# Alchemer Survey vs SurveyPlanet Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Alchemer Survey excels in providing advanced features like **conditional logic and branching options** , which allow users to create highly personalized surveys. This capability is often highlighted as a significant advantage over simpler tools, making it a preferred choice for those needing detailed data collection.
- **Users say** that SurveyPlanet is very user-friendly, with a professional appearance and easy setup process. Reviewers appreciate its ability to display data visually, which aids in quickly understanding results, making it a solid option for those who prioritize ease of use and straightforward analytics.
- **According to verified reviews** , Alchemer Survey has a much higher overall satisfaction score compared to SurveyPlanet, indicating that users feel more positively about their experience with Alchemer. This is reflected in the robust reporting and analytics features that many users find invaluable for research-based projects.
- **Reviewers mention** that while SurveyPlanet offers great customer service, with specific praise for helpful support staff, Alchemer Survey's comprehensive support features and resources are often seen as more extensive, contributing to a better overall user experience.
- **Users highlight** that Alchemer Survey's strong reporting capabilities make it easier to turn raw responses into actionable insights, a feature that is particularly beneficial for businesses looking to leverage survey data effectively. In contrast, while SurveyPlanet provides good data analysis, it may not match the depth offered by Alchemer.
- **G2 reviewers note** that Alchemer Survey has a significantly larger number of reviews, which adds credibility to its high ratings. This extensive feedback suggests a more established user base, while SurveyPlanet, with fewer reviews, may not reflect as broad a range of user experiences.



| | Alchemer Survey | SurveyPlanet | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 948 | 25 | 
| **Largest Market Segment** | Small-Business (42.0% of reviews) | Mid-Market (34.8% of reviews) | 
| **Entry Level Price** | Call Us | $0.00 1 Free License | 

---
## Top Pros & Cons

### Alchemer Survey

Pros:
- Ease of Use (35 reviews)
- Customer Support (25 reviews)

Cons:
- Learning Curve (9 reviews)
- Survey Issues (8 reviews)

### SurveyPlanet

**Not enough data**

---
## Ratings Comparison
| Rating | Alchemer Survey | SurveyPlanet | 
|---|---|---|
  | **Meets Requirements** | 8.9 (801 reviews) | 9.0 (20 reviews) | 
  | **Ease of Use** | 8.8 (802 reviews) | 8.4 (20 reviews) | 
  | **Ease of Setup** | 8.8 (389 reviews) | 9.0 (5 reviews) | 
  | **Ease of Admin** | 8.7 (367 reviews) | 9.3 (5 reviews) | 
  | **Quality of Support** | 8.7 (703 reviews) | 8.8 (15 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (349 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.1 (766 reviews) | 7.5 (19 reviews) | 

---
## Pricing

### Alchemer Survey

#### Entry-Level Pricing

Plan: Enterprise Solutions

Price: Call Us

Description: For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.

We specialize in helping teams, departments, and entire organizations act on feedback.

Key Features:
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services

[Browse all 4 editions](https://www.g2.com/products/alchemer-survey/pricing)

#### Free Trial

Yes

### SurveyPlanet

#### Entry-Level Pricing

Plan: Free

Price: $0.00 1 Free License

Key Features:
- Unlimited Surveys
- Unlimited Questions
- Unlimited Responses

[Browse all 4 editions](https://www.g2.com/products/surveyplanet/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | 8.2/10 | 219 |
| **SurveyPlanet** | N/A | N/A |

#### Survey Management

| Feature | Alchemer Survey | SurveyPlanet | 
|---|---|---|
| **Survey Builder** | 9.2 (205 reviews) | Not enough data | 
| **Question Types** | 9.3 (209 reviews) | Not enough data | 
| **Templates** | 8.2 (158 reviews) | Not enough data | 
| **Survey Distribution** | 8.7 (186 reviews) | Not enough data | 

