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Compare AlertOps and BigPanda 
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At a Glance
Market Segments
Small-Business (72.0% of reviews)
Enterprise (42.3% of reviews)
Entry-Level Pricing
$0.00 5 Users Maximum -Per Month - Billed Annually
No pricing available
AlertOps
Star Rating
(152)4.7 out of 5
Market Segments
Small-Business (72.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 5 Users Maximum -Per Month - Billed Annually
Browse all 4 pricing plansBigPanda
Star Rating
(117)4.5 out of 5
Market Segments
Enterprise (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BigPandaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigPanda excels in its Lifecycle Visualization feature, scoring 9.3, which allows teams to see the entire lifecycle of incidents, making it easier to manage and resolve issues effectively. In contrast, AlertOps scored lower at 8.3, indicating that users may find its visualization capabilities less comprehensive.
- Reviewers mention that AlertOps shines in Timely Alerts, achieving a score of 9.6, which is higher than BigPanda's 9.3. This suggests that AlertOps may provide faster and more reliable notifications, crucial for incident management.
- G2 users highlight BigPanda's strong Ticket Assignment feature, with a score of 9.3, which allows for efficient distribution of tasks among team members. AlertOps, while still effective, scored slightly lower at 9.1, indicating a potential area for improvement.
- Users on G2 report that both products have high Quality of Support, with both scoring 9.2. However, AlertOps users specifically mention that their support team is particularly responsive and helpful, which may enhance the overall user experience.
- Reviewers say that BigPanda's Artificial Intelligence capabilities, scoring 8.7, are beneficial for automating routine tasks, but some users feel that it could be more advanced compared to AlertOps, which scored 9.0 in Machine Learning, indicating a stronger focus on predictive analytics.
- Users report that both platforms have solid System Integration capabilities, with BigPanda scoring 9.1 and AlertOps slightly lower at 8.8. However, users mention that BigPanda's integrations are more seamless with larger enterprise systems, making it a better fit for larger organizations.
Pricing
Entry-Level Pricing
AlertOps
Starter Pack
$0.00
5 Users Maximum -Per Month - Billed Annually
Easy on-call scheduling, unlimited API calls, enriched alerts & on-line help
- Try For Free - Industry Leading Incident Alerting Features
BigPanda
No pricing availableFree Trial
AlertOps
Free Trial is available
BigPanda
No trial information availableRatings
Meets Requirements
9.2
133
9.1
85
Ease of Use
8.8
133
9.1
85
Ease of Setup
8.4
93
8.2
28
Ease of Admin
8.8
87
8.7
32
Quality of Support
9.3
114
9.1
82
Has the product been a good partner in doing business?
9.6
86
8.8
32
Product Direction (% positive)
9.0
122
9.9
78
Features by Category
Monitoring
9.2
44
|
Verified
9.4
62
|
Verified
9.6
45
|
Verified
9.3
63
|
Verified
9.4
45
|
Verified
9.2
64
|
Verified
Not enough data
Not enough data
Management Tools
9.2
42
|
Verified
9.2
62
9.0
44
|
Verified
9.1
63
|
Verified
8.5
42
|
Verified
9.3
60
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
31
Not enough data
9.0
31
Not enough data
9.1
32
Issue Resolution
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
9.1
31
Management
Not enough data
9.1
31
Not enough data
9.6
31
Not enough data
8.6
31
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.6
6
Not enough data
9.2
6
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
21
Feature Not Available
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AlertOps and BigPanda are categorized as Incident Management and IT Alerting
Unique Categories
AlertOps has no unique categories
BigPanda is categorized as AIOps Platforms and ServiceNow Store Apps
Reviews
Reviewers' Company Size
AlertOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BigPanda
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.7%
Computer & Network Security
16.7%
Computer Software
6.0%
Logistics and Supply Chain
2.0%
Internet
2.0%
Other
20.7%
Information Technology and Services
39.6%
Computer Software
9.9%
Marketing and Advertising
6.3%
Broadcast Media
5.4%
Telecommunications
3.6%
Other
35.1%
Alternatives
Discussions
How does the 14 day trial work?
1 Comment
Official Response from AlertOps
Your 14 day trials starts immediately after selecting a plan, and completing the signup process. No credit card is required to trial the product. You may...Read more
What are your payment options?
1 Comment
Official Response from AlertOps
We offer monthly and yearly payment options, and accept all major credit cards (Visa, MasterCard, Amex). For special payment requests, please reach out to...Read more
Is there a limit to how many integrations I can have?
1 Comment
Official Response from AlertOps
Depends. Premium and Enterprise plans have access to unlimited* inbound integrations, while the Standard plan is limited to 5 inbound integrations....Read more
What is the use of Bigpanda?
1 Comment
JA
BigPanda is an observability platform. In a nutshell, it automates alerting/alarming, initial event criticality determination, notifications and ticket...Read more
BigPanda has no more discussions with answers
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