G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its global coverage, which helps in gaining a broad perspective of brand presence.
Users say that AlertMedia stands out for its exceptional emergency and operational communication features. The platform's visual map displaying real-time weather patterns is particularly praised, making it easier for organizations to stay informed about critical situations.
Reviewers mention that Meltwater's dashboard is customizable and includes automated analytics, which many find helpful for generating daily reports. However, some users note that the initial setup can be a bit challenging, requiring time to fully configure the system.
According to verified reviews, AlertMedia is recognized for its user-friendly interface, making it easy to navigate and manage communication. Users appreciate the ability to create sub-groups for targeted messaging, which enhances operational efficiency.
G2 reviewers highlight that Meltwater's customer service is responsive and supportive, which is crucial for users who may face challenges during implementation. However, some users feel that the platform could improve in matching specific workflow needs.
Users report that AlertMedia has been an outstanding partner throughout the implementation process, with many praising the patience and straightforwardness of the support team. This level of service contributes to a positive overall experience for users in the mid-market segment.
Pricing
Entry-Level Pricing
AlertMedia
No pricing available
Meltwater
No pricing available
Free Trial
AlertMedia
No trial information available
Meltwater
No trial information available
Ratings
Meets Requirements
9.5
367
7.9
2,143
Ease of Use
9.5
371
7.8
2,177
Ease of Setup
9.3
318
7.8
1,155
Ease of Admin
9.3
285
8.1
930
Quality of Support
9.6
347
8.6
2,068
Has the product been a good partner in doing business?
How can I get all the zip codes to auto fill the cities and states
1 Comment
Official Response from AlertMedia
Karla, thank you for sharing your valuable feedback with us! We are always adding new features and capabilities to AlertMedia and often get our best...Read more
What is AlertMedia used for?
1 Comment
BB
AlertMedia is used to monitor your locations (can be your work locations, facilities, even employee locations) to see if they are in the area of effect for a...Read more
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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