# Alchemer Feedback Platform vs Qualtrics Market Research Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Qualtrics Strategy & Research excels in user experience, with many praising its **intuitive interface** and the ability to create detailed surveys easily. Users appreciate the flexibility it offers, allowing for various question types and seamless integration with other tools.
- **Users say** Alchemer Feedback Platform stands out for its **advanced survey logic** , enabling complex survey designs with features like piping and branching. This flexibility is particularly beneficial for research projects that require nuanced targeting, making it a strong choice for users needing detailed customization.
- **According to verified reviews** , Qualtrics Strategy & Research has a significantly higher overall satisfaction score, reflecting its strong performance in areas like **quality of support** and user engagement. Reviewers highlight the platform's ability to run smoothly and efficiently, enhancing the overall survey experience.
- **Reviewers mention** that while Alchemer Feedback Platform offers robust features, it may not be as user-friendly as Qualtrics. Some users find the setup process less straightforward, which can impact the initial experience for those new to survey software.
- **G2 reviewers highlight** that both platforms provide good support, but Alchemer Feedback Platform receives slightly higher marks for **customer service**. Users appreciate the responsiveness and helpfulness of the support team, which can be crucial for organizations needing quick assistance.
- **Users report** that while Qualtrics Strategy & Research is favored for its comprehensive features and ease of use, Alchemer Feedback Platform's ability to save questions in a library for future use is a valuable time-saver for users who frequently conduct surveys, showcasing its practical utility in everyday tasks.



| | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 197 | 3,017 | 
| **Largest Market Segment** | Mid-Market (36.9% of reviews) | Enterprise (44.9% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | No pricing available | 

---
## Top Pros & Cons

### Alchemer Feedback Platform

Pros:
- Ease of Use (8 reviews)
- Customer Support (4 reviews)

Cons:
- Limited Customization (3 reviews)
- Complexity (2 reviews)

### Qualtrics Market Research

Pros:
- Ease of Use (295 reviews)
- Survey Creation (246 reviews)

Cons:
- Survey Issues (79 reviews)
- Survey Limitations (62 reviews)

---
## Ratings Comparison
| Rating | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
  | **Meets Requirements** | 9.0 (181 reviews) | 8.9 (2515 reviews) | 
  | **Ease of Use** | 8.8 (181 reviews) | 8.5 (2520 reviews) | 
  | **Ease of Setup** | 8.8 (101 reviews) | 8.3 (1069 reviews) | 
  | **Ease of Admin** | 8.8 (97 reviews) | 8.4 (1036 reviews) | 
  | **Quality of Support** | 8.7 (153 reviews) | 8.7 (2189 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (92 reviews) | 8.7 (964 reviews) | 
  | **Product Direction (% positive)** | 7.9 (178 reviews) | 8.1 (2427 reviews) | 

---
## Pricing

### Alchemer Feedback Platform

#### Entry-Level Pricing

Plan: Business Platform

Price: Contact Us Per Year

Description: Alchemer’s platform empowers you to do more with feedback. Capture actionable feedback across surveys, websites, apps, and third-party channels – ensuring you never miss a critical moment or customer insight. Integrate feedback with 400+ business systems and automate workflows to trigger real-time actions, empowering your teams to respond instantly and close the loop. Transform feedback data into clear, actionable insights with AI-powered analysis, intuitive dashboards, and robust reporting tools to make an impact on your goals.

Key Features:
- Omnichannel feedback management
- Dashboards & reporting
- AI feedback analysis

[Learn more about Alchemer Feedback Platform](https://www.g2.com/products/alchemer-feedback-platform/reviews)

#### Free Trial

Yes

### Qualtrics Market Research

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Feedback Platform** | N/A | N/A |
| **Qualtrics Market Research** | 7.6/10 | 20 |

#### User Response Methods

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Survey** | Not enough data | 8.7 (14 reviews) | 
| **Video Snippets** | Not enough data | 6.3 (8 reviews) | 
| **Video Interview** | Not enough data | 5.7 (7 reviews) | 
| **Photo Submission** | Not enough data | 7.3 (8 reviews) | 
| **Text/Notes** | Not enough data | 8.3 (9 reviews) | 

#### Participant Selection

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **In-App** | Not enough data | 6.9 (9 reviews) | 
| **In-Store** | Not enough data | 6.9 (8 reviews) | 
| **On-Site** | Not enough data | 7.5 (8 reviews) | 
| **Recruitment Pool** | Not enough data | 8.1 (8 reviews) | 

#### Insights

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Analytics** | Not enough data | 8.9 (12 reviews) | 
| **Collaboration** | Not enough data | 8.0 (9 reviews) | 
| **Sorting** | Not enough data | 8.8 (10 reviews) | 

#### Generative AI

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.9 (7 reviews) | 

### Statistical Analysis

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Feedback Platform** | N/A | N/A |
| **Qualtrics Market Research** | 8.0/10 | 16 |

