G2 reviewers report that Alchemer Survey excels in providing advanced features like conditional logic and branching options, which allow users to create highly personalized surveys. This capability is often highlighted as a significant advantage over simpler tools, making it a preferred choice for research-based projects.
Users say that SurveyMe stands out for its incentive system, which encourages customers to participate in surveys. This feature is praised for increasing response rates and providing valuable feedback, making it particularly appealing for businesses focused on real-time customer insights.
According to verified reviews, Alchemer Survey has a much higher overall satisfaction score, reflecting its robust reporting and analytics features. Users appreciate how these tools help them turn raw data into actionable insights, a critical aspect for organizations that rely on data-driven decision-making.
Reviewers mention that while SurveyMe is easy to use and user-friendly, it lacks some of the advanced functionalities that Alchemer offers. Users have noted that the simplicity of SurveyMe can be a double-edged sword, as it may not meet the needs of those requiring more complex survey capabilities.
G2 reviewers highlight that Alchemer Survey's implementation process is generally quick and intuitive, with many users appreciating the onboarding experience. This contrasts with SurveyMe, which, while easy to navigate, may not provide the same depth of features that some users desire.
Users report that the quality of support for SurveyMe is commendable, with many praising the responsiveness and helpfulness of the customer service team. However, Alchemer Survey also receives positive feedback for its support, indicating that both platforms prioritize customer assistance, albeit with different strengths in their offerings.
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Alchemer Survey
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What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
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