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Compare Alchemer Survey and SurveyPlanet 
At a Glance
Market Segments
Small-Business (42.0% of reviews)
Mid-Market (34.8% of reviews)
Entry-Level Pricing
Call Us
$0.00 1 Free License
Alchemer Survey
Star Rating
(935)4.4 out of 5
Market Segments
Small-Business (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansSurveyPlanet
Star Rating
(25)4.1 out of 5
Market Segments
Mid-Market (34.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.00 1 Free License
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Alchemer Survey excels in providing advanced features like conditional logic and branching options, which allow users to create highly personalized surveys. This capability is often highlighted as a significant advantage over simpler tools, making it a preferred choice for those needing detailed data collection.
- Users say that SurveyPlanet is very user-friendly, with a professional appearance and easy setup process. Reviewers appreciate its ability to display data visually, which aids in quickly understanding results, making it a solid option for those who prioritize ease of use and straightforward analytics.
- According to verified reviews, Alchemer Survey has a much higher overall satisfaction score compared to SurveyPlanet, indicating that users feel more positively about their experience with Alchemer. This is reflected in the robust reporting and analytics features that many users find invaluable for research-based projects.
- Reviewers mention that while SurveyPlanet offers great customer service, with specific praise for helpful support staff, Alchemer Survey's comprehensive support features and resources are often seen as more extensive, contributing to a better overall user experience.
- Users highlight that Alchemer Survey's strong reporting capabilities make it easier to turn raw responses into actionable insights, a feature that is particularly beneficial for businesses looking to leverage survey data effectively. In contrast, while SurveyPlanet provides good data analysis, it may not match the depth offered by Alchemer.
- G2 reviewers note that Alchemer Survey has a significantly larger number of reviews, which adds credibility to its high ratings. This extensive feedback suggests a more established user base, while SurveyPlanet, with fewer reviews, may not reflect as broad a range of user experiences.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
SurveyPlanet
Free
$0.00
1 Free License
- Unlimited Surveys
- Unlimited Questions
- Unlimited Responses
Free Trial
Alchemer Survey
Free Trial is available
SurveyPlanet
No trial information availableRatings
Meets Requirements
8.9
791
9.0
20
Ease of Use
8.8
792
8.4
20
Ease of Setup
8.8
380
9.0
5
Ease of Admin
8.7
366
9.3
5
Quality of Support
8.7
693
8.8
15
Has the product been a good partner in doing business?
8.9
348
Not enough data
Product Direction (% positive)
8.1
757
7.5
19
Features by Category
Survey Management
9.2
199
Not enough data
9.3
205
Not enough data
8.2
156
Not enough data
8.8
184
Not enough data
Survey Customization
9.0
189
Not enough data
8.7
180
Not enough data
8.5
144
Not enough data
8.0
138
Not enough data
Survey Insights
8.4
191
Not enough data
7.9
123
Not enough data
8.8
196
Not enough data
8.5
156
Not enough data
Agentic AI - Survey
5.9
13
Not enough data
5.8
12
Not enough data
7.4
12
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alchemer Survey and SurveyPlanet are categorized as Survey
Unique Categories
Alchemer Survey is categorized as Online Form Builder
SurveyPlanet has no unique categories
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyPlanet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.8%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.7%
Other
69.1%
Retail
13.0%
Education Management
13.0%
Computer Software
13.0%
Marketing and Advertising
8.7%
Sports
4.3%
Other
47.8%
Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
SurveyPlanet has no discussions with answers
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