# AlertMedia vs OnSolve Platform Comparison --- ## AI Generated Summary - **G2 reviewers report** that AlertMedia excels in user experience, with many praising its **simple and intuitive interface**. Users appreciate how easy it is to send important updates quickly and stay informed during emergencies, highlighting the user-friendly dashboard and app layout. - **Users say** that OnSolve Platform offers robust features for critical event management, particularly its **real-time, customizable alerts**. Reviewers have noted that the platform's ability to deliver timely notifications during critical events enhances their response capabilities, making it a reliable choice for enterprise-level needs. - **According to verified reviews** , AlertMedia stands out for its quick implementation process, with users noting that the onboarding experience is straightforward and efficient. This ease of setup allows teams to start using the platform effectively without extensive training. - **Reviewers mention** that while OnSolve Platform has a solid reputation for stability and reliability, some users have experienced challenges with configuration, particularly when integrating with other systems like ServiceNow. This can lead to a steeper learning curve for new users. - **G2 reviewers highlight** AlertMedia's exceptional support quality, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. This level of support is crucial for organizations that rely on timely communication during emergencies. - **Users note** that while OnSolve Platform is favored in enterprise settings, it may not cater as effectively to mid-market needs compared to AlertMedia, which has a strong focus on providing solutions tailored for mid-sized organizations, as reflected in its higher percentage of mid-market reviews. | | AlertMedia | OnSolve Platform | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | | **Total Reviews** | 530 | 15 | | **Largest Market Segment** | Mid-Market (58.2% of reviews) | Enterprise (60.0% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | --- ## Top Pros & Cons ### AlertMedia Pros: - Ease of Use (96 reviews) - Customer Support (48 reviews) Cons: - Notification Issues (14 reviews) - Inefficiency (8 reviews) ### OnSolve Platform Pros: - Alerting System (2 reviews) - Alerts Management (2 reviews) Cons: - Complexity (2 reviews) - Inefficiency (2 reviews) --- ## Ratings Comparison | Rating | AlertMedia | OnSolve Platform | |---|---|---| | **Meets Requirements** | 9.5 (374 reviews) | 8.7 (13 reviews) | | **Ease of Use** | 9.5 (378 reviews) | 9.0 (13 reviews) | | **Ease of Setup** | 9.3 (323 reviews) | 8.3 (10 reviews) | | **Ease of Admin** | 9.3 (285 reviews) | 8.7 (9 reviews) | | **Quality of Support** | 9.6 (352 reviews) | 9.0 (10 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (281 reviews) | 8.8 (7 reviews) | | **Product Direction (% positive)** | 9.5 (348 reviews) | 7.1 (12 reviews) | --- ## Pricing ### AlertMedia #### Entry-Level Pricing No pricing available #### Free Trial No information available ### OnSolve Platform #### Entry-Level Pricing Plan: Mass Notification Price: Contact Us Description: Whether it’s an emergency or day-to-day operations, effective communication is critical to maintaining business continuity and employee and public safety Key Features: - Two-Way Messaging - Multiple Modalities - Geo-Enabled Alerts [Browse all 4 editions](https://www.g2.com/products/onsolve-platform/pricing) #### Free Trial No --- ## Features Comparison By Category ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **AlertMedia** | N/A | N/A | | **OnSolve Platform** | N/A | N/A | #### ServiceNow Apps | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **ServiceNow Integration** | Not enough data | Not enough data | | **Value** | Not enough data | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Dark Web Monitoring | Product | Score | Reviews | |---|---|---| | **AlertMedia** | N/A | N/A | | **OnSolve Platform** | N/A | N/A | #### Functionality | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Monitoring - Deep Web** | Not enough data | Not enough data | | **Monitoring - Dark Web** | Not enough data | Not enough data | | **Analysis** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | | **Simple Search** | Not enough data | Not enough data | | **Leak Source** | Not enough data | Not enough data | | **Centralized Dashboard** | Not enough data | Not enough data | | **Real-Time Alerts** | Not enough data | Not enough data | ### Proactive Notification | Product | Score | Reviews | |---|---|---| | **AlertMedia** | N/A | N/A | | **OnSolve Platform** | N/A | N/A | #### Messaging Channels | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **SMS Messaging** | Not enough data | 9.7 (5 reviews) | | **Email** | Not enough data | 9.3 (5 reviews) | | **Voice Messaging** | Not enough data | 9.0 (5 reviews) | | **Two way messaging** | Not enough data | Not enough data | #### Administration | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Scheduling** | Not enough data | 9.7 (5 reviews) | | **Triggered Notifications** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **AlertMedia** | N/A | N/A | | **OnSolve Platform** | N/A | N/A | #### Monitoring & Listening | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Social Measurement** | Not enough data | Not enough data | | **Influencer Identification** | Not enough data | Not enough data | | **Brand Monitoring** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Competitor Analysis** | Not enough data | Not enough data | #### Agentic AI - Social Media Listening Tools | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Data Management & Analysis | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Sentiment Analysis** | Not enough data | Not enough data | | **Social Reporting** | Not enough data | Not enough data | | **Alerts and Notifications** | Not enough data | Not enough data | | **Advanced Data Filtering** | Not enough data | Not enough data | ### Protective Intelligence Platforms | Product | Score | Reviews | |---|---|---| | **AlertMedia** | 8.5/10 | 105 | | **OnSolve Platform** | N/A | N/A | #### Threat Identification | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Proactive Listening** | 8.6 (92 reviews) | Not enough data | | **External Data Mining** | 8.3 (88 reviews) | Not enough data | | **POI Profiles** | 7.9 (83 reviews) | Not enough data | | **Threat Reporting** | 8.7 (94 reviews) | Not enough data | #### Threat Assessment | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Graphical and Link Analysis** | 8.6 (91 reviews) | Not enough data | | **Threat Scoring** | 8.4 (92 reviews) | Not enough data | #### Threat Monitoring | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Threat Alerts** | 9.2 (98 reviews) | Not enough data | | **Continuous Monitoring** | 9.2 (95 reviews) | Not enough data | | **Investigation Management** | 8.4 (85 reviews) | Not enough data | #### Platform | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Reporting and Analytics** | 8.6 (96 reviews) | Not enough data | | **Connections and Integrations** | 8.5 (95 reviews) | Not enough data | | **Collaboration Tools** | 8.7 (93 reviews) | Not enough data | ### Critical Event Management (CEM) Platforms | Product | Score | Reviews | |---|---|---| | **AlertMedia** | 9.2/10 | 34 | | **OnSolve Platform** | N/A | N/A | #### Emergency Planning | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Scenario Planning** | 9.3 (18 reviews) | Not enough data | | **Automated Workflows** | 9.0 (18 reviews) | Not enough data | | **Auditing & Compliance** | 9.3 (21 reviews) | Not enough data | #### Emergency Management | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Mass Alerts and Notifications** | 9.8 (34 reviews) | Not enough data | | **Threat Monitoring** | 9.6 (23 reviews) | Not enough data | | **Geolocation** | 9.6 (20 reviews) | Not enough data | | **Integrated Response** | 9.3 (23 reviews) | Not enough data | | **Crisis Communication** | 9.5 (22 reviews) | Not enough data | | **Post-Event Analysis** | 9.2 (22 reviews) | Not enough data | ### IT Alerting | Product | Score | Reviews | |---|---|---| | **AlertMedia** | N/A | N/A | | **OnSolve Platform** | N/A | N/A | #### Generative AI | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | #### Agentic AI - IT Alerting | Feature | AlertMedia | OnSolve Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms), [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Unique to AlertMedia (3):** [Protective Intelligence Platforms](https://www.g2.com/categories/protective-intelligence-platforms), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Dark Web Monitoring Tools](https://www.g2.com/categories/dark-web-monitoring) **Unique to OnSolve Platform (3):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) --- ## Reviewer Demographics ### By Company Size | Segment | AlertMedia | OnSolve Platform | |---|---|---| | **Small-Business** | 5.2% | 13.3% | | **Mid-Market** | 58.2% | 26.7% | | **Enterprise** | 36.7% | 60.0% | ### By Industry #### AlertMedia - **Hospital & Health Care:** 10.3% - **Banking:** 7.4% - **Financial Services:** 5.3% - **Non-Profit Organization Management:** 3.9% - **Manufacturing:** 3.5% - **Insurance:** 3.3% - **Retail:** 2.9% - **Automotive:** 2.7% - **Oil & Energy:** 2.7% - **Chemicals:** 2.7% - **Other:** 55.2% #### OnSolve Platform - **Information Technology and Services:** 13.3% - **Hospital & Health Care:** 13.3% - **Financial Services:** 13.3% - **Transportation/Trucking/Railroad:** 6.7% - **Security and Investigations:** 6.7% - **Pharmaceuticals:** 6.7% - **Law Practice:** 6.7% - **Insurance:** 6.7% - **Hospitality:** 6.7% - **Executive Office:** 6.7% - **Other:** 13.3% --- ## Alternatives ### Alternatives to AlertMedia - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) — 4.7/5 stars (94 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (979 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (727 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2656 reviews) - [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1799 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2050 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7248 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6425 reviews) ### Alternatives to OnSolve Platform - [RedFlag](https://www.g2.com/products/redflag/reviews) — 4.8/5 stars (78 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (954 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews) - [RAVE Alert](https://www.g2.com/products/rave-alert/reviews) — 4.5/5 stars (71 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (779 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (979 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) — 4.7/5 stars (642 reviews) - [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) — 4.5/5 stars (568 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (401 reviews) --- ## Top Discussions ### AlertMedia - Title: [What is AlertMedia used for?](https://www.g2.com/discussions/what-is-alertmedia-used-for) — 1 comment > **Top comment:** "AlertMedia is used to monitor your locations (can be your work locations, facilities, even employee locations) to see if they are in the area of effect for a..." - Title: [How can I get all the zip codes to auto fill the cities and states](https://www.g2.com/discussions/how-can-i-get-all-the-zip-codes-to-auto-fill-the-cities-and-states) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Karla, thank you for sharing your valuable feedback with us! We are always adding new features and capabilities to AlertMedia and often get our best..." ### OnSolve Platform - Title: [What is OnSolve Critical Communications used for?](https://www.g2.com/discussions/what-is-onsolve-critical-communications-used-for) — 1 comment *(includes official response)* > **Top comment:** "The OnSolve Platform is used for accurate emergency mass communications during a critical event. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alertmedia-vs-onsolve-platform)