps shines even brighter with a score of 9.6, indicating a superior ability to alert users in real-time.
- Reviewers mention that Opsgenie's "Ticket Accuracy" is rated at 8.8, which is commendable, but AlertOps outperforms it with a score of 9.3, suggesting that users find AlertOps more reliable in managing and resolving incidents accurately.
- G2 users highlight that Opsgenie has a solid "Quality of Support" rating of 8.7, but AlertOps stands out with a higher score of 9.2, indicating that users feel more supported and satisfied with the assistance they receive from AlertOps.
- Users on G2 note that while Opsgenie has a decent "Ease of Setup" score of 8.1, AlertOps offers a smoother onboarding experience with a score of 8.4, making it easier for new users to get started without extensive technical knowledge.
- Reviewers mention that Opsgenie's "Management Tools" for "Ticket Assignment" score 8.8, which is effective, but AlertOps' score of 9.1 suggests a more intuitive and efficient system for managing ticket assignments, enhancing team collaboration.
- Users say that while both products have similar scores for "Constant Monitoring" at 9.2, AlertOps' additional features for "Lifecycle Visualization" and "Standardization" with scores of 8.3 and 8.9 respectively, provide a more comprehensive approach to incident management.
Pricing
Entry-Level Pricing
AlertOps
Starter Pack
$0.00
5 Users Maximum -Per Month - Billed Annually
Easy on-call scheduling, unlimited API calls, enriched alerts & on-line help
- Try For Free - Industry Leading Incident Alerting Features
Opsgenie
No pricing availableFree Trial
AlertOps
Free Trial is available
Opsgenie
Free Trial is available
Ratings
Meets Requirements
9.2
133
8.9
38
Ease of Use
8.8
133
8.3
38
Ease of Setup
8.4
93
8.1
22
Ease of Admin
8.8
87
8.6
23
Quality of Support
9.3
114
8.7
29
Has the product been a good partner in doing business?
9.6
86
8.6
22
Product Direction (% positive)
9.0
122
9.4
36
Features by Category
Monitoring
9.2
44
|
Verified
9.3
29
|
Verified
9.6
45
|
Verified
9.2
30
|
Verified
9.4
45
|
Verified
8.8
29
|
Verified
Not enough data
Not enough data
Management Tools
9.2
42
|
Verified
8.9
28
|
Verified
9.0
44
|
Verified
8.6
28
|
Verified
8.5
42
|
Verified
8.4
24
|
Verified
Generative AI
Not enough data
7.3
5
Not enough data
7.0
5
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
21
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AlertOps and Opsgenie are categorized as Incident Management and IT Alerting
Unique Categories
AlertOps has no unique categories
Opsgenie has no unique categories
Reviews
Reviewers' Company Size
AlertOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Opsgenie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.7%
Computer & Network Security
16.7%
Computer Software
6.0%
Logistics and Supply Chain
2.0%
Internet
2.0%
Other
20.7%
Computer Software
24.5%
Information Technology and Services
18.4%
Telecommunications
10.2%
Retail
8.2%
Marketing and Advertising
6.1%
Other
32.7%
Alternatives
Discussions
How does the 14 day trial work?
1 Comment
Official Response from AlertOps
Your 14 day trials starts immediately after selecting a plan, and completing the signup process. No credit card is required to trial the product. You may...Read more
What are your payment options?
1 Comment
Official Response from AlertOps
We offer monthly and yearly payment options, and accept all major credit cards (Visa, MasterCard, Amex). For special payment requests, please reach out to...Read more
Is there a limit to how many integrations I can have?
1 Comment
Official Response from AlertOps
Depends. Premium and Enterprise plans have access to unlimited* inbound integrations, while the Standard plan is limited to 5 inbound integrations....Read more
What is Opsgenie?
1 Comment
Official Response from Opsgenie
Opsgenie is a modern incident management platform for operating always-on services that enables dev and ops teams to stay aware and in control of alerts and...Read more
Does Opsgenie with other Atlassian products? Which ones?
1 Comment
Official Response from Opsgenie
Opsgenie has deep integrations with Jira, Jira Ops, Jira Service Desk, and Statuspage. We also offer email integrations with Bitbucket and Bamboo. We offer...Read more
Can I use Opsgenie with on-prem?
1 Comment
Official Response from Opsgenie
Yes! Opsgenie is a great modern incident management solution for on-prem, cloud, and hybrid environments. Here’s a great blog post...Read more
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