#### Survey Customization

| Feature | Alchemer Survey | SurveyPlanet | 
|---|---|---|
| **Branching/Skip Logic** | 9.0 (192 reviews) | Not enough data | 
| **Branding** | 8.7 (181 reviews) | Not enough data | 
| **Multimedia Support** | 8.5 (145 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.1 (141 reviews) | Not enough data | 

#### Survey Insights

| Feature | Alchemer Survey | SurveyPlanet | 
|---|---|---|
| **Reporting & Analytics** | 8.5 (196 reviews) | Not enough data | 
| **BI Tools Integration** | 7.9 (128 reviews) | Not enough data | 
| **Data Exporting** | 8.8 (199 reviews) | Not enough data | 
| **Permissions** | 8.4 (157 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Alchemer Survey | SurveyPlanet | 
|---|---|---|
| **Adaptive Learning** | 5.9 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (14 reviews) | Not enough data | 
| **Decision Making** | 7.3 (15 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | N/A | N/A |
| **SurveyPlanet** | N/A | N/A |

#### Customization

| Feature | Alchemer Survey | SurveyPlanet | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Multi-page Forms** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Alchemer Survey | SurveyPlanet | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Alchemer Survey (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)



---
## Reviewer Demographics

### By Company Size

| Segment | Alchemer Survey | SurveyPlanet | 
|---|---|---|
| **Small-Business** | 42.0% | 30.4% | 
| **Mid-Market** | 32.8% | 34.8% | 
| **Enterprise** | 25.2% | 34.8% | 

### By Industry

#### Alchemer Survey

- **Market Research:** 8.8%
- **Information Technology and Services:** 6.0%
- **Marketing and Advertising:** 5.8%
- **Education Management:** 5.5%
- **Non-Profit Organization Management:** 4.8%
- **Hospital & Health Care:** 4.4%
- **Higher Education:** 3.6%
- **Research:** 3.6%
- **Computer Software:** 3.4%
- **Management Consulting:** 2.9%
- **Other:** 51.3%

#### SurveyPlanet

- **Retail:** 13.0%
- **Education Management:** 13.0%
- **Computer Software:** 13.0%
- **Marketing and Advertising:** 8.7%
- **Sports:** 4.3%
- **Restaurants:** 4.3%
- **Machinery:** 4.3%
- **Leisure, Travel & Tourism:** 4.3%
- **Legal Services:** 4.3%
- **Information Technology and Services:** 4.3%
- **Other:** 26.1%

---
## Alternatives

### Alternatives to Alchemer Survey

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5121 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1136 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1030 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)

### Alternatives to SurveyPlanet

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1030 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1136 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5121 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5815 reviews)

---
## Top Discussions

### Alchemer Survey

- Title: [Could you create a calendar for tracking active projects?](https://www.g2.com/discussions/could-you-create-a-calendar-for-tracking-active-projects) — 2 comments, 1 upvote
  > **Top comment:** "Hi Joseph,

There is a Google Calendar integration, which may be of use to you. The Help article URL is:..."
- Title: [How do I make QR codes for the links?](https://www.g2.com/discussions/how-do-i-make-qr-codes-for-the-links) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Dominique, thank you for the question. Here is the three-step guide on how to share your survey with a QR..."
- Title: [How do you determine some of the best questions to use?](https://www.g2.com/discussions/14501-how-do-you-determine-some-of-the-best-questions-to-use) — 2 comments, 1 upvote
  > **Top comment:** "Hi Michelle, 

Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing..."
- Title: [What happens to the data I collect? Is it stored securely?](https://www.g2.com/discussions/2739-security) — 2 comments, 2 upvotes
  > **Top comment:** "Yes it is. Survey Gizmo uses Amazon Web Services to host the platform and store data. AWS is FedRAMP certified and SG uses end-to-end encryption when data..."
- Title: [What is Alchemer used for?](https://www.g2.com/discussions/what-is-alchemer-used-for) — 1 comment
  > **Top comment:** "Its used by businesses and organizations to create surveys, quizzes, and forms to gather insights from customers, employees, and stakeholders for better..."

### SurveyPlanet

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alchemer-survey-vs-surveyplanet)