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At a Glance
Market Segments
Enterprise (44.4% of reviews)
Mid-Market (62.8% of reviews)
Entry-Level Pricing
No pricing available
Free
Alchemer Digital
Star Rating
(194)4.3 out of 5
Market Segments
Enterprise (44.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Alchemer DigitalPendo
Star Rating
(1,549)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pendo excels in Click Tracking with a score of 9.7, allowing for detailed insights into user interactions, while Alchemer Mobile's score of 8.3 in Exit Tracking indicates a more limited capability in tracking user exits.
- Reviewers mention that Pendo's Real-Time Reporting feature, rated at 8.4, provides immediate insights, whereas Alchemer Mobile's score of 7.9 in Mobile Reporting suggests it may not be as effective for real-time analytics on mobile devices.
- G2 users highlight Pendo's strong performance in Custom Event Tracking with a score of 8.4, which allows for tailored analytics, while Alchemer Mobile's similar feature is rated lower, indicating less flexibility in tracking specific user actions.
- Users on G2 report that Pendo's User Segmentation feature, rated at 8.5, is robust and allows for detailed targeting, while Alchemer Mobile's score of 8.2 suggests it may not offer the same level of granularity in segmenting users.
- Reviewers mention that Pendo's Quality of Support is rated at 8.5, indicating a strong support system, while Alchemer Mobile's higher score of 8.8 suggests it may provide even better customer service and support options.
- Users say that Pendo's Product Direction score of 8.5 reflects a positive outlook for future updates and features, while Alchemer Mobile's score of 7.7 indicates some concerns about its future development trajectory.
Pricing
Entry-Level Pricing
Alchemer Digital
No pricing availablePendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Free Trial
Alchemer Digital
Free Trial is available
Pendo
Free Trial is available
Ratings
Meets Requirements
8.5
150
8.5
1,186
Ease of Use
8.6
149
8.2
1,200
Ease of Setup
8.0
91
7.9
559
Ease of Admin
8.2
97
8.5
555
Quality of Support
8.8
138
8.5
1,037
Has the product been a good partner in doing business?
8.8
94
8.9
531
Product Direction (% positive)
7.7
144
8.5
1,101
Features by Category
Metrics
Not enough data
8.7
454
Not enough data
8.7
472
Not enough data
8.4
420
Not enough data
8.8
465
Not enough data
8.5
422
Not enough data
8.2
395
Not enough data
8.2
359
Not enough data
8.2
335
Not enough data
8.3
395
Reporting
Not enough data
8.4
463
Not enough data
8.5
427
Not enough data
8.7
437
Not enough data
8.7
467
Not enough data
7.8
262
Not enough data
8.1
285
Not enough data
8.2
449
Other
Not enough data
8.7
438
Not enough data
8.0
307
Not enough data
7.5
263
Not enough data
7.9
272
Not enough data
7.3
197
Not enough data
8.5
339
Not enough data
8.2
298
Agentic AI - Digital Analytics
Not enough data
6.7
13
Not enough data
6.8
15
Not enough data
6.7
14
Not enough data
6.7
14
Administration
Not enough data
8.1
376
Not enough data
8.0
297
Not enough data
8.8
421
Not enough data
8.5
454
User Identification
Not enough data
7.9
111
Not enough data
8.6
138
Not enough data
8.0
105
Tracking & Reporting
Not enough data
8.5
127
Not enough data
8.5
133
Feature Not Available
8.3
110
Not enough data
8.5
143
Feature Not Available
8.6
135
Not enough data
8.7
139
Metrics
Not enough data
8.8
85
Not enough data
8.5
66
Not enough data
8.4
74
Not enough data
8.3
71
Not enough data
8.5
68
User Behavior
Not enough data
9.1
24
Not enough data
8.2
24
Not enough data
8.6
24
A/B Testing
Not enough data
7.6
21
Not enough data
7.3
21
Not enough data
8.9
22
Not enough data
7.1
21
Visitor Information
Not enough data
8.0
23
Not enough data
8.2
21
Agentic AI - Session Replay
Not enough data
8.1
6
User Analysis
Not enough data
8.6
343
Not enough data
8.4
389
User Support
Not enough data
8.5
388
Not enough data
7.6
207
Not enough data
8.0
294
Walkthrough Type
Not enough data
8.1
297
Not enough data
8.6
364
Platform Basics - Digital Adoption Platform
Not enough data
8.4
18
Not enough data
8.9
19
Analytics - Digital Adoption Platform
Not enough data
8.9
19
Functions - Digital Adoption Platform
Not enough data
8.6
19
Not enough data
9.0
20
Agentic AI - Digital Adoption Platform
Not enough data
6.5
11
Product Analytics
Not enough data
8.7
580
Not enough data
8.7
610
Not enough data
8.6
592
Not enough data
8.2
502
Not enough data
8.0
412
Not enough data
8.2
443
Not enough data
8.0
403
Not enough data
7.9
444
Agentic AI - Product Analytics
Not enough data
6.9
27
Not enough data
7.2
27
Not enough data
7.1
26
Not enough data
7.7
25
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.4
62
Not enough data
8.6
67
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.7
63
|
Verified
Not enough data
Process Management
8.4
66
|
Verified
Not enough data
8.2
60
Not enough data
8.6
59
|
Verified
Not enough data
8.6
53
Not enough data
System Management
8.7
54
Not enough data
8.9
49
|
Verified
Not enough data
Communication
Not enough data
8.1
325
Not enough data
7.9
307
Not enough data
8.1
307
Planning
Not enough data
7.1
232
Not enough data
7.2
224
Not enough data
6.7
199
Not enough data
7.6
236
Not enough data
7.2
211
Workflow Management
Not enough data
7.3
244
Not enough data
7.6
252
Not enough data
6.7
199
Not enough data
7.0
211
Metrics
Not enough data
8.8
85
Not enough data
8.5
66
Not enough data
8.4
74
Not enough data
8.3
71
Not enough data
8.5
68
Variation Testing
Feature Not Available
8.3
54
7.9
34
7.8
55
Feature Not Available
8.1
59
7.8
40
8.4
66
Feature Not Available
8.1
63
Feature Not Available
7.9
56
Reporting
8.2
64
8.6
84
8.4
79
8.6
87
Personalization
8.5
71
8.6
74
8.3
65
8.7
73
8.3
36
8.9
66
Administration
8.3
67
8.0
75
8.1
61
8.1
66
8.6
77
8.5
85
8.7
74
8.6
91
Categories
Categories
Shared Categories
Alchemer Digital and Pendo are categorized as Mobile App Optimization and Mobile App Analytics
Unique Categories
Alchemer Digital is categorized as Enterprise Feedback Management
Pendo is categorized as Digital Adoption Platform, Product Analytics, Digital Analytics, Product Management, and Session Replay
Reviews
Reviewers' Company Size
Alchemer Digital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Financial Services
7.8%
Information Technology and Services
6.7%
Computer Software
6.7%
Entertainment
6.1%
Other
63.3%
Computer Software
33.7%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.5%
Discussions
Is there a way to identify the name of the member who filled out the survey? Can we respond?
4 Comments
AR
Yes, you can pass custom data and filter out who has responded and revert back.Read more
Will it ever be implemented for OTT?
1 Comment
RD
Not sure, I'm using it for iOS but I heard it might be extended to Apple TV as well. Read more
Alchemer Digital has no more discussions with answers
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
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