#### Administration

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Quality Control** | Not enough data | 8.5 (12 reviews) | 
| **Data Sampling** | Not enough data | 8.2 (12 reviews) | 
| **Collaboration** | Not enough data | 8.9 (12 reviews) | 

#### Capabilities

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Data Visualization** | Not enough data | 8.3 (12 reviews) | 
| **Survival Analysis** | Not enough data | 8.5 (12 reviews) | 
| **Risk Data Attributes** | Not enough data | 8.3 (11 reviews) | 
| **Cost Analysis** | Not enough data | 8.1 (12 reviews) | 

#### Methodology

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **ANOVA Support** | Not enough data | 8.3 (10 reviews) | 
| **Regression** | Not enough data | 7.0 (10 reviews) | 
| **Time Series Analysis** | Not enough data | 7.1 (11 reviews) | 

#### Generative AI

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (9 reviews) | 
| **AI Text Summarization** | Not enough data | 7.7 (10 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Feedback Platform** | 7.5/10 | 15 |
| **Qualtrics Market Research** | 7.6/10 | 12 |

#### Analytics

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Net Promoter Score (NPS)** | 9.3 (12 reviews) | 8.3 (8 reviews) | 
| **Customer Satisfaction (CSAT) Score** | 8.9 (9 reviews) | 8.7 (9 reviews) | 
| **Customer Effort Score (CES)** | 8.6 (7 reviews) | 8.3 (8 reviews) | 
| **Gamification** | 4.3 (5 reviews) | 7.3 (8 reviews) | 

#### Customization

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Stakeholder Management** | 8.5 (9 reviews) | 7.9 (8 reviews) | 
| **Multilanguage Support** | 6.4 (7 reviews) | 7.8 (9 reviews) | 
| **Multiple Branding Support** | 7.7 (8 reviews) | 8.1 (7 reviews) | 
| **Vertical-specific Solutions** | 6.5 (8 reviews) | 8.6 (7 reviews) | 

#### Generative AI

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.4 (7 reviews) | 
| **AI Text Summarization** | Not enough data | 6.4 (7 reviews) | 

#### Agentic AI - Experience Management

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 5.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Market Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Feedback Platform** | N/A | N/A |
| **Qualtrics Market Research** | 6.9/10 | 11 |

#### Data collection

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Natural Language Processing (NLP)** | Not enough data | 7.1 (7 reviews) | 
| **Data Sources** | Not enough data | 7.4 (7 reviews) | 
| **Custom Research Sources** | Not enough data | 8.1 (7 reviews) | 
| **Lead Enrichment** | Not enough data | 6.9 (6 reviews) | 
| **Advanced Data Collection** | Not enough data | 6.9 (7 reviews) | 

#### Segment Trending

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Web** | Not enough data | 6.0 (7 reviews) | 
| **Social** | Not enough data | 6.1 (6 reviews) | 
| **Benchmarks** | Not enough data | 7.4 (7 reviews) | 
| **Finance ** | Not enough data | 5.7 (7 reviews) | 

#### Analysis

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Custom Dashboards** | Not enough data | 7.2 (9 reviews) | 
| **Reports** | Not enough data | 7.7 (8 reviews) | 
| **Integrations** | Not enough data | 5.8 (8 reviews) | 

#### Platform

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Search** | Not enough data | 7.0 (9 reviews) | 
| **User, Role, And Access Management** | Not enough data | 6.9 (8 reviews) | 
| **Mobile User Support** | Not enough data | 6.9 (9 reviews) | 
| **Alerts** | Not enough data | 6.0 (8 reviews) | 
| **Collaboration** | Not enough data | 7.1 (8 reviews) | 
| **Compliance** | Not enough data | 7.1 (8 reviews) | 

#### Agentic AI - Market Intelligence

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Feedback Platform** | N/A | N/A |
| **Qualtrics Market Research** | N/A | N/A |

#### Feedback Management

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Customer Service Channels** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Feedback Platform** | N/A | N/A |
| **Qualtrics Market Research** | 8.5/10 | 513 |

#### Survey Management

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.0 (457 reviews) | 
| **Question Types** | Not enough data | 9.1 (455 reviews) | 
| **Templates** | Not enough data | 8.4 (397 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (450 reviews) | 

#### Survey Customization

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.9 (433 reviews) | 
| **Branding** | Not enough data | 8.5 (395 reviews) | 
| **Multimedia Support** | Not enough data | 8.5 (359 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.6 (313 reviews) | 

#### Survey Insights

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.5 (452 reviews) | 
| **BI Tools Integration** | Not enough data | 8.4 (290 reviews) | 
| **Data Exporting** | Not enough data | 8.7 (440 reviews) | 
| **Permissions** | Not enough data | 8.5 (386 reviews) | 

#### Agentic AI - Survey

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (12 reviews) | 
| **Decision Making** | Not enough data | 8.3 (14 reviews) | 

### Brand Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Feedback Platform** | N/A | N/A |
| **Qualtrics Market Research** | 8.7/10 | 83 |

#### Brand Signals

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Comparison** | Not enough data | 8.8 (66 reviews) | 
| **AI** | Not enough data | 8.2 (65 reviews) | 
| **Brand Health** | Not enough data | 9.0 (65 reviews) | 

#### Brand Analytics

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Trend Analysis** | Not enough data | 8.8 (68 reviews) | 
| **Tracking** | Not enough data | 8.7 (69 reviews) | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Feedback Platform** | N/A | N/A |
| **Qualtrics Market Research** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to Alchemer Feedback Platform (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)

**Unique to Qualtrics Market Research (5):** [Brand Intelligence Software](https://www.g2.com/categories/brand-intelligence), [Survey Software](https://www.g2.com/categories/survey), [Statistical Analysis Software](https://www.g2.com/categories/statistical-analysis), [Market Intelligence Software](https://www.g2.com/categories/market-intelligence), [User Research Tools](https://www.g2.com/categories/user-research)


---
## Reviewer Demographics

### By Company Size

| Segment | Alchemer Feedback Platform | Qualtrics Market Research | 
|---|---|---|
| **Small-Business** | 34.9% | 21.7% | 
| **Mid-Market** | 36.9% | 33.4% | 
| **Enterprise** | 28.2% | 44.9% | 

### By Industry

#### Alchemer Feedback Platform

- **Education Management:** 6.2%
- **Market Research:** 6.2%
- **Higher Education:** 6.2%
- **Research:** 6.2%
- **Non-Profit Organization Management:** 5.6%
- **Computer Software:** 5.1%
- **Marketing and Advertising:** 5.1%
- **Financial Services:** 4.6%
- **Hospital & Health Care:** 4.1%
- **Internet:** 4.1%
- **Other:** 46.7%

#### Qualtrics Market Research

- **Higher Education:** 21.1%
- **Education Management:** 11.7%
- **Research:** 7.7%
- **Information Technology and Services:** 6.7%
- **Market Research:** 4.3%
- **Hospital & Health Care:** 3.6%
- **Marketing and Advertising:** 3.3%
- **Financial Services:** 2.7%
- **Computer Software:** 2.6%
- **Non-Profit Organization Management:** 2.4%
- **Other:** 33.9%

---
## Alternatives

### Alternatives to Alchemer Feedback Platform

- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23558 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2468 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4122 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) — 4.6/5 stars (495 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4191 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1746 reviews)

### Alternatives to Qualtrics Market Research

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23558 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1143 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1040 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [IBM SPSS Statistics](https://www.g2.com/products/ibm-spss-statistics/reviews) — 4.2/5 stars (928 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (473 reviews)

---
## Top Discussions

### Alchemer Feedback Platform

- Title: [What is Alchemer EFM used for?](https://www.g2.com/discussions/what-is-alchemer-efm-used-for) — 1 comment
  > **Top comment:** "It is used to collect, analyze, and act on customer and employee feedback to improve experience (CX/EX), loyalty, and retention."

### Qualtrics Market Research

- Title: [Is qualtrics better than SurveyMonkey?](https://www.g2.com/discussions/is-qualtrics-better-than-surveymonkey) — 3 comments, 1 upvote
  > **Top comment:** "Yes in so many ways from the customized survey creation to the dashboards that align with them.  With the ability to upload data and automate processes the..."
- Title: [Is there a possibility of adding customer support in IST time?](https://www.g2.com/discussions/49676-is-there-a-possibility-of-adding-customer-support-in-ist-time) — 3 comments, 1 upvote
  > **Top comment:** "need id"
- Title: [What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project](https://www.g2.com/discussions/what-would-be-the-best-way-to-restart-on-the-basics-as-i-am-having-a-little-trouble-on-trying-to-get-and-start-an-existing-project) — 3 comments, 1 upvote
  > **Top comment:** "Qualtrics has great training.  Check out the help section located in the top right of your account after you log in."
- Title: [What is Qualtrics CoreXM used for?](https://www.g2.com/discussions/what-is-qualtrics-corexm-used-for) — 2 comments, 2 upvotes
  > **Top comment:** "The CoreXM product is used to build, optimize and analyze market research surveys. It includes tools to optimize, share, and report on results."
- Title: [How can I use Qualtrics Research Core more at my University?](https://www.g2.com/discussions/15594-how-can-i-use-qualtrics-research-core-more-at-my-university) — 2 comments, 1 upvote
  > **Top comment:** "Does your University have a subscription to Qualtrics.  We have faculty who use it for research all the time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alchemer-feedback-platform-vs-qualtrics-market-research)