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Compare Aivo and RingCentral Engage

See this
side-by-side comparison of Aivo vs. RingCentral Engage
based on preference data from user reviews. Aivo rates 4.4/5 stars with 80 reviews. By contrast, RingCentral Engage rates 4.1/5 stars with 24 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Aivo
Aivo
(80)
4.4 out of 5
Aivo
Optimized for quick response
RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
Star Rating
RingCentral Engage
RingCentral Engage
Market Segments
Aivo
Aivo
Enterprise (44.6% of reviews)
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
Entry Level Price
Aivo
Aivo
No pricing information available
RingCentral Engage
RingCentral Engage
No pricing information available

Aivo vs RingCentral Engage

  • Reviewers felt that RingCentral Engage meets the needs of their business better than Aivo.
  • When comparing quality of ongoing product support, reviewers felt that Aivo is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Aivo over RingCentral Engage.
Categories
Shared Categories
Aivo
Aivo
RingCentral Engage
RingCentral Engage
Aivo and RingCentral Engage are categorized as Customer Self-Service and Live Chat
Pricing
Aivo
Aivo Pricing
Free Trial Unavailable
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Aivo
Aivo
8.5
Responses: 69
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
Ease of Use
Aivo
Aivo
8.6
Responses: 67
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
Ease of Setup
Aivo
Aivo
8.2
Responses: 59
RingCentral Engage
RingCentral Engage
Not enough data available
Ease of Admin
Aivo
Aivo
8.5
Responses: 60
RingCentral Engage
RingCentral Engage
Not enough data available
Quality of Support
Aivo
Aivo
8.9
Responses: 69
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
Ease of Doing Business With
Aivo
Aivo
8.5
Responses: 63
RingCentral Engage
RingCentral Engage
Not enough data available
Product Direction (% positive)
Aivo
Aivo
9.0
Responses: 69
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
Features
Knowledge Share
Knowledge Base
Aivo
Aivo
8.5
Responses: 25
RingCentral Engage
RingCentral Engage
Not enough data available
Searchable Articles
Aivo
Aivo
7.6
Responses: 24
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Community Forums
Aivo
Aivo
Feature Not Available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Interactive FAQs & Forums
Aivo
Aivo
7.7
Responses: 22
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
Communication
Pop-up Chat
Aivo
Aivo
8.5
Responses: 26
Verified Feature
RingCentral Engage
RingCentral Engage
9.4
Responses: 8
Verified Feature
Notifications
Aivo
Aivo
8.8
Responses: 23
Verified Feature
RingCentral Engage
RingCentral Engage
8.5
Responses: 9
Verified Feature
Targeted Emails
Aivo
Aivo
7.7
Responses: 5
Verified Feature
RingCentral Engage
RingCentral Engage
Not enough data available
In-App Messaging
Aivo
Aivo
8.5
Responses: 19
Verified Feature
RingCentral Engage
RingCentral Engage
8.5
Responses: 9
Verified Feature
Co-Browsing
Aivo
Aivo
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Interaction
Web Portals
Aivo
Aivo
7.6
Responses: 26
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
Forum to Reponse
Aivo
Aivo
7.8
Responses: 19
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Tickets and Tagging
Aivo
Aivo
8.3
Responses: 21
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Live Chat
Aivo
Aivo
8.3
Responses: 23
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
Internal Use
Customization
Aivo
Aivo
8.3
Responses: 24
Verified Feature
RingCentral Engage
RingCentral Engage
Not enough data available
Conversation Archiving
Aivo
Aivo
8.3
Responses: 23
Verified Feature
RingCentral Engage
RingCentral Engage
9.0
Responses: 7
Verified Feature
Lead Development
Aivo
Aivo
7.4
Responses: 7
Verified Feature
RingCentral Engage
RingCentral Engage
9.4
Responses: 8
Verified Feature
Knowledge Base
Aivo
Aivo
8.3
Responses: 24
Verified Feature
RingCentral Engage
RingCentral Engage
8.8
Responses: 7
Verified Feature
Team Inbox
Aivo
Aivo
9.0
Responses: 18
Verified Feature
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
Verified Feature
Customer Profiles
Aivo
Aivo
8.0
Responses: 16
Verified Feature
RingCentral Engage
RingCentral Engage
9.3
Responses: 7
Verified Feature
Reviewers' Company Size
Reviewers of Aivo were most often representing companies in the Enterprise segment, while reviewers for RingCentral Engage were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Aivo
Aivo
25.7%
RingCentral Engage
RingCentral Engage
54.2%
Mid-Market
(51-1000 emp.)
Aivo
Aivo
29.7%
RingCentral Engage
RingCentral Engage
25.0%
Enterprise
(> 1000 emp.)
Aivo
Aivo
44.6%
RingCentral Engage
RingCentral Engage
20.8%
Reviewers' Industry
Aivo
Aivo Industry
Telecommunications
10.8%
Financial Services
10.8%
Banking
10.8%
Information Technology and Services
8.1%
Utilities
5.4%
Other
54.1%
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
Reviews
Most Helpful Favorable Review
Aivo
Facundo S.
Administrator in Security and Investigations

custom integration development solud support during integration

RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

Most Helpful Critical Review
Aivo
Carolina M.
Administrator in Education Management

We're having a few tech issuea a bit complicated to solve, but we hope a great solution!

RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

Discussions
Aivo
Aivo Discussions
How do I connect my bot to my Facebook Page?
2 comments
Offical Response from Aivo
Hey there! Thanks for your question. Connecting your bot to your Facebook Page is very simple. The only thing you need is a fanpage connected to your...Read more
How does AgentBot work?
1 comment
Offical Response from Aivo
Hello! Thanks for your question. AgentBot is a chatbot powered by artificial intelligence. This means that it is not just a structured set of questions, but...Read more
What languages does AgentBot support?
1 comment
Offical Response from Aivo
Hey there! Thanks for your question. We recently launched our new semantic engine, which supports 157 languages, including English, Spanish, Italian, French,...Read more
RingCentral Engage
RingCentral Engage Discussions
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RingCentral Engage has no discussions with answers
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