# Alchemer Survey vs Zoho Survey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Alchemer Survey excels in its **intuitive survey builder** , which is praised for being beginner-friendly. Users appreciate the platform's **advanced logic and branching** capabilities, allowing for highly customizable surveys that cater to specific needs.
- **Users say** that Zoho Survey stands out for its **clean and simple interface** , making it easy to create surveys quickly. The drag-and-drop functionality and pre-built templates help users avoid confusion and streamline the survey creation process.
- **Reviewers mention** that while both platforms offer strong reporting features, Zoho Survey's **response-tracking tools** are particularly helpful, enabling users to analyze data efficiently and make informed decisions based on survey results.
- **According to verified reviews** , Alchemer Survey is noted for its **flexible customization options** and powerful features at a reasonable price, making it a great choice for advanced users who want to tailor their surveys extensively.
- **G2 reviewers highlight** that Zoho Survey's **ease of use** is a significant advantage, with many users noting that they can create functional surveys without spending excessive time learning the interface, which is ideal for those needing quick results.
- **Users report** that both platforms provide good customer support, but Alchemer Survey receives slightly higher marks for its **quality of support** , with users appreciating the assistance available for integrating complex features into their surveys.



| | Alchemer Survey | Zoho Survey | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 954 | 1,039 | 
| **Largest Market Segment** | Small-Business (42.2% of reviews) | Small-Business (50.4% of reviews) | 
| **Entry Level Price** | Call Us | 0 | 

---
## Top Pros & Cons

### Alchemer Survey

Pros:
- Ease of Use (33 reviews)
- Customer Support (22 reviews)

Cons:
- Learning Curve (9 reviews)
- Survey Issues (8 reviews)

### Zoho Survey

Pros:
- Ease of Use (74 reviews)
- Ease of Creation (32 reviews)

Cons:
- Limited Customization (27 reviews)
- Survey Issues (16 reviews)

---
## Ratings Comparison
| Rating | Alchemer Survey | Zoho Survey | 
|---|---|---|
  | **Meets Requirements** | 8.9 (806 reviews) | 8.9 (817 reviews) | 
  | **Ease of Use** | 8.8 (807 reviews) | 8.9 (825 reviews) | 
  | **Ease of Setup** | 8.8 (395 reviews) | 8.8 (430 reviews) | 
  | **Ease of Admin** | 8.7 (368 reviews) | 8.7 (319 reviews) | 
  | **Quality of Support** | 8.7 (707 reviews) | 8.5 (731 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (350 reviews) | 8.7 (301 reviews) | 
  | **Product Direction (% positive)** | 8.1 (770 reviews) | 8.9 (786 reviews) | 

---
## Pricing

### Alchemer Survey

#### Entry-Level Pricing

Plan: Enterprise Solutions

Price: Call Us

Description: For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.

We specialize in helping teams, departments, and entire organizations act on feedback.

Key Features:
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services

[Browse all 4 editions](https://www.g2.com/products/alchemer-survey/pricing)

#### Free Trial

Yes

### Zoho Survey

#### Entry-Level Pricing

Plan: FREE

Price: 0

Key Features:
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey

[Browse all 4 editions](https://www.g2.com/products/zoho-survey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | 8.2/10 | 226 |
| **Zoho Survey** | 8.6/10 | 270 |

#### Survey Management

| Feature | Alchemer Survey | Zoho Survey | 
|---|---|---|
| **Survey Builder** | 9.2 (207 reviews) | 9.2 (240 reviews) | 
| **Question Types** | 9.3 (210 reviews) | 9.1 (235 reviews) | 
| **Templates** | 8.2 (159 reviews) | 8.7 (217 reviews) | 
| **Survey Distribution** | 8.7 (187 reviews) | 8.9 (208 reviews) | 

#### Survey Customization

| Feature | Alchemer Survey | Zoho Survey | 
|---|---|---|
| **Branching/Skip Logic** | 9.0 (193 reviews) | 8.7 (194 reviews) | 
| **Branding** | 8.8 (183 reviews) | 8.6 (201 reviews) | 
| **Multimedia Support** | 8.5 (145 reviews) | 8.5 (186 reviews) | 
| **Multilingual Surveys** | 8.1 (141 reviews) | 8.5 (180 reviews) | 

