G2 reviewers report that Alchemer Survey excels in user satisfaction, boasting a higher overall score compared to Forsta. Users appreciate the advanced logic and branching options that allow for the creation of highly personalized surveys, making it a preferred choice for those needing detailed data extraction.
According to verified reviews, Alchemer Survey has a significantly larger number of reviews, indicating a more reliable consensus on its performance. With over 920 reviews compared to Forsta's 293, users feel more confident in the feedback they receive about Alchemer's capabilities.
Users say that Alchemer Survey's implementation process is notably smooth, with many highlighting the intuitive onboarding wizard that simplifies setup. In contrast, Forsta, while praised for its ease of programming, has fewer mentions of a streamlined onboarding experience.
Reviewers mention that Alchemer Survey's reporting and analytics features are robust, allowing users to easily turn raw responses into actionable insights. This is a key advantage for research-based projects, whereas Forsta's reporting capabilities, while solid, do not receive the same level of enthusiasm.
According to recent user feedback, Forsta shines in its priority support and reliability, with users noting that the product has "zero failures." However, Alchemer Survey also receives high marks for its support quality, indicating that both platforms are committed to assisting their users effectively.
G2 reviewers highlight that Alchemer Survey offers a wider variety of question types and templates, which enhances the survey creation process. Users specifically appreciate the conditional logic and piping features that make surveys more engaging, while Forsta's offerings in this area, though competent, are seen as less versatile.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
Forsta’s HX Essentials program gives you all you need to kickstart a best-in-class CX program that helps you understand the full story of your customer.
Could you create a calendar for tracking active projects?
2 Comments
KB
Hi Joseph,
There is a Google Calendar integration, which may be of use to you. The Help article URL is:...Read more
How do I make QR codes for the links?
2 Comments
A
Hi Dominique, thank you for the question. Here is the three-step guide on how to share your survey with a QR...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
I was stuck at a point where i wanted to randomise the answer options in pattern 1.2.3 or 3.2.1, how can we do that instead of making 2 seperate questions and punching options in similar order?
2 Comments
EA
Hi Nadeem - Happy to help! What company are you with & what is your email? - I will open a ticket for you so that our support team can provide you with the...Read more
Is there any way that can allow me to see the backend codes like we can see in similar tool such as Decipher?
2 Comments
ML
Yes you can see the back end codes in Confirmit as well. There are separate folders created at the end for Themes, Question Skins and HTML styles used in the...Read more
When will ConfirmIT match inbuilt mobile layout like Decipher and Qualtrics as I feel this is one feature giving plus point to other competitors?
2 Comments
MS
A big thank you to Confirmit support for clearing my doubt , I have been naïve and unaware how to make best use of responsive layout. It is working for me...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.