Compare Alchemer Survey and Zoho Survey 
At a Glance
Market Segments
Small-Business (41.8% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
Call Us
0
Alchemer Survey
Star Rating
(943)4.4 out of 5
Market Segments
Small-Business (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansZoho Survey
Star Rating
(991)4.4 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Alchemer Survey excels in customization options, allowing users to tailor surveys to their specific needs. One user highlighted the impressive flexibility for market research projects, noting the API access and webhook integrations that enhance functionality.
- Users say that Zoho Survey stands out for its user-friendly interface, making it easy for beginners to create surveys quickly. Reviewers appreciate the simplicity of the design, which facilitates a smooth survey creation process while still providing clear and useful reports.
- According to verified reviews, both platforms receive similar ratings for ease of use, but Alchemer Survey is praised for its intuitive design that supports both simple and complex survey logic. Users have noted how easy it is to navigate and implement various question types.
- Reviewers mention that Zoho Survey offers a reliable experience for professional surveys, with many users highlighting the speed and efficiency of survey creation. This aspect is particularly beneficial for those needing to gather feedback quickly without sacrificing quality.
- G2 reviewers indicate that while Alchemer Survey has a strong focus on customization, it may not be as straightforward for new users compared to Zoho Survey. Some users have expressed that the learning curve can be steeper, despite the robust features available.
- Users report that both platforms provide solid support, but Alchemer Survey's documentation and responsive support team receive specific praise. Users appreciate the quick access to information, which enhances their overall experience with the tool.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
Alchemer Survey
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
8.9
798
8.9
785
Ease of Use
8.8
799
8.9
791
Ease of Setup
8.8
386
8.7
395
Ease of Admin
8.7
367
8.7
318
Quality of Support
8.7
700
8.5
699
Has the product been a good partner in doing business?
8.9
349
8.7
300
Product Direction (% positive)
8.1
764
8.8
756
Features by Category
Survey Management
9.2
203
9.2
212
9.3
208
9.1
209
8.2
157
8.6
195
8.7
186
8.9
193
Survey Customization
9.0
192
8.6
187
8.7
181
8.6
191
8.5
145
8.5
181
8.1
140
8.5
175
Survey Insights
8.5
196
8.7
206
7.9
126
8.4
178
8.8
198
8.8
190
8.4
157
8.7
179
Agentic AI - Survey
6.0
14
7.9
39
6.0
13
7.7
39
7.3
13
8.1
38
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alchemer Survey and Zoho Survey are categorized as Survey
Unique Categories
Alchemer Survey is categorized as Online Form Builder
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.9%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.8%
Other
69.0%
Information Technology and Services
9.9%
Education Management
6.3%
Marketing and Advertising
5.3%
Computer Software
4.9%
Financial Services
3.1%
Other
70.4%
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
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