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Compare Alchemer Digital and CallidusCloud Clicktools 
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At a Glance
Market Segments
Enterprise (44.4% of reviews)
Enterprise (47.6% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Alchemer Digital
Star Rating
(194)4.3 out of 5
Market Segments
Enterprise (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Alchemer DigitalCallidusCloud Clicktools
Star Rating
(66)4.3 out of 5
Market Segments
Enterprise (47.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CallidusCloud ClicktoolsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallidusCloud Clicktools excels in its Quality of Support, with a score of 9.0, which reviewers mention as a significant advantage when needing assistance. In contrast, Alchemer Mobile has a slightly lower score of 8.8, indicating that while support is good, it may not be as responsive or helpful as Clicktools.
- Reviewers mention that Alchemer Mobile shines in Survey Deployment, scoring 8.6, which users say makes it easier to launch surveys across various platforms. CallidusCloud Clicktools, with a score of 7.7, is perceived as less flexible in this area, leading to some frustration among users looking for quick deployment options.
- G2 users highlight CallidusCloud Clicktools for its robust Feedback Aggregation capabilities, scoring 8.4. Users report that this feature allows for seamless collection and analysis of feedback, whereas Alchemer Mobile, while still effective, does not match the same level of integration and ease of use.
- Users on G2 indicate that Alchemer Mobile offers superior Real-Time Analysis with a score of 8.6, which reviewers say is crucial for making immediate decisions based on survey data. CallidusCloud Clicktools, while competent, has a slightly lower score in this area, suggesting it may not provide insights as quickly.
- Reviewers mention that CallidusCloud Clicktools has a strong emphasis on Security, scoring 8.7, which users say is vital for enterprise-level applications. Alchemer Mobile, with a score of 8.3, is still secure but may not offer the same level of assurance for users concerned about data protection.
- Users report that both products have similar scores in Ease of Use, with CallidusCloud Clicktools at 8.4 and Alchemer Mobile at 8.6. However, reviewers mention that Alchemer Mobile's interface is more intuitive, making it easier for new users to navigate and utilize effectively.
Pricing
Entry-Level Pricing
Alchemer Digital
No pricing availableCallidusCloud Clicktools
No pricing availableFree Trial
Alchemer Digital
Free Trial is available
CallidusCloud Clicktools
No trial information availableRatings
Meets Requirements
8.5
150
8.4
62
Ease of Use
8.6
149
8.4
62
Ease of Setup
8.0
91
7.9
45
Ease of Admin
8.2
97
8.3
46
Quality of Support
8.8
138
9.0
52
Has the product been a good partner in doing business?
8.8
94
9.1
42
Product Direction (% positive)
7.7
144
7.3
60
Features by Category
User Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.4
62
Feature Not Available
8.6
67
|
Verified
7.7
5
|
Verified
8.8
69
|
Verified
Not enough data
8.7
63
|
Verified
Not enough data
Process Management
8.4
66
|
Verified
Not enough data
8.2
60
Not enough data
8.6
59
|
Verified
Not enough data
8.6
53
Not enough data
System Management
8.7
54
Not enough data
8.9
49
|
Verified
Feature Not Available
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
Feature Not Available
Not enough data
7.9
34
Not enough data
Feature Not Available
Not enough data
7.8
40
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.2
64
Not enough data
8.4
79
Not enough data
Personalization
8.5
71
Not enough data
8.3
65
Not enough data
8.3
36
Not enough data
Administration
8.3
67
Not enough data
8.1
61
Not enough data
8.6
77
Not enough data
8.7
74
Not enough data
Categories
Categories
Shared Categories
Alchemer Digital and CallidusCloud Clicktools are categorized as Enterprise Feedback Management
Unique Categories
Alchemer Digital is categorized as Mobile App Optimization and Mobile App Analytics
CallidusCloud Clicktools has no unique categories
Reviews
Reviewers' Company Size
Alchemer Digital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CallidusCloud Clicktools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Financial Services
7.8%
Information Technology and Services
6.7%
Computer Software
6.7%
Entertainment
6.1%
Other
63.3%
Computer Software
18.5%
Information Technology and Services
15.4%
Printing
4.6%
Non-Profit Organization Management
4.6%
Internet
4.6%
Other
52.3%
Discussions
Is there a way to identify the name of the member who filled out the survey? Can we respond?
4 Comments
AR
Yes, you can pass custom data and filter out who has responded and revert back.Read more
Will it ever be implemented for OTT?
1 Comment
RD
Not sure, I'm using it for iOS but I heard it might be extended to Apple TV as well. Read more
Alchemer Digital has no more discussions with answers
CallidusCloud Clicktools has no discussions with answers
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