#### Survey Insights

| Feature | Alchemer Survey | Zoho Survey | 
|---|---|---|
| **Reporting & Analytics** | 8.5 (198 reviews) | 8.7 (220 reviews) | 
| **BI Tools Integration** | 7.9 (128 reviews) | 8.4 (186 reviews) | 
| **Data Exporting** | 8.8 (199 reviews) | 8.8 (199 reviews) | 
| **Permissions** | 8.4 (157 reviews) | 8.8 (184 reviews) | 

#### Agentic AI - Survey

| Feature | Alchemer Survey | Zoho Survey | 
|---|---|---|
| **Adaptive Learning** | 5.9 (15 reviews) | 8.0 (45 reviews) | 
| **Proactive Assistance** | 6.0 (14 reviews) | 8.0 (45 reviews) | 
| **Decision Making** | 7.5 (16 reviews) | 8.4 (49 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |

#### Customization

| Feature | Alchemer Survey | Zoho Survey | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Multi-page Forms** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Alchemer Survey | Zoho Survey | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Alchemer Survey (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)



---
## Reviewer Demographics

### By Company Size

| Segment | Alchemer Survey | Zoho Survey | 
|---|---|---|
| **Small-Business** | 42.2% | 50.4% | 
| **Mid-Market** | 32.7% | 32.6% | 
| **Enterprise** | 25.1% | 17.0% | 

### By Industry

#### Alchemer Survey

- **Market Research:** 8.9%
- **Information Technology and Services:** 6.0%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Non-Profit Organization Management:** 4.8%
- **Hospital & Health Care:** 4.4%
- **Higher Education:** 3.6%
- **Research:** 3.6%
- **Computer Software:** 3.5%
- **Management Consulting:** 2.9%
- **Other:** 51.1%

#### Zoho Survey

- **Information Technology and Services:** 10.4%
- **Education Management:** 6.2%
- **Marketing and Advertising:** 5.4%
- **Computer Software:** 5.0%
- **Financial Services:** 3.0%
- **Human Resources:** 2.6%
- **Telecommunications:** 2.5%
- **Hospitality:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 58.6%

---
## Alternatives

### Alternatives to Alchemer Survey

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2064 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5266 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1143 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)

### Alternatives to Zoho Survey

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2064 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5266 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1143 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

---
## Top Discussions

### Alchemer Survey

- Title: [Could you create a calendar for tracking active projects?](https://www.g2.com/discussions/could-you-create-a-calendar-for-tracking-active-projects) — 2 comments, 1 upvote
  > **Top comment:** "Hi Joseph,

There is a Google Calendar integration, which may be of use to you. The Help article URL is:..."
- Title: [How do I make QR codes for the links?](https://www.g2.com/discussions/how-do-i-make-qr-codes-for-the-links) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Dominique, thank you for the question. Here is the three-step guide on how to share your survey with a QR..."
- Title: [How do you determine some of the best questions to use?](https://www.g2.com/discussions/14501-how-do-you-determine-some-of-the-best-questions-to-use) — 2 comments, 1 upvote
  > **Top comment:** "Hi Michelle, 

Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing..."
- Title: [What happens to the data I collect? Is it stored securely?](https://www.g2.com/discussions/2739-security) — 2 comments, 2 upvotes
  > **Top comment:** "Yes it is. Survey Gizmo uses Amazon Web Services to host the platform and store data. AWS is FedRAMP certified and SG uses end-to-end encryption when data..."
- Title: [What is Alchemer used for?](https://www.g2.com/discussions/what-is-alchemer-used-for) — 1 comment
  > **Top comment:** "Its used by businesses and organizations to create surveys, quizzes, and forms to gather insights from customers, employees, and stakeholders for better..."

### Zoho Survey

- Title: [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) — 4 comments, 1 upvote
  > **Top comment:** "It helps create a survey page to gather opinions based on drag and drop method interface."
- Title: [How come sometimes Zoho Survey slow in loading?](https://www.g2.com/discussions/how-come-sometimes-zoho-survey-slow-in-loading) — 3 comments, 1 upvote
  > **Top comment:** "It may be the network issue. please contact your network operator. "
- Title: [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) — 2 comments, 1 upvote
  > **Top comment:** "Zoho Survey is a versatile and user-friendly tool that can be used for various uses. There is a wide variety of questions available, each of which can be..."
- Title: [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) — 2 comments, 1 upvote
  > **Top comment:** "It is an online survey and questionnaire building software can be used or voting as well once integrated."
- Title: [his is very useful](https://www.g2.com/discussions/his-is-very-useful) — 2 comments, 1 upvote
  > **Top comment:** "How are things going "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alchemer-survey-vs-zoho-survey)