Compare Alchemer Survey and Jotform 
At a Glance
Market Segments
Small-Business (41.8% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
Call Us
Free
Alchemer Survey
Star Rating
(943)4.4 out of 5
Market Segments
Small-Business (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansJotform
Star Rating
(4,914)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user-friendliness, with many users highlighting its intuitive interface that makes creating forms a breeze. One user mentioned, "What I like most is how easy it is to create forms and find submissions," showcasing its straightforward design.
- Users say that Alchemer Survey stands out for its high level of customization. Reviewers appreciate the flexibility it offers for building tailored surveys, with one user noting, "The level of customization is what really sets Alchemer apart," which is particularly beneficial for complex market research projects.
- According to verified reviews, Jotform's extensive template library and ease of creating specialized forms significantly enhance productivity. Users have praised its ability to streamline processes, such as automatically organizing uploaded documents into Google Drive, which simplifies data management.
- Reviewers mention that while Alchemer Survey provides robust features for survey distribution and branching logic, it can sometimes be less intuitive for new users. However, many appreciate its intuitive design and the support team’s responsiveness, making it easier to navigate complex functionalities.
- G2 reviewers highlight that Jotform's strong market presence is reflected in its high volume of recent reviews, indicating a vibrant user community and ongoing product improvements. This active feedback loop helps ensure that the platform evolves to meet user needs effectively.
- Users report that Alchemer Survey's API access and webhook integrations are valuable for those needing advanced functionality, making it a strong choice for businesses that require deep customization and integration with other tools, despite its lower overall satisfaction ratings compared to Jotform.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Alchemer Survey
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.9
798
9.1
3,797
Ease of Use
8.8
799
9.2
3,876
Ease of Setup
8.8
386
9.1
2,992
Ease of Admin
8.7
367
9.1
2,574
Quality of Support
8.7
700
8.8
2,998
Has the product been a good partner in doing business?
8.9
349
9.1
2,457
Product Direction (% positive)
8.1
764
9.3
3,784
Features by Category
Registration
Not enough data
9.0
753
Not enough data
9.2
770
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Agentic AI - Lead Capture
Not enough data
7.8
52
Not enough data
7.7
50
Data Capture
Not enough data
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Analytics
Not enough data
8.7
61
Not enough data
8.5
63
Customization
Not enough data
9.3
72
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Survey Management
9.2
203
9.3
1175
9.3
208
9.3
1196
8.2
157
8.8
1136
8.7
186
9.0
1089
Survey Customization
9.0
192
8.6
1012
8.7
181
8.6
1060
8.5
145
8.3
945
8.1
140
8.0
851
Survey Insights
8.5
196
8.6
1090
7.9
126
7.9
840
8.8
198
8.8
1091
8.4
157
8.5
1018
Agentic AI - Survey
6.0
14
7.5
126
6.0
13
7.6
123
7.3
13
7.7
126
Notifications
Not enough data
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Settings
Not enough data
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
39
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Customization
Not enough data
9.0
2181
Not enough data
8.8
2035
Not enough data
9.0
2031
Not enough data
8.7
2213
Additional Functionality
Not enough data
8.8
1965
Not enough data
7.7
1694
Not enough data
8.9
2059
Not enough data
8.0
1710
Not enough data
8.9
2023
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Platform Additional Functionality
Not enough data
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Platform
Not enough data
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Categories
Categories
Shared Categories
Alchemer Survey and Jotform are categorized as Survey and Online Form Builder
Unique Categories
Alchemer Survey has no unique categories
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.9%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.8%
Other
69.0%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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