Compare Alchemer Feedback Platform and SurveySparrow 
Featured Products
At a Glance
Market Segments
Mid-Market (37.3% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
$19.00
Alchemer Feedback Platform
Star Rating
(194)4.5 out of 5
Market Segments
Mid-Market (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about Alchemer Feedback PlatformSurveySparrow
Star Rating
(2,044)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveySparrow excels in user-friendliness, with many praising its intuitive interface and conversational survey style. Users find it easy to create engaging surveys, which can significantly boost response rates.
- Users say Alchemer Feedback Platform is a powerful tool for those needing advanced survey features. Reviewers appreciate its flexibility and customization options, particularly for complex surveys that require detailed logic and branching.
- According to verified reviews, SurveySparrow has a higher overall satisfaction score, reflecting its ability to meet the needs of small businesses effectively. Users highlight its automation features that streamline feedback collection.
- Reviewers mention that while Alchemer offers robust features, it may not be as accessible for users who prefer a simpler setup. Some users noted that the learning curve can be steep compared to SurveySparrow's more straightforward approach.
- G2 reviewers highlight that both platforms provide solid support, but SurveySparrow's recent feedback emphasizes its modern and engaging feedback collection methods, which can enhance user experience and satisfaction.
- Users report that SurveySparrow's pricing is more transparent and accessible for small businesses, with a clear entry-level price, while Alchemer's pricing model can be less straightforward, requiring potential customers to contact them for details.
Pricing
Entry-Level Pricing
Alchemer Feedback Platform
Business Platform
Contact Us
Per Year
Alchemer’s platform empowers you to do more with feedback. Capture actionable feedback across surveys, websites, apps, and third-party channels – ensuring you never miss a critical moment or customer insight. Integrate feedback with 400+ business systems and automate workflows to trigger real-time actions, empowering your teams to respond instantly and close the loop. Transform feedback data into clear, actionable insights with AI-powered analysis, intuitive dashboards, and robust reporting tools to make an impact on your goals.
- Omnichannel feedback management
- Dashboards & reporting
- AI feedback analysis
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
Alchemer Feedback Platform
Free Trial is available
SurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.1
180
8.7
1,382
Ease of Use
8.8
180
9.0
1,391
Ease of Setup
8.9
100
8.9
886
Ease of Admin
8.8
97
8.8
857
Quality of Support
8.8
152
8.8
1,199
Has the product been a good partner in doing business?
8.9
92
8.9
793
Product Direction (% positive)
7.9
177
8.5
1,232
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.3
12
8.8
42
8.9
9
9.0
37
8.6
7
8.9
32
4.3
5
Feature Not Available
Customization
8.5
9
8.2
30
6.4
7
8.2
34
7.7
8
8.2
32
6.7
7
Feature Not Available
Generative AI
Not enough data
7.8
23
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.2
172
Not enough data
8.2
210
Not enough data
8.3
245
Feedback Analysis
Not enough data
8.0
60
Not enough data
8.2
185
Not enough data
8.4
178
Feedback Sources
Not enough data
8.5
195
Not enough data
9.1
289
Not enough data
8.0
47
Not enough data
8.4
182
Generative AI
Not enough data
7.4
50
Not enough data
Feature Not Available
Survey Management
Not enough data
8.9
610
Not enough data
8.8
616
Not enough data
8.5
561
Not enough data
8.7
566
Survey Customization
Not enough data
8.6
526
Not enough data
8.4
514
Not enough data
8.4
407
Not enough data
8.2
344
Survey Insights
Not enough data
8.4
548
Not enough data
8.2
318
Not enough data
8.6
477
Not enough data
8.5
402
Agentic AI - Survey
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Customization
Not enough data
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Additional Functionality
Not enough data
8.5
133
Not enough data
8.0
89
Not enough data
8.4
120
Not enough data
7.7
87
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
168
Not enough data
8.7
216
Not enough data
8.5
137
Platform Content
Not enough data
8.9
184
Not enough data
8.9
233
Not enough data
Feature Not Available
Not enough data
8.4
135
Platform Additional Functionality
Not enough data
8.6
151
Not enough data
Feature Not Available
Not enough data
8.8
147
Not enough data
8.6
152
Platform
Not enough data
8.5
345
Not enough data
8.4
217
Not enough data
8.4
223
Not enough data
8.5
309
Not enough data
8.9
336
Not enough data
8.7
291
Not enough data
8.4
316
Not enough data
8.5
333
Categories
Categories
Shared Categories
Alchemer Feedback Platform and SurveySparrow are categorized as Experience Management and Feedback Analytics
Unique Categories
Alchemer Feedback Platform has no unique categories
SurveySparrow is categorized as Exit Interview Management, Online Form Builder, Employee Engagement, Survey, and Online Reputation Management
Reviews
Reviewers' Company Size
Alchemer Feedback Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
6.2%
Education Management
6.2%
Higher Education
6.2%
Research
6.2%
Non-Profit Organization Management
5.7%
Other
69.6%
Information Technology and Services
8.7%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
What is Alchemer EFM used for?
1 Comment
KS
It is used to collect, analyze, and act on customer and employee feedback to improve experience (CX/EX), loyalty, and retention.Read more
Alchemer Feedback Platform has no more discussions with answers
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
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