Users report that Chainstack excels in its quality of support, with a score of 9.6, while Alchemy's support quality is rated lower at 8.1. Reviewers mention that Chainstack's support team is responsive and helpful, making it easier for users to resolve issues quickly.
Reviewers mention that Alchemy has a higher ease of use rating at 9.7 compared to Chainstack's 9.2. Users on G2 highlight that Alchemy's user interface is more intuitive, which simplifies the onboarding process for new users.
G2 users report that Chainstack shines in its product direction, receiving a perfect score of 10.0, indicating strong confidence in its future development. In contrast, Alchemy's product direction score is significantly lower at 4.8, suggesting some uncertainty among users about its roadmap.
Users say that Chainstack offers robust cost control features with a score of 9.0, which helps businesses manage their expenses effectively. Alchemy, while offering competitive pricing, does not have the same level of cost management tools, leading some users to feel less in control of their budgets.
Reviewers mention that Chainstack's smart contracts functionality is rated at 8.7, which is beneficial for users looking to implement complex blockchain solutions. Alchemy, while also providing smart contract capabilities, does not receive as high praise in this area, with users noting some limitations in customization.
Users on G2 report that Chainstack's scalability is rated at 9.0, making it a preferred choice for businesses anticipating growth. In contrast, Alchemy's scalability features are perceived as less robust, leading some users to express concerns about its ability to handle increased demand.
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