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Compare Akamai Online Bot & Abuse Protection and SAP Customer Identity and Access Management 
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At a Glance
Market Segments
Mid-Market (63.6% of reviews)
Enterprise (48.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Akamai Online Bot & Abuse Protection
Star Rating
(13)4.0 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Akamai Online Bot & Abuse ProtectionSAP Customer Identity and Access Management
Star Rating
(30)4.1 out of 5
Market Segments
Enterprise (48.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SAP Customer Identity and Access ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Akamai Identity Cloud excels in user experience with a high authentication user experience rating of 9.0, while SAP Customer Identity and Access Management, although rated well, falls slightly behind with an 8.7 rating.
- Reviewers mention that Akamai offers superior multi-factor authentication options, particularly highlighting its SMS-Based and Email-Based authentication methods, both rated at 9.0 and 9.4 respectively, compared to SAP's offerings which do not match this level of user satisfaction.
- G2 users indicate that Akamai's self-service features, such as self-registration and self-service password administration, are highly rated at 9.0 and 8.0, respectively, making it easier for users to manage their accounts without needing admin support, while SAP's self-service features are perceived as less intuitive.
- Users on G2 report that Akamai's customer data linking feature is particularly strong, receiving a 9.8 rating, which allows for better integration and management of user data across platforms, whereas SAP's capabilities in this area are not as highly regarded.
- Reviewers mention that the ease of connecting applications is a notable weakness for Akamai, rated at 7.0, while SAP's ease of installation on server is also rated at 6.8, indicating both products have room for improvement in this area.
- Users say that Akamai's scalability is impressive, rated at 9.0, which is crucial for growing businesses, while SAP's scalability features are not highlighted as strongly, suggesting that Akamai may be a better fit for companies anticipating rapid growth.
Pricing
Entry-Level Pricing
Akamai Online Bot & Abuse Protection
No pricing availableSAP Customer Identity and Access Management
No pricing availableFree Trial
Akamai Online Bot & Abuse Protection
No trial information availableSAP Customer Identity and Access Management
No trial information availableRatings
Meets Requirements
8.9
11
8.5
27
Ease of Use
8.8
11
8.3
27
Ease of Setup
Not enough data
6.8
10
Ease of Admin
Not enough data
6.8
10
Quality of Support
8.2
11
8.5
27
Has the product been a good partner in doing business?
Not enough data
8.0
10
Product Direction (% positive)
7.9
11
7.1
24
Features by Category
Authentication Options
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Control Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication type
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.3
5
Functionality
Not enough data
9.0
5
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
7
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
9.8
8
|
Verified
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Akamai Online Bot & Abuse Protection and SAP Customer Identity and Access Management share no categories
Unique Categories
Akamai Online Bot & Abuse Protection is categorized as Bot Detection and Mitigation
SAP Customer Identity and Access Management is categorized as Customer Identity and Access Management (CIAM), Risk-Based Authentication (RBA), Passwordless Authentication, Multi-Factor Authentication (MFA), and Single Sign-On (SSO)
Reviews
Reviewers' Company Size
Akamai Online Bot & Abuse Protection
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Customer Identity and Access Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.3%
Computer Software
25.0%
Utilities
8.3%
Religious Institutions
8.3%
Philanthropy
8.3%
Other
16.7%
Information Technology and Services
20.7%
Business Supplies and Equipment
10.3%
Transportation/Trucking/Railroad
6.9%
Pharmaceuticals
6.9%
Marketing and Advertising
6.9%
Other
48.3%
Alternatives
Discussions
Akamai Online Bot & Abuse Protection has no discussions with answers
SAP Customer Identity and Access Management has no discussions with answers
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