Compare Aivo and Rhino Support
See this
side-by-side comparison of Aivo vs. Rhino Support
based on preference data from user reviews. Aivo rates 4.4/5 stars with 80 reviews. By contrast, Rhino Support rates 4.2/5 stars with 11 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Aivo Optimized for quick response |  Rhino Support | |
| Star Rating | Aivo | Rhino Support |
| Market Segments | Aivo Enterprise (44.6% of reviews) | Rhino Support Small-Business (36.4% of reviews) |
| Entry Level Price | Aivo No pricing information available | Rhino Support $47 per month |
Aivo vs Rhino Support
- Reviewers felt that Aivo meets the needs of their business better than Rhino Support.
- When comparing quality of ongoing product support, reviewers felt that Aivo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Aivo over Rhino Support.
Categories
Shared Categories
Aivo and Rhino Support are categorized as Live Chat
Unique Categories
Aivo is categorized as Customer Self-Service, Intelligent Virtual Assistants, and Genesys AppFoundry Marketplace
Rhino Support is categorized as Help Desk
Pricing
‐
‐
‐
Free Trial Unavailable
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
Ratings
Meets Requirements
Aivo
Responses: 69
Rhino Support
Responses: 8
Ease of Use
Aivo
Responses: 67
Rhino Support
Responses: 8
Ease of Setup
Aivo
Responses: 59
Rhino Support
Not enough data availableEase of Admin
Aivo
Responses: 60
Rhino Support
Not enough data availableQuality of Support
Aivo
Responses: 69
Rhino Support
Responses: 8
Ease of Doing Business With
Aivo
Responses: 63
Rhino Support
Not enough data availableProduct Direction (% positive)
Aivo
Responses: 69
Rhino Support
Responses: 8
Features
Communication
Pop-up Chat
Aivo
Responses: 26
Verified Feature
Rhino Support
Notifications
Aivo
Responses: 23
Verified Feature
Rhino Support
Targeted Emails
Aivo
Responses: 5
Verified Feature
Rhino Support
In-App Messaging
Aivo
Responses: 19
Verified Feature
Rhino Support
Co-Browsing
Aivo
Rhino Support
Internal Use
Customization
Aivo
Responses: 24
Verified Feature
Rhino Support
Conversation Archiving
Aivo
Responses: 23
Verified Feature
Rhino Support
Lead Development
Aivo
Responses: 7
Verified Feature
Rhino Support
Knowledge Base
Aivo
Responses: 24
Verified Feature
Rhino Support
Team Inbox
Aivo
Responses: 18
Verified Feature
Rhino Support
Customer Profiles
Aivo
Responses: 16
Verified Feature
Rhino Support
Reviewers' Company Size
Reviewers of Aivo were most often representing companies in the Enterprise segment, while reviewers for Rhino Support were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Aivo
Rhino Support
Mid-Market
(51-1000 emp.)
Aivo
Rhino Support
Enterprise
(> 1000 emp.)
Aivo
Rhino Support
Reviewers' Industry
Telecommunications
10.8%
Financial Services
10.8%
Banking
10.8%
Information Technology and Services
8.1%
Utilities
5.4%
Other
54.1%
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Reviews
Most Helpful Favorable Review
NATALI L.
User in Banking
Considero que cuentan con un servicio de apoyo y mantenimiento sólido que permite evacuar consultas de manera rápida y efectiva.
Manas A.
User in Education Management
Something I really like about this software is that it keeps your user engaged. They can get support instantly or can issue ticket.
Most Helpful Critical Review
Carolina M.
Administrator in Education Management
We're having a few tech issuea a bit complicated to solve, but we hope a great solution!
Consultant in Information Technology and Services
I don't really have anything to say, but sometimes it takes a couple of minutes to start working up to the capacity I need it to
Top Alternatives
Discussions
How do I connect my bot to my Facebook Page?
2 comments
Offical Response from Aivo
Hey there! Thanks for your question. Connecting your bot to your Facebook Page is very simple. The only thing you need is a fanpage connected to your...Read more
How does AgentBot work?
1 comment
Offical Response from Aivo
Hello! Thanks for your question. AgentBot is a chatbot powered by artificial intelligence. This means that it is not just a structured set of questions, but...Read more
What languages does AgentBot support?
1 comment
Offical Response from Aivo
Hey there! Thanks for your question. We recently launched our new semantic engine, which supports 157 languages, including English, Spanish, Italian, French,...Read more
Rhino Support has no discussions with answers
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