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Compare Alchemer Digital and Smartlook 
At a Glance
Market Segments
Enterprise (44.4% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Alchemer Digital
Star Rating
(194)4.3 out of 5
Market Segments
Enterprise (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Alchemer DigitalSmartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansAlchemer Digital vs Smartlook
When assessing the two solutions, reviewers found Smartlook easier to use, set up, and administer. Reviewers also preferred doing business with Smartlook overall.
- Reviewers felt that Smartlook meets the needs of their business better than Alchemer Digital.
- When comparing quality of ongoing product support, Alchemer Digital and Smartlook provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Smartlook over Alchemer Digital.
Pricing
Entry-Level Pricing
Alchemer Digital
No pricing availableSmartlook
Free
$0.00
For small projects
- 3000 sessions per month
- 1 month data history
- 10 events definitions
Free Trial
Alchemer Digital
Free Trial is available
Smartlook
Free Trial is available
Ratings
Meets Requirements
8.5
150
8.9
656
Ease of Use
8.6
149
8.9
662
Ease of Setup
8.0
91
9.1
459
Ease of Admin
8.2
97
9.1
451
Quality of Support
8.8
138
8.8
470
Has the product been a good partner in doing business?
8.8
94
9.0
385
Product Direction (% positive)
7.7
144
9.0
620
Features by Category
Metrics
Not enough data
8.8
157
Not enough data
8.7
78
Not enough data
8.5
153
Not enough data
8.6
149
Not enough data
8.6
130
Not enough data
8.2
65
Not enough data
8.4
68
Not enough data
8.6
126
Not enough data
8.7
126
Reporting
Not enough data
8.8
149
Not enough data
8.5
63
Not enough data
8.6
121
Not enough data
8.6
117
Not enough data
8.3
108
Not enough data
7.8
18
Not enough data
8.7
119
Other
Not enough data
8.7
135
Not enough data
8.6
109
Not enough data
Feature Not Available
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
Feature Not Available
Not enough data
8.3
91
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
208
Not enough data
8.6
100
Not enough data
8.8
316
Not enough data
Feature Not Available
User Identification
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
8.7
64
Tracking & Reporting
Not enough data
8.3
64
Not enough data
8.6
69
Feature Not Available
8.5
60
Not enough data
8.6
77
Feature Not Available
8.9
72
Not enough data
8.7
74
Metrics
Not enough data
8.8
34
Not enough data
8.5
33
Not enough data
8.1
29
Not enough data
8.0
29
Not enough data
8.5
28
User Behavior
Not enough data
9.1
221
|
Verified
Not enough data
8.9
205
|
Verified
Not enough data
8.4
166
|
Verified
A/B Testing
Not enough data
8.4
126
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.3
104
|
Verified
Visitor Information
Not enough data
8.4
167
|
Verified
Not enough data
8.4
125
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
Feature Not Available
Not enough data
8.7
109
Not enough data
8.5
91
Not enough data
8.7
97
Not enough data
8.4
72
Not enough data
8.1
44
Not enough data
Feature Not Available
Not enough data
8.9
83
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.4
62
Not enough data
8.6
67
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.7
63
|
Verified
Not enough data
Process Management
8.4
66
|
Verified
Not enough data
8.2
60
Not enough data
8.6
59
|
Verified
Not enough data
8.6
53
Not enough data
System Management
8.7
54
Not enough data
8.9
49
|
Verified
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
252
Not enough data
8.5
229
Not enough data
8.4
220
Not enough data
8.5
207
Not enough data
8.7
140
Reporting
Not enough data
8.7
279
Not enough data
9.1
312
Not enough data
9.0
275
Not enough data
8.4
223
Metrics
Not enough data
8.8
34
Not enough data
8.5
33
Not enough data
8.1
29
Not enough data
8.0
29
Not enough data
8.5
28
Variation Testing
Feature Not Available
Feature Not Available
7.9
34
Feature Not Available
Feature Not Available
Feature Not Available
7.8
40
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reporting
8.2
64
9.0
29
8.4
79
8.9
33
Personalization
8.5
71
9.2
28
8.3
65
9.0
28
8.3
36
8.9
30
Administration
8.3
67
8.9
41
8.1
61
Feature Not Available
8.6
77
8.9
45
8.7
74
Feature Not Available
Categories
Categories
Shared Categories
Alchemer Digital and Smartlook are categorized as Mobile App Optimization and Mobile App Analytics
Reviews
Reviewers' Company Size
Alchemer Digital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Financial Services
7.8%
Information Technology and Services
6.7%
Computer Software
6.7%
Entertainment
6.1%
Other
63.3%
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Discussions
Is there a way to identify the name of the member who filled out the survey? Can we respond?
4 Comments
AR
Yes, you can pass custom data and filter out who has responded and revert back.Read more
Will it ever be implemented for OTT?
1 Comment
RD
Not sure, I'm using it for iOS but I heard it might be extended to Apple TV as well. Read more
Alchemer Digital has no more discussions with answers
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet,
you can chat with our customer success team and arrange a demo.
Best regards,
LukasRead more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda,
check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations
LukasRead more
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