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Compare Aivo and JivoChat

At a Glance
Aivo
Aivo
Star Rating
(134)4.5 out of 5
Market Segments
Enterprise (41.9% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Aivo
JivoChat
JivoChat
Star Rating
(51)4.6 out of 5
Market Segments
Mid-Market (66.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about JivoChat

Aivo vs JivoChat

When assessing the two solutions, reviewers found JivoChat easier to use, set up, and administer. Reviewers also preferred doing business with JivoChat overall.

  • Reviewers felt that JivoChat meets the needs of their business better than Aivo.
  • When comparing quality of ongoing product support, reviewers felt that JivoChat is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Aivo over JivoChat.
Pricing
Entry-Level Pricing
Aivo
No pricing available
JivoChat
No pricing available
Free Trial
Aivo
No trial information available
JivoChat
No trial information available
Ratings
Meets Requirements
8.5
109
9.3
39
Ease of Use
8.8
107
9.6
40
Ease of Setup
8.4
92
9.5
29
Ease of Admin
8.8
94
9.5
29
Quality of Support
8.8
109
8.9
41
Has the product been a good partner in doing business?
8.8
96
9.1
29
Product Direction (% positive)
9.0
106
8.8
40
Features by Category
8.2
37
Not enough data
Responses
8.4
34
Not enough data
8.3
34
Not enough data
8.3
33
Not enough data
8.4
33
Not enough data
7.8
18
Not enough data
Platform
8.1
26
Not enough data
8.4
32
Not enough data
8.3
30
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
8.2
31
Not enough data
8.2
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
44
|
Verified
9.6
39
|
Verified
8.5
40
|
Verified
9.2
39
|
Verified
8.2
14
|
Verified
9.4
36
8.7
29
|
Verified
9.3
38
|
Verified
7.2
10
7.4
7
Internal Use
8.2
39
|
Verified
9.3
39
|
Verified
8.0
40
|
Verified
9.5
38
|
Verified
7.8
17
|
Verified
8.8
36
|
Verified
8.2
43
|
Verified
8.2
38
8.7
31
|
Verified
9.2
37
|
Verified
8.2
30
|
Verified
9.3
38
|
Verified
8.4
48
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.6
37
Not enough data
8.1
32
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
8.6
14
Not enough data
Self-Service Platform
8.5
11
Not enough data
8.9
14
Not enough data
8.0
15
Not enough data
8.2
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Genesys AppFoundry MarketplaceHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aivo
Aivo
JivoChat
JivoChat
Aivo and JivoChat are categorized as Live Chat and Chatbots
Unique Categories
JivoChat
JivoChat has no unique categories
Reviews
Reviewers' Company Size
Aivo
Aivo
Small-Business(50 or fewer emp.)
21.8%
Mid-Market(51-1000 emp.)
36.3%
Enterprise(> 1000 emp.)
41.9%
JivoChat
JivoChat
Small-Business(50 or fewer emp.)
34.0%
Mid-Market(51-1000 emp.)
66.0%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Aivo
Aivo
Banking
18.5%
Financial Services
10.5%
Telecommunications
8.9%
Consumer Services
8.1%
Information Technology and Services
5.6%
Other
48.4%
JivoChat
JivoChat
Information Technology and Services
42.6%
Computer & Network Security
10.6%
Oil & Energy
6.4%
Retail
4.3%
Marketing and Advertising
4.3%
Other
31.9%
Alternatives
Aivo
Aivo Alternatives
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Ada
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Drift
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Zendesk for Customer Service
Zendesk for Customer Service
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JivoChat
JivoChat Alternatives
Tidio
Tidio
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Fin by Intercom
Fin by Intercom
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tawk.to
tawk.to
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LiveChat
LiveChat
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Discussions
Aivo
Aivo Discussions
How do I connect my bot to my Facebook Page?
2 Comments
Official Response from Aivo
Hey there! Thanks for your question. Connecting your bot to your Facebook Page is very simple. The only thing you need is a fanpage connected to your...Read more
How does AgentBot work?
1 Comment
Official Response from Aivo
Hello! Thanks for your question. AgentBot is a chatbot powered by artificial intelligence. This means that it is not just a structured set of questions, but...Read more
What languages does AgentBot support?
1 Comment
Official Response from Aivo
Hey there! Thanks for your question. We recently launched our new semantic engine, which supports 157 languages, including English, Spanish, Italian, French,...Read more
JivoChat
JivoChat Discussions
Is JivoChat legit?
2 Comments
Pedro O.
PO
It is! Definetly brings us more than we expect.Read more
Monty the Mongoose crying
JivoChat has no more discussions